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Tustin Lexus - Service Center

Tustin, CA

4.8
949 Reviews

949 Reviews of Tustin Lexus - Service Center

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November 11, 2022

excellent and prompt service. the new service waiting area is clean and somewhat sterile. more art or plants would help relax customers as they wait. More

by Lexus owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Nov 14, 2022 -

Tustin Lexus responded

Thank you for choosing Tustin Lexus! We're so proud of our team for ensuring a quality experience. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

November 10, 2022

Newly renovated dealership is very clean, comfortable and accommodating. The Staff is very professional and transparent to work with. Will definitely recommend to families and friends!!! More

by keithimoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Glover
Nov 11, 2022 -

Tustin Lexus responded

We are thrilled you enjoyed your visit to our dealership, Keith! Customer satisfaction is our top priority & it's great to see we delivered a 5-star visit. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

November 10, 2022

I have purchased 2 cars from this dealership. I received the best customer service during the purchase through my years of ownership and necessary maintenance service! Every department is profess More

by jdaugherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Lopez, Dave Strader, Alex Kim, Jeremy Harris, Joshua Pratt
Nov 11, 2022 -

Tustin Lexus responded

Thank you for being a valued member of the Tustin Lexus Family! We look forward to providing you with the quality service you deserve for years to come! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

November 09, 2022

Iman is very professional and friendly. Every time I get my car service he is always there for me. He makes recommendations once he finds a problem. This is an excellent place to get car More

by jmmjsun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Nov 10, 2022 -

Tustin Lexus responded

Thank you for your stars! We're so proud of Iman for always ensuring you receive the quality service you deserve. Until next time! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

November 02, 2022

Derek was great to work with. Provided me with a nice courtesy vehicle as my repairs were going to take longer than originally anticipated. More

by KL333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Nov 03, 2022 -

Tustin Lexus responded

Thank you for your stars & your patience, Derek! We're so glad to hear Derek ensured you were taken care of. We hope to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

November 02, 2022

Fast, friendly, efficient. Good communication so I am kept up to date on the status of my repairs/service More

by Jessie05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Nov 02, 2022 -

Tustin Lexus responded

We strive to provide excellent service here, Jessie, and we're thrilled our team delivered! Visit us again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 25, 2022

so well managed and run. everyone from sales to service is a true professional. i would highly recommend this place for your next car. More

by Tony B-Anaheim Hills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Oct 25, 2022 -

Tustin Lexus responded

We can't thank you enough for your wonderful rating, Tony! It's a team effort here & we're thrilled we made your visit worthwhile! We look forward to providing you with excellent service again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 18, 2022

Iman was very professional and made the whole visit a breeze. Brando was able to help me checkout my vehicle and even helped locate my personal belongings. Thanks again ! More

by Eddy
Recommend Dealer
Yes
Employees Worked With
Brando, Iman Azimi
Oct 19, 2022 -

Tustin Lexus responded

Thank you for your stellar rating, Eddy! We're so glad Iman & Brando provided you with an excellent visit. Don't hesitate to reach out if there's anything else we can assist with! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 14, 2022

They did an amazing job every time I brought my for a maintenance. Excellent place. More

by Leng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Oct 17, 2022 -

Tustin Lexus responded

It truly makes us happy to see that you always receive the service your deserve! We really appreciate your feedback and hope to see you back again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 13, 2022

Brought the car in for service, needing a car battery, wiper blades and fob batteries. The work was done in a timely fashion as I waited there. I hope the next service goes as quickly as this one did. More

by spike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Oct 14, 2022 -

Tustin Lexus responded

We are glad that we were able to help you with your vehicle! Please never hesitate to let us know if we can help you with anything else in the future. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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