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Tustin Lexus - Service Center

Tustin, CA

4.8
949 Reviews

949 Reviews of Tustin Lexus - Service Center

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October 13, 2022

The location is very convenient. I always bring my car to this location. Rick, the service representative was very helpful. My car came back super clean! More

by slspot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Oct 14, 2022 -

Tustin Lexus responded

We enjoy hearing that Rick and our team are always working hard and our guests are leaving with a smile on their face. We look forward to many more year to come! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 12, 2022

Evan was very helpful and kept me up-to-date on the status of my car. We had a mysterious problem with my car and Evan was very clear and straightforward regarding the various tests they were running t More

by samsond82
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
Oct 13, 2022 -

Tustin Lexus responded

We are pleased to hear that you received nothing but the best here with Evan and we're happy that you went home happy! We look forward to seeing you at your next service visit! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 07, 2022

Rick Massuci makes the entire process a pleasant experience - from making the appointment to getting my car back was a pleasure. More

by morahrobin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Oct 10, 2022 -

Tustin Lexus responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience with Rick! Please let us know if we can help you with anything else in the future! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 06, 2022

My ES300h has 321K miles, thanks to great service at Tustin Lexus! Only dealer I will allow to work on my car. More

by debra.navarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim, Iman Azimi
Oct 07, 2022 -

Tustin Lexus responded

Hi Debra, it's a great pleasure to see that you had a fantastic service visit! We look forward to serving you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 06, 2022

Bought my second-hand Lexus IS 200 here and also have been bringing it here for periodic maintenance visits for the last two years. I had an excellent experience during every single visit. These guys are More

by Memo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Oct 07, 2022 -

Tustin Lexus responded

We are ecstatic to hear that you were impressed with our sales and service! We appreciate your loyalty and we look forward to working with you for many more years to come! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 06, 2022

Evan did a great job. He was very welcoming. Evan is an asset to Lexus More

by 2malcolm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
Oct 07, 2022 -

Tustin Lexus responded

We are so happy that Evan was able to take care of all of your needs and we're proud to have him on our team. We look forward to serving you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 06, 2022

Great service by Nick. He went the extra mile to help us out. Will definitely come back here. More

by jaimemayorga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir
Oct 07, 2022 -

Tustin Lexus responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience from Nick! We hope to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 05, 2022

Everything went as scheduled and I felt Tustin Lexus did a great job servicing my Lexus. I really am impressed with the remodel done at this dealership. I would recommend Tustin Lexus to my friends and fa More

by Rmillan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Oct 05, 2022 -

Tustin Lexus responded

We are pleased that you were impressed with our facility and service! Can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 05, 2022

Iman is amazing! He does a great job. He kept me informed the whole time. More

by Bubba from the OC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Oct 06, 2022 -

Tustin Lexus responded

We want nothing but the best for our customers and we're so happy you had such a great experience with Iman! Can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 05, 2022

Great service as always! Rick is the best! I won’t take my cars anywhere else. More

by Loneil2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Oct 06, 2022 -

Tustin Lexus responded

We're more than happy to hear that your experiences were nothing short of stellar with Rick. We look forward to working with you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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