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Tustin Lexus - Service Center

Tustin, CA

4.8
1,042 Reviews
Call Service Center (714) 544-4800

1,042 Reviews of Tustin Lexus - Service Center

Sort by
January 12, 2023

all newly remodeled. ... Great waiting area. Fast / efficient service. Had my 40,000 mi service performed. More

by jagreene0302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Report | Print
Jan 13, 2023 -

Tustin Lexus responded

We're so happy to hear you enjoyed your visit with us! We can't wait to work with you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 10, 2023

Very kind and nice service. Clean, neat environment with new renovations. Fast and organized service. More

by jiyoungkong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brando E Alegre
Report | Print
Jan 11, 2023 -

Tustin Lexus responded

We are pleased that you were impressed with our service and facility! Hope to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 09, 2023

Beautifully clean and modern. Fast and efficient off not just a bit too business and lacking personal care. They do what is necessary quickly and yet you felt unseen as a person. More

by Sheri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Report | Print
Jan 09, 2023 -

Tustin Lexus responded

Sheri, We appreciate both your business and your feedback. We want to make sure every guest is receiving the 5-star service and attention they deserve. Should you like to discuss any place we have fallen short here, please don't hesitate to reach out. I'm here to help. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 07, 2023

Great service writer and mechanics Car is always returned clean an on time every time More

by Vso3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Jan 09, 2023 -

Tustin Lexus responded

We are so happy that our team always takes such good care of you! Can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 05, 2023

Very fast replacement of tire pressure sensors while I waited - was glad I had a coupon to reduce the cost! More

by dlbol
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Report | Print
Jan 06, 2023 -

Tustin Lexus responded

We are so happy that you had a smooth service visit! Can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 04, 2023

very professional, courteous and timely. Have been coming to Tustin Lexus for years and I have always been impressed by their service. More

by nushin jazayeri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Report | Print
Jan 05, 2023 -

Tustin Lexus responded

It pleases us to see that our tam always provides you with an amazing visit! We look forward to serving you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 04, 2023

Always there and always helpful. They go above and beyond. I’m really grateful for that. More

by gazelem41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Report | Print
Jan 05, 2023 -

Tustin Lexus responded

We are so happy that our team constantly provides you with an amazing visit! Thank you for this positive review and we look forward to working with you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 04, 2023

Tustin Lexus was very helpful when I had a minor crisis with my brand new car More

by Crftard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Report | Print
Jan 05, 2023 -

Tustin Lexus responded

We enjoy hearing that our team is working hard and our guests are leaving with a smile on their face. Please let us know if we can help you with anything else in the future. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 03, 2023

Appointments are very easy to set. Service advisors are all professional and courteous. Their service reception is very clean. Waiting area is spacious and comfortable. Very good c More

by EV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Jan 05, 2023 -

Tustin Lexus responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience with Rick! Feel free to call or stop by if there is anything else we can do for you. Thank you so much! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 03, 2023

IMAN is the reason why I get my service done at Tustin Lexus! He always take care of what service my car needs and does a great job breaking it down. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Report | Print
Jan 05, 2023 -

Tustin Lexus responded

John, we’re proud of Iman and his efforts to ensure that you leave a happy customer! We look forward to working with you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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