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Tustin Lexus - Service Center

Tustin, CA

4.8
1,042 Reviews
Call Service Center (714) 544-4800

1,042 Reviews of Tustin Lexus - Service Center

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January 03, 2023

Work done perfectly and promptly. Derek explained the situation and solution very politely and timely. Really appreciated. More

by nt
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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Jan 05, 2023 -

Tustin Lexus responded

We're pleased that Derek took such good care of you and made your experience so quick and painless! Hope to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

January 03, 2023

Really like Derek excellent consultant will always ask for him. there is nothing else I have to say. More

by bondhmss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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Jan 05, 2023 -

Tustin Lexus responded

We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Derek provided just that to you. We can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

December 29, 2022

The maintenance service is fast and the representative provide a excellent service, so I strongly recommend and hopefully everyone will enjoy their services. More

by Ting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nguyen Evan
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Dec 30, 2022 -

Tustin Lexus responded

The satisfaction of our customers is of the utmost importance to us and we're pleased to hear that is what you received. We look forward to seeing you at your next service visit! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

December 29, 2022

Service experience was excellent. Service technician was the best! I will continue to use and recommend this dealership. More

by TPaschen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Paschen
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Dec 29, 2022 -

Tustin Lexus responded

We are thrilled that you had an enjoyable service visit! Hope to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

December 29, 2022

Purchased additional item after new car sales. Items were installed and car delivered. Evan Nguyen , Service Advisor, helped with coordinating installation. More

by chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen, Service Advisor.
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Dec 29, 2022 -

Tustin Lexus responded

Chuck, it's wonderful to see that Evan worked hard to make sure you left a happy customer! Thank you for this great review and we hope to see you soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

December 29, 2022

I had 8 services done so far and they were done in timely manner. I didn't have to wait long time and at the time of major service I was provided loaner vehicle. More

by 8853hp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
do not remember
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Dec 30, 2022 -

Tustin Lexus responded

It's great to hear that we got you back on the road in no time! We hope to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

December 29, 2022

Brando A. is superior! He’s focused, knowledgeable and always with great follow-up as to concerns & timing. Even though our Lexus is older Brando treats us as More

by Marcia Billings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brando Alegre
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Dec 30, 2022 -

Tustin Lexus responded

Marcia, it's a great pleasure to hear that Brando made sure you had a positive experience! Thank you for choosing us and we look forward to serving you again soon. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

December 28, 2022

Always a pleasure at Tustin Lexus thank you very much for the service see you next tome More

by bobbysento
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
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Dec 29, 2022 -

Tustin Lexus responded

It's a great pleasure to hear that you always receive the service that you're looking for! Hope to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

December 27, 2022

Iman assisted with my issue in a very professional manner. Loved the complimentary car wash and awesome hospitality room. Thanks! More

by Glindah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
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Dec 27, 2022 -

Tustin Lexus responded

We can't wait to let Iman know about your kind words! Thank you for stopping by and we hope to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

December 24, 2022

My service advisor Iman was friendly and knowledgeable. And their technicians were able to identify the very minor alignment issue I had suspected. The facility is very modern and nice. More

by Bdoug1116
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Report | Print
Dec 27, 2022 -

Tustin Lexus responded

It's so great to hear that you were impressed with our service and facility! Please let us, or Iman know if we can help you with anything else. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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