Tustin Lexus - Service Center

Fabulous job every time. Derek is very responsive, professional and informative. Sergio is wonderful as well, I had issues with my new garage door opener and programming of Derek is very responsive, professional and informative. Sergio is wonderful as well, I had issues with my new garage door opener and programming of my oldie but goodie RX350...Sergio came to my house to make attempts at programming my RX350; Unfortunately my garage door opener technology in the RX350 is old technology...I guess I need a new Lexus More

The staff for the service department was very professional and personable. They went out of their way to get to know you. It was sweet that they had coupons for free ice cream as it was a hot Sat professional and personable. They went out of their way to get to know you. It was sweet that they had coupons for free ice cream as it was a hot Saturday. I definitely will refer my friends to this dealership for service. More

Can’t complain about anything! The service was great and on time. We like the new look of the dealership as well. The service was great and on time. We like the new look of the dealership as well. More

Great service from Eman Azimi. He is the reason we keep going to this location. He is the reason we keep going to this location. More

Quick and effficient. …………. Minimum word count does not work for me…likely not To leave review in the future because of requirement. …………. Minimum word count does not work for me…likely not To leave review in the future because of requirement. More

Fast, efficient and friendly and helpful staffs. I just wish the price on tires a bit cheaper. I just wish the price on tires a bit cheaper. More

Very professional and overall a great experience with a service appoint I had. Highly recommend Brando, he was great. service appoint I had. Highly recommend Brando, he was great. More

Amazing experience with the first service visit for my new Lexus! I made a same-day appointment online, dropped my car off (in and out in ten minutes) and it was ready in a couple of hours. Everything w new Lexus! I made a same-day appointment online, dropped my car off (in and out in ten minutes) and it was ready in a couple of hours. Everything was neat and clean inside and out. The staff is very helpful and courteous. More

This was the 4 year service so it was expensive but lots of work was performed. I was provided a free loan car for the 24 hours the car was being worked on. The time frame was adhered to and all work was co of work was performed. I was provided a free loan car for the 24 hours the car was being worked on. The time frame was adhered to and all work was completed. Evan Nguyen was the man who made it all happen! I have worked with him on previous services and find him to be a friendly and efficient service advisor! More

Rick was extremely courteous and professional. The service was performed as per all my requests. Very happy with the entire experience The service was performed as per all my requests. Very happy with the entire experience More