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Tustin Lexus - Service Center

Tustin, CA

4.8
1,035 Reviews
Call Service Center (714) 544-4800

1,035 Reviews of Tustin Lexus - Service Center

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October 06, 2022

My ES300h has 321K miles, thanks to great service at Tustin Lexus! Only dealer I will allow to work on my car. More

by debra.navarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim, Iman Azimi
Report | Print
Oct 07, 2022 -

Tustin Lexus responded

Hi Debra, it's a great pleasure to see that you had a fantastic service visit! We look forward to serving you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 06, 2022

Evan did a great job. He was very welcoming. Evan is an asset to Lexus More

by 2malcolm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan
Report | Print
Oct 07, 2022 -

Tustin Lexus responded

We are so happy that Evan was able to take care of all of your needs and we're proud to have him on our team. We look forward to serving you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 06, 2022

Great service by Nick. He went the extra mile to help us out. Will definitely come back here. More

by jaimemayorga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir
Report | Print
Oct 07, 2022 -

Tustin Lexus responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience from Nick! We hope to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 05, 2022

Iman is amazing! He does a great job. He kept me informed the whole time. More

by Bubba from the OC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Report | Print
Oct 06, 2022 -

Tustin Lexus responded

We want nothing but the best for our customers and we're so happy you had such a great experience with Iman! Can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 05, 2022

Great service as always! Rick is the best! I won’t take my cars anywhere else. More

by Loneil2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
Oct 06, 2022 -

Tustin Lexus responded

We're more than happy to hear that your experiences were nothing short of stellar with Rick. We look forward to working with you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 05, 2022

Everything went as scheduled and I felt Tustin Lexus did a great job servicing my Lexus. I really am impressed with the remodel done at this dealership. I would recommend Tustin Lexus to my friends and fa More

by Rmillan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Report | Print
Oct 05, 2022 -

Tustin Lexus responded

We are pleased that you were impressed with our facility and service! Can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 03, 2022

Good service with a loaner car but it took 2 days to get new tires and an alignment. More

by bissohuphup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir, Iman Azimi, Rick Massucci, Derek Kincebach
Report | Print
Oct 03, 2022 -

Tustin Lexus responded

We are so happy that you had an overall positive service visit! We look forward to working with you again in the future. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 01, 2022

Had a great experience overall. Staff were all friendly and very informative. My car is running like new after service. 100/10 More

by Minte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas A Nehrir
Report | Print
Oct 03, 2022 -

Tustin Lexus responded

We are ecstatic to see that our team got your car back to running like new! Hope to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 01, 2022

This dealership offers a courteous and prompt service center! Honestly one of the best dealership service experiences. More

by Not A Robot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando
Report | Print
Oct 03, 2022 -

Tustin Lexus responded

It's a pleasure to see that you had a fantastic service appointment! We can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

October 01, 2022

Good car service, but always excuses with car wash , actually never . And of course I always #1 recommendations about changing tire , no matter how old they are lol More

by Gulo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi, Rick Massucci, Derek Kincebach
Report | Print
Oct 03, 2022 -

Tustin Lexus responded

Gulo, Thanks so much for being a valued customer and for sharing your experience. Should you like to discuss any issues with our car wash, please contact Service Manager George Glover at 714-368-3260 or georgeglover@tustinlexus.com. He's here to help. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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