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Tustin Lexus - Service Center

Tustin, CA

4.8
965 Reviews
Call Service Center (714) 544-4800

965 Reviews of Tustin Lexus - Service Center

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June 24, 2022

Great service i appreciate service in a timely manner very clean location staff is friendly and courteous More

by Maria Barraza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Lopez
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Jun 27, 2022 -

Tustin Lexus responded

Maria, it's great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Hope to see you back here again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 24, 2022

Derek K. from the Service Department is always a pleasure to work with. He addresses all your concerns and follows up in a timely manner. More

by TD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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Jun 27, 2022 -

Tustin Lexus responded

We are pleased to see that Derek constantly provides you with a 5-star visit! Thank yo for always choosing us and we hope to see you soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

June 21, 2022

Tustin Lexus is a great dealership starting with my initial purchase followed by routine maintenance! Highly recommend! More

by rmanaka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi, Derek Kincebach
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Jun 22, 2022 -

Tustin Lexus responded

It truly makes us happy to know that our sales and service team provided you with an outstanding experience! Thank you for your loyalty and we look forward to seeing you back here again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

May 29, 2022

Derek was very nice and professional. He did exactly as he said he would, and communicated along the way. He stuck to promised timeframes and provided quotes for other unanticipated work More

by Joanette
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Report | Print
May 30, 2022 -

Tustin Lexus responded

Derek is an outstanding asset to us here and always makes sure our customers go home happy. Thank you for your loyalty and we look forward to serving you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

May 28, 2022

I have been using this dealership for the last 6 years , Great service and professionalism Always a great choice for car service needs More

by Char
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Report | Print
May 30, 2022 -

Tustin Lexus responded

It's a team effort here and we're so pleased to see our team constantly takes great care of you. We look forward to serving you for another 6 years! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

May 26, 2022

Rick was great and friendly! New clean location/facility. I had a great experience here. More

by cnguyen2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex on the phone helping me make the appointment was really friendly and what got me interested to come in., Rick Massucci
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May 26, 2022 -

Tustin Lexus responded

We are happy that you were impressed with Rick and our facility! We look forward to working with you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

May 19, 2022

prompt and courteous service. they have the latest technology to make decisions about your service needs and are able to do the repair work promptly and price conscious. More

by Lexus owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Report | Print
May 20, 2022 -

Tustin Lexus responded

It truly makes us happy to hear that our team was able to get you in and out as soon as possible! We appreciate you taking the time to let us know about your experience and we can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

May 17, 2022

Rick is the best. Great customer service. Thank you, Olivia Lara Rick is the best Rick is the best More

by footballgma107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Report | Print
May 17, 2022 -

Tustin Lexus responded

We're more than happy to hear that your experience was nothing short of stellar from Rick. We look forward to serving you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

May 09, 2022

Very professional service advisor Iman Azimi-Ghomi was friendly, answered all my questions. Remodeled facility is great . More

by bystritskii
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Report | Print
May 09, 2022 -

Tustin Lexus responded

We couldn't be happier to see that Iman went above and beyond to provide you with a 5-star experience. Can't wait to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

May 09, 2022

Everyone has been so friendly and helpful. I had problems with some Electrical and they fixed it right away. More

by Bonafer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio, Paul and Nick have been very helpful. , Alex Kim
Report | Print
May 09, 2022 -

Tustin Lexus responded

It truly makes us happy to know that you were impressed with our service! Please let us know if there is anything else we can help you with! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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