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Tustin Lexus - Service Center

Tustin, CA

4.8
944 Reviews

944 Reviews of Tustin Lexus - Service Center

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September 03, 2021

The service was done on time just as promised and was seamless to set up. It was car’s first service and everything included in the service was explained prior to the service being done, More

by LAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Sep 07, 2021 -

Tustin Lexus responded

We're more than happy to hear that your service experience was nothing short of stellar. Hope to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

September 03, 2021

Been coming back to Tustin Lexus for years. Derek is always willing to help and answers all my questions. Always happy with the service provided. More

by CMATA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
Sep 07, 2021 -

Tustin Lexus responded

We couldn't be happier to see that Derek goes above and beyond to provide you with a quality experience. We appreciate your business and we can't wait to see you again soon! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 21, 2021

Rick helped with my maintenance and was very kind and delivered a fast service. Also was able to provide a loaner car which I really needed that day. More

by Yoonjinam90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
Aug 23, 2021 -

Tustin Lexus responded

We are ecstatic to hear that you had an enjoyable experience here with Rick. Thank you so much, and we look forward to doing business with you again in the future. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 19, 2021

I recently moved to the area and Tustin Lexus is the closest to me and I am really happy about that! It really has been a great experience overall. They definitely make sure to take care of you. I love More

by happylexusclient
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Aug 20, 2021 -

Tustin Lexus responded

We're thrilled to hear about how happy you left our dealership and we are so grateful to have you as part of our family. Please never hesitate to let us know if you need anything. We appreciate you so much! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 16, 2021

When bringng my car in for service the estimated repair times are always on target. The service managers, Rick and Iman are efficient and knowledgeable. I'm currently waiting for resolution on my wavy win More

by Ronnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi, Rick Massucci
Aug 17, 2021 -

Tustin Lexus responded

Hi Ronnie, it truly makes us happy to hear that you always receive the service that you're looking for! Please do not hesitate to let us know if there is anything else we can help you with! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 10, 2021

Great customer service (especially Iman)!! Always meet expectations and I like to come here for service and will always do. More

by LuvmyGX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
Aug 11, 2021 -

Tustin Lexus responded

It truly makes us happy to know that you always have an amazing visit! We look forward to working with you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 08, 2021

Great customer service given by Paul Kim. He is very personable and knows how to treat customers with first class service. More

by Klnguyen779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Aug 09, 2021 -

Tustin Lexus responded

We can't wait to let Paul know about your kind words! Thanks for stopping by and we hope to see you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 08, 2021

Always feeling happy and comfortable to visit thanks for take care of my car More

by Catherine Blevins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
Aug 09, 2021 -

Tustin Lexus responded

Hi Catherine, we appreciate your loyalty and look forward to working with you for many more years to come! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

August 04, 2021

Tustin Lexus is great! i bring my vehicle there each time it needs service! They are very helpful, knowledgeable and i recommend Tustin Lexus to all my friends and family!!! More

by muhg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando Alegre
Aug 05, 2021 -

Tustin Lexus responded

We work really hard to make every experience here a special one, and we're happy that we've managed to do that for you. We look forward to serving you again! Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

July 20, 2021

Great service. In and out. Always have a loaner vehicle to issue while you’re car is being serviced. Free car wash when you pick yours up. More

by Mario Barragan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 26, 2021 -

Tustin Lexus responded

Mario, We're happy to see you received prompt and quality service and our service team takes great care of you. We can't wait to see you at your next visit. Best Regards, Tony D'Amato General Manager tonydamato@tustinlexus.com

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