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Tustin Lexus - Service Center

Tustin, CA

4.8
945 Reviews

945 Reviews of Tustin Lexus - Service Center

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January 13, 2021

Great service and service advisors have been super every time I have come in during the past 20 years I’ve had my LexusRX300. a super car I m happy I purchased from Tustin Lexus More

by Leeannas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
January 13, 2021

Very professional and courteous service group. Their was constant feedback and communication on the status of the repair work, along with explanations of the work being done. More

by Wslom
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen, George Glover, Iman Azimi
January 12, 2021

Very kind service staff. Nice facilities. Car came out quickly and clean. Cashier was quick and friendly. Great place to come to for service! Definitely recommend this dealership for service. More

by John.leocadio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
January 10, 2021

I took my 2 year old car with low mileage in for a minor service. I have never missed a service since I purchased the car from your dealership two years ago. I was shocked to hear that I needed new tires More

by Cathy_anderson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kim, Steve Brunsworth, Iman Azimi, Rick Massucci, AL Phillips, George Chen, Derek Kincebach, Joshua Pratt
January 01, 2021

prompt courteous service. came away completely satisfied that they had done their best to keep me content. Derek kept me informed of the steps in the service of my car and had me out the door in reasonable More

by Lexus owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
January 01, 2021

Easy to make appointment. Multiple email and text reminders. Heck in was easy and Derek listened carefully to my concerns. He explained what this maintenance visit would take and how long it should More

by Xuesheng1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
January 01, 2021

Great and speedy service! Thank you Evan for your value of time and getting me in and out of service by setting up the shuttle service! More

by Pablo G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
January 01, 2021

I love Tustin Lexus. Not only because of their Lexus cars but for their service department. I have 5 Lexus cars since 2003 and one of the reasons I keep going back is because of their excellent service depar More

by alohvirit@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
December 23, 2020

Excellent service. Have been going to them for 12yrs. Service has only gotten better over time 👍Would definitely recommend this place to friends and family. More

by Lexusowner777
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
December 23, 2020

I am very happy and satisfied with the service I got from Lexus. I got a quick and reliable service although it’s a holiday season. More

by Luupham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
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