Tustin Lexus - Service Center

The Service Department continues to impress. Rick Massucci is professional, knowledgeable, and extremely helpful with all service needs. He goes out of his way to provide top notch advice and servic Massucci is professional, knowledgeable, and extremely helpful with all service needs. He goes out of his way to provide top notch advice and service and I truly appreciate all his efforts. More

I am new to California and so this was my 1st time at a Lexus dealership here. The service that I received and attention from Evan was outstanding. I liked that he made recommendations about what I should Lexus dealership here. The service that I received and attention from Evan was outstanding. I liked that he made recommendations about what I should do or should consider doing differently. I feel like I got great service and value for my money More

Evan at Tustin Lexus went out of his way to make sure everything went smooth during my service check. He even returned my rental car for me. Great customer service. everything went smooth during my service check. He even returned my rental car for me. Great customer service. More

I bring both my out of warranty vehicles to Tustin Lexus and work with Derek. Quite simply, the service is fantastic, but without Derek making things seamless and well-informed it would not be the perfect e and work with Derek. Quite simply, the service is fantastic, but without Derek making things seamless and well-informed it would not be the perfect experience it always is. More

I had a great experience. Evan got me checked in and on my way in no time. Friendly and helpful service department! I would definitely come back. my way in no time. Friendly and helpful service department! I would definitely come back. More

Great service and communication. Derek makes the experience enjoyable and worry free. He listed all the details that was going to be done along with answering questions I had. experience enjoyable and worry free. He listed all the details that was going to be done along with answering questions I had. More

We always receive amazing service and feel very comfortable bringing our car to be serviced at Tustin Lexus. Evan Nguyen went above and beyond to take care of us he is not only very professional h comfortable bringing our car to be serviced at Tustin Lexus. Evan Nguyen went above and beyond to take care of us he is not only very professional he is also very courteous! More

Iman always delivers first class service ! He is thoroughly professional in every sense of the word. Service was completed in less time than originally discussed. thoroughly professional in every sense of the word. Service was completed in less time than originally discussed. More

Lexus always takes care of me and my family. It’s always smooth and easy. I have never had anything but a great experience. Thank you. smooth and easy. I have never had anything but a great experience. Thank you. More

I received in mail about a special service bulletin. The team helped me make a reservation online at the time that was convenient for me. The check-in was efficient andI requested a loader car (through Ente team helped me make a reservation online at the time that was convenient for me. The check-in was efficient andI requested a loader car (through Enterprise). The work was done close to the estimated time. Checking-out was also very easy. Overall, a very good experience at this dealership. More