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Tustin Lexus - Service Center

Tustin, CA

4.8
1,035 Reviews

1,035 Reviews of Tustin Lexus - Service Center

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March 24, 2021

Service was great. Thank you! Service was great. Thank Service was great. Thank you! Service was great. Thank you! Service was great. Thank you! Service was great. Thank you! Service was great. More

by Jsunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
March 24, 2021

Always happy when bringing my car in for service because I know my car will get the TLC it will need. Nick Nehrir & Danny Snow were awesome in explaining exactly when needed to be done and took care of the More

by Priscilla Ponce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir, Danny Snow, Eddie Lopez
March 21, 2021

Recall service was resolved and good service. Timely service. Easy to get appointment. I will visit again for the service. Location is convenient. great people. . More

by 8853hp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas
March 19, 2021

Very professional and kind! Evan was so helpful and followed up securing a card for me so I’m not late to work. I felt comfortable after the recall. I do hope this recall is the last one for this leas More

by Denisemak7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan at accounting unit
March 18, 2021

Good service and professional workmanship. Rick is good to work with. I’ve been coming for 15 years. Good service and professional workmanship. Good service. More

by sandyp3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
March 16, 2021

Fast and courteous first time service. Would definitely recommend to friends and family. Explanations of the service and certified plan details were helpful as well. More

by a_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
March 16, 2021

Dealership is organized, clean, and inviting. Service staff are excellent and forthright in their comments to customer; service visits are prompt and are well done. More

by dereid2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
March 12, 2021

Purchased my rx350 in Oct. 2020 and just took it in for its first service and everything went well as it always has when dealing with Lexus..Friendly staff. car was done when promised, washed and gas tank More

by jimbo344
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul KIm
March 11, 2021

I’ve always done my car service at Lexus because I always receive great customer service. Lexus works with the customer without any pressure of pushing sales on the maintenance of the vehicle. Additionally, More

by klhoffman2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen , Steve Brunsworth
March 09, 2021

I have owned three Lexus and I’m never disappointed! Always treated with professional service. I will be a forever Lexus customer! Thank you Tustin Lexus! More

by Pearl1578
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
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