Tustin Lexus - Service Center

I had a recall on my car. The service manager Brando was great to work with. And besides the recall he did my 10,000 mile check up, etc. They offered to pick up my car and take it to the dealership. Alex great to work with. And besides the recall he did my 10,000 mile check up, etc. They offered to pick up my car and take it to the dealership. Alex picked up my car and was very professional. They was a lot of communication in regards to my appointment, where my car was, when it was being worked on, and when it was being returned back. They all work great as a team. More

Recall work. We can always count on Rick Massucci being knowledgeable and courteous. He always takes care of our car needs and is our go to guy at Tustin Lexus! We can always count on Rick Massucci being knowledgeable and courteous. He always takes care of our car needs and is our go to guy at Tustin Lexus! More

Recall and 20,000 Mile Service Excellence service as usual. Very accommodating and professional. We switched back to Tustin Lexus for our service because of Derek! He was our Servi Excellence service as usual. Very accommodating and professional. We switched back to Tustin Lexus for our service because of Derek! He was our Service Rep on our previous vehicle and always provided the best customer service. More

Service rep was courteous and professional. Service on car was completed faster than communicated and waiting area was comfortable. At end if service sanitized the car which I aporeciated. car was completed faster than communicated and waiting area was comfortable. At end if service sanitized the car which I aporeciated. More

Nick was great, friendly & informative. One of the best service experiences I have had. I will always go to Tustin Lexus and would definitely recommend them. service experiences I have had. I will always go to Tustin Lexus and would definitely recommend them. More

I was very impressed with Nick's high-end customer service. It was above and beyond than my expectation. Highly recommend Tustin Lexus and Nick. Thanks! service. It was above and beyond than my expectation. Highly recommend Tustin Lexus and Nick. Thanks! More

Always great service at Tustin Lexus Derek is a great Always great service at Tustin Lexus Derek is a great service writer. Always does his best for his clients! Always keeps me updated on progress of s Always great service at Tustin Lexus Derek is a great service writer. Always does his best for his clients! Always keeps me updated on progress of service and never tries to sell me extra stuff I don’t need. More

Professional and Friendly Mr Iman Aximi was awesome. He kept me informed with the progress with the work being done on my car. Needed body work, looks like nothing ever hap Mr Iman Aximi was awesome. He kept me informed with the progress with the work being done on my car. Needed body work, looks like nothing ever happened. Thank you. More

Tustin Lexus is one of the best I have been to different Lexus dealers while travelling. I got started with Tustin Lexus when I had a battery problem. I called two dealers and Lexus I have been to different Lexus dealers while travelling. I got started with Tustin Lexus when I had a battery problem. I called two dealers and Lexus Tustin was the only one that returned the call. Since I had recently moved to the area and had received excellent service from San Diego Lexus, I was hoping to find an equivalent dealer in my new area. I have found one with Tustin Lexus. They have been servicing my car for the last three or so years and I have been very pleased. More

Excellent customer service Iman Azimi was in touch to coordinate the whole experience. He was helpful and responded to my comments and questions. This was my first experience wi Iman Azimi was in touch to coordinate the whole experience. He was helpful and responded to my comments and questions. This was my first experience with the dealership's service department and I am pleased to give it 5 stars. More