Tustin Lexus - Service Center

Always great service at Tustin Lexus Derek is a great Always great service at Tustin Lexus Derek is a great service writer. Always does his best for his clients! Always keeps me updated on progress of s Always great service at Tustin Lexus Derek is a great service writer. Always does his best for his clients! Always keeps me updated on progress of service and never tries to sell me extra stuff I don’t need. More

Professional and Friendly Mr Iman Aximi was awesome. He kept me informed with the progress with the work being done on my car. Needed body work, looks like nothing ever hap Mr Iman Aximi was awesome. He kept me informed with the progress with the work being done on my car. Needed body work, looks like nothing ever happened. Thank you. More

Tustin Lexus is one of the best I have been to different Lexus dealers while travelling. I got started with Tustin Lexus when I had a battery problem. I called two dealers and Lexus I have been to different Lexus dealers while travelling. I got started with Tustin Lexus when I had a battery problem. I called two dealers and Lexus Tustin was the only one that returned the call. Since I had recently moved to the area and had received excellent service from San Diego Lexus, I was hoping to find an equivalent dealer in my new area. I have found one with Tustin Lexus. They have been servicing my car for the last three or so years and I have been very pleased. More

Excellent customer service Iman Azimi was in touch to coordinate the whole experience. He was helpful and responded to my comments and questions. This was my first experience wi Iman Azimi was in touch to coordinate the whole experience. He was helpful and responded to my comments and questions. This was my first experience with the dealership's service department and I am pleased to give it 5 stars. More

Iman was efficient, thorough, friendly & honest. He noted my concerns on my scheduled maintenance appointment & was sure to address their status when I picked up my car. noted my concerns on my scheduled maintenance appointment & was sure to address their status when I picked up my car. More

Everything was smooth and service was excellent! Service manager was very helpful. Getting the loaner was easy and care was done at the time promised. manager was very helpful. Getting the loaner was easy and care was done at the time promised. More

Excellent service. Prompt and quick. Provided a new loaner car during service. Courteous and helpful. Would strongly recommend to anyone who owns a lexus. Got appointment right away. loaner car during service. Courteous and helpful. Would strongly recommend to anyone who owns a lexus. Got appointment right away. More

Service work after Ann accident I have worked with Derek, my service advisor, for many years. I wouldn't take my cars anywhere else!! He is always professional! He always gets back I have worked with Derek, my service advisor, for many years. I wouldn't take my cars anywhere else!! He is always professional! He always gets back tome in a timely manor. I trust him completely. More

I’ve used this dealership for servicing my Lexus since 2006, and have always received excellent service. During the COVID-19 outbreak, they were kind enough to pick up my car for servicing and return it t 2006, and have always received excellent service. During the COVID-19 outbreak, they were kind enough to pick up my car for servicing and return it to my home when they were done, allowing me to stay home as recommended by health officials. More

50,000 mile service As always, Iman provided prompt, professional service. He was pleasant and efficient. The work was completed timely. The use of a loaner car is a nice As always, Iman provided prompt, professional service. He was pleasant and efficient. The work was completed timely. The use of a loaner car is a nice bonus! More