Tustin Lexus - Service Center

MR. IMAN helped me with the recall service for the lexus rx. It is always a pleasure to have my cars serviced by him. As usual, loaner car was ready , and it was a great experience to drop off my cat, an rx. It is always a pleasure to have my cars serviced by him. As usual, loaner car was ready , and it was a great experience to drop off my cat, and when my car was ready , it was all fixed nice and clean ready to go. Thankyou Mr. Iman for the great service!!=) i always have a best experience in servicing my cars!!=) More

The service personnel are easy to work with and very accommodating. As a doctor my schedule is ever-changing and Rick M. is so easygoing about the fact that I not only drop off my car when I can, alway accommodating. As a doctor my schedule is ever-changing and Rick M. is so easygoing about the fact that I not only drop off my car when I can, always without an appointment, but also ensuring I leave in a loaner vehicle. Questions are answered quickly, and communication is clear and efficient. More

Nick told me it would be a fast service and it was. Thanks, Nick was good about notifying me when the car was ready. I appreciated his attention. He answered my questions satisfactorily. He estimated the tim Nick was good about notifying me when the car was ready. I appreciated his attention. He answered my questions satisfactorily. He estimated the time for service fairly accurately. More

courteous and understanding They service representatives are always courteous and understanding to your service requests, caring and not pressuring. First time experience with Mr They service representatives are always courteous and understanding to your service requests, caring and not pressuring. First time experience with Mr Brunsworth and his technician on referral to him was excellent and since then have been going there even though I have to travel a longer distance from my nearby Cerritos location dealership where I bought it. More

Tustin Lexus does a great job servicing my 13 year old GS 350. I have 230,000 miles on my car. Rick M always gives me great advice, his is always prompt and courteous! 350. I have 230,000 miles on my car. Rick M always gives me great advice, his is always prompt and courteous! More

I’ve had a 22 year relationship with this dealership and the service department. It’s always been very a positive experience. Derek is the best! the service department. It’s always been very a positive experience. Derek is the best! More

Wouldn't trust my Lexus to anyone else. Nick in Service Dept. is the best! Mechanics always do a great job and are trustworthy. Couldn't be happier with their customer service, attention to detail and qua Dept. is the best! Mechanics always do a great job and are trustworthy. Couldn't be happier with their customer service, attention to detail and quality of work More

Superb Quality Service Tustin Lexus is the most credible dealership in California because of the professionalism and trustworthiness of the Service Advisor, Paul Kim. I boug Tustin Lexus is the most credible dealership in California because of the professionalism and trustworthiness of the Service Advisor, Paul Kim. I bought my Lexus in 2010 and it continues to be very reliable and in excellent condition because of Paul Kim’s expertise and service recommendations. I am grateful to have an extraordinary Service Advisor. More

Excellent Service I always receive excellent service from Derek, who is always highly professional with an attitude of wanting the customer to be satisfied with their s I always receive excellent service from Derek, who is always highly professional with an attitude of wanting the customer to be satisfied with their service experience. More

Love this dealership! Always professional and helpful. My service rep Derek is awesome and always knowledgeable and helpful. I have purchased several cars here and have been very satisfied. service rep Derek is awesome and always knowledgeable and helpful. I have purchased several cars here and have been very satisfied. More