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Tustin Lexus - Service Center

Tustin, CA

4.8
1,079 Reviews

1,079 Reviews of Tustin Lexus - Service Center

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May 15, 2021

Derek Kincebach always listens and follows through with the service I request. Your mechanics know their business. My vehicle is older but the dealership's workers have kept up with knowing how to care f More

by clopton826
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
May 13, 2021

Rick is the best service person I have ever experienced. He is always supportive and listens to what I would like. He is the reason that I am loyal to this dealership. More

by Kung_cl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi, Rick Massucci
May 07, 2021

Very good service, clean, professional. Diagnosis is good. Hourly rate at all dealers is high. Very through, friendly, fast. Easy online service scheduling. Easy to get in More

by Jimrfagan5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen, Rick Massucci
May 02, 2021

Iman Azimi was very pleasant to work with and the on-line appointment scheduling was a worthwhile experience. I love the unfailingly good service I have received from all Lexus Departments. More

by brenda.odle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
April 28, 2021

Service crew was helpful, friendly and professional. Derek was great and explained everything in detail. I Recommend to everybody to come and check out. Open in Saturdays which makes it convenient. More

by Elchin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
April 24, 2021

The dealership has been around for a long time. I have used them for almost 25 years across three autos. They have been helpful and professional. In addition, they seem to have a stable service team. More

by pkmalone
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
April 14, 2021

Making appointment was easy, got my car 20k service in 2 hours with total satisfaction, shuttle service was very convenient. Iman was great as always. More

by Oemam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
April 09, 2021

Great service and friendly staff. Iman is the best. I always recommend friends and family to the first lexus dealer in the usa.. Open on satudays More

by bbbigeddieb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Lopez, Iman Azimi
April 04, 2021

Derek is a Great Service Advisor. I'm Glad I changed from Mission Viejo to Tustin Lexus. I'm Telling all my friends to also do the same. More

by bigdr12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
April 01, 2021

I am always happy when i take my car for maintenance or any issue my car may have. Iman is always attentive to help me also to inform me any new issues and if my car will be long a loner car is ready. More

by a_rder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
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