993 Reviews of Tustin Lexus - Service Center
Excellent Service Besides having purchased two vehicles from this dealership, I always return there for my service appointments. Iman Azimi has been my Service Consult Besides having purchased two vehicles from this dealership, I always return there for my service appointments. Iman Azimi has been my Service Consultant for many years and I would be at a loss without him. He is extremely knowledgeable and I have complete faith in his recommendations. More
Excellent service My daughter's Lexus was being towed from LA to Tustin Lexus for service. Iman Azimi talked care of all the arrangements for us. Perfect job. Also much My daughter's Lexus was being towed from LA to Tustin Lexus for service. Iman Azimi talked care of all the arrangements for us. Perfect job. Also much appreciated the protection your service department provides for customers. Masks, screens, hand cleaners, etc. Thank you. More
I had a recall on my car. The service manager Brando was great to work with. And besides the recall he did my 10,000 mile check up, etc. They offered to pick up my car and take it to the dealership. Alex great to work with. And besides the recall he did my 10,000 mile check up, etc. They offered to pick up my car and take it to the dealership. Alex picked up my car and was very professional. They was a lot of communication in regards to my appointment, where my car was, when it was being worked on, and when it was being returned back. They all work great as a team. More
Recall work. We can always count on Rick Massucci being knowledgeable and courteous. He always takes care of our car needs and is our go to guy at Tustin Lexus! We can always count on Rick Massucci being knowledgeable and courteous. He always takes care of our car needs and is our go to guy at Tustin Lexus! More
Recall and 20,000 Mile Service Excellence service as usual. Very accommodating and professional. We switched back to Tustin Lexus for our service because of Derek! He was our Servi Excellence service as usual. Very accommodating and professional. We switched back to Tustin Lexus for our service because of Derek! He was our Service Rep on our previous vehicle and always provided the best customer service. More
Service rep was courteous and professional. Service on car was completed faster than communicated and waiting area was comfortable. At end if service sanitized the car which I aporeciated. car was completed faster than communicated and waiting area was comfortable. At end if service sanitized the car which I aporeciated. More
Nick was great, friendly & informative. One of the best service experiences I have had. I will always go to Tustin Lexus and would definitely recommend them. service experiences I have had. I will always go to Tustin Lexus and would definitely recommend them. More
I was very impressed with Nick's high-end customer service. It was above and beyond than my expectation. Highly recommend Tustin Lexus and Nick. Thanks! service. It was above and beyond than my expectation. Highly recommend Tustin Lexus and Nick. Thanks! More
Always great service at Tustin Lexus Derek is a great Always great service at Tustin Lexus Derek is a great service writer. Always does his best for his clients! Always keeps me updated on progress of s Always great service at Tustin Lexus Derek is a great service writer. Always does his best for his clients! Always keeps me updated on progress of service and never tries to sell me extra stuff I don’t need. More
Professional and Friendly Mr Iman Aximi was awesome. He kept me informed with the progress with the work being done on my car. Needed body work, looks like nothing ever hap Mr Iman Aximi was awesome. He kept me informed with the progress with the work being done on my car. Needed body work, looks like nothing ever happened. Thank you. More