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Tustin Lexus - Service Center

Tustin, CA

4.8
1,046 Reviews

1,046 Reviews of Tustin Lexus - Service Center

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November 10, 2020

Out of all the dealerships I’ve been to Lexus in Tustin treated me the best great customer service. They also serviced my vehicle well and provided me a courtesy vehicle best experience ever no issues. More

by Sporcayo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Hrir
October 31, 2020

Useful online scheduling app allows me to effortlessly schedule and then reschedule my service appointment when needed without having to call. Modern feature that saves me time. More

by john
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
October 31, 2020

Your service employees go out of their way to exceed my expectations. I appreciate the absolute customer focus I can’t thank you enough. I also appreciate the loaner car. More

by Kung_cl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando, Rick Massucci
October 22, 2020

Excellent service every time!! We have bought and bring Excellent service every time!! We have bought and bring four Lexus cars only to this Lexus Dealer since 2004. Thanks for the great service every tim More

by Mimi52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
October 20, 2020

Rick Massucci is very professional, knowledgeable and efficient. He is very easy to work with. He does not waste your time, which I appreciate a lot. We have been very happy with his service and will con More

by Ohana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
October 16, 2020

I've never been disappointed with Tustin Lexus service department. Paul and Iman have always been friendly, responsive and knowledgeable. I can always count on these two guys when I call for assistance. More

by anitae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim, Iman Azimi
October 16, 2020

Friendly and fast service! I love when employees treat customers like friends or family. It says a lot about the company. Thank you for the service! More

by Shamay Ng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
October 10, 2020

Iman Azimi always provides courteous and knowledgeable updates on routine maintenance or repairs. Always great and quick service, if service will take more time, a no charge rental car is supplied any rep More

by JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
October 05, 2020

The Service Department continues to impress. Rick Massucci is professional, knowledgeable, and extremely helpful with all service needs. He goes out of his way to provide top notch advice and servic More

by richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
October 05, 2020

I am new to California and so this was my 1st time at a Lexus dealership here. The service that I received and attention from Evan was outstanding. I liked that he made recommendations about what I should More

by jwash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
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