Back

Tustin Lexus - Service Center

Tustin, CA

4.8
992 Reviews

992 Reviews of Tustin Lexus - Service Center

Sort by
February 24, 2020

courteous and understanding They service representatives are always courteous and understanding to your service requests, caring and not pressuring. First time experience with Mr More

by Muhammad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot technician name, Steve Brunsworth, Iman Azimi
February 23, 2020

Tustin Lexus does a great job servicing my 13 year old GS 350. I have 230,000 miles on my car. Rick M always gives me great advice, his is always prompt and courteous! More

by Kris
Recommend Dealer
Yes
Employees Worked With
Rick Massucci
February 20, 2020

I’ve had a 22 year relationship with this dealership and the service department. It’s always been very a positive experience. Derek is the best! More

by LX450
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
February 18, 2020

Wouldn't trust my Lexus to anyone else. Nick in Service Dept. is the best! Mechanics always do a great job and are trustworthy. Couldn't be happier with their customer service, attention to detail and qua More

by C
Recommend Dealer
Yes
Employees Worked With
Nick Nehrir
February 09, 2020

Superb Quality Service Tustin Lexus is the most credible dealership in California because of the professionalism and trustworthiness of the Service Advisor, Paul Kim. I boug More

by LexusGrigsby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
February 05, 2020

Excellent Service I always receive excellent service from Derek, who is always highly professional with an attitude of wanting the customer to be satisfied with their s More

by .
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Brunsworth, Derek Kincebach
February 02, 2020

Love this dealership! Always professional and helpful. My service rep Derek is awesome and always knowledgeable and helpful. I have purchased several cars here and have been very satisfied. More

by Tanste
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
January 27, 2020

Although the wait was a bit long for my panel replacement George Glover did a great job getting it completed as quickly as possible. BRAVO. More

by Olamadrid
Recommend Dealer
Yes
Employees Worked With
George Glover
January 25, 2020

Time and time again they prove to be the best rated Lexus dealer in Orange County. Bought the car in 2007 and it has been almost trouble free and when we take it in it is the most painless venture u could More

by Jsjacks1
Recommend Dealer
Yes
Employees Worked With
Eddie Lopez, Rick Massucci
January 17, 2020

Outstanding service experience I have both of my family's Lexus serviced at Tustin Lexus and each and every visit has been pleasing. My go to Service Consultant is Iman Azimi and h More

by Mark R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
...
89
...