1,046 Reviews of Tustin Lexus - Service Center
Out of all the dealerships I’ve been to Lexus in Tustin treated me the best great customer service. They also serviced my vehicle well and provided me a courtesy vehicle best experience ever no issues. treated me the best great customer service. They also serviced my vehicle well and provided me a courtesy vehicle best experience ever no issues. More
Useful online scheduling app allows me to effortlessly schedule and then reschedule my service appointment when needed without having to call. Modern feature that saves me time. schedule and then reschedule my service appointment when needed without having to call. Modern feature that saves me time. More
Your service employees go out of their way to exceed my expectations. I appreciate the absolute customer focus I can’t thank you enough. I also appreciate the loaner car. expectations. I appreciate the absolute customer focus I can’t thank you enough. I also appreciate the loaner car. More
Excellent service every time!! We have bought and bring Excellent service every time!! We have bought and bring four Lexus cars only to this Lexus Dealer since 2004. Thanks for the great service every tim Excellent service every time!! We have bought and bring four Lexus cars only to this Lexus Dealer since 2004. Thanks for the great service every time! More
Rick Massucci is very professional, knowledgeable and efficient. He is very easy to work with. He does not waste your time, which I appreciate a lot. We have been very happy with his service and will con efficient. He is very easy to work with. He does not waste your time, which I appreciate a lot. We have been very happy with his service and will continue to work with him for our cars' service needs. More
I've never been disappointed with Tustin Lexus service department. Paul and Iman have always been friendly, responsive and knowledgeable. I can always count on these two guys when I call for assistance. department. Paul and Iman have always been friendly, responsive and knowledgeable. I can always count on these two guys when I call for assistance. More
Friendly and fast service! I love when employees treat customers like friends or family. It says a lot about the company. Thank you for the service! customers like friends or family. It says a lot about the company. Thank you for the service! More
Iman Azimi always provides courteous and knowledgeable updates on routine maintenance or repairs. Always great and quick service, if service will take more time, a no charge rental car is supplied any rep updates on routine maintenance or repairs. Always great and quick service, if service will take more time, a no charge rental car is supplied any repair items are thoroughly explained. The whole Service Department seems to care about their customers. More
The Service Department continues to impress. Rick Massucci is professional, knowledgeable, and extremely helpful with all service needs. He goes out of his way to provide top notch advice and servic Massucci is professional, knowledgeable, and extremely helpful with all service needs. He goes out of his way to provide top notch advice and service and I truly appreciate all his efforts. More
I am new to California and so this was my 1st time at a Lexus dealership here. The service that I received and attention from Evan was outstanding. I liked that he made recommendations about what I should Lexus dealership here. The service that I received and attention from Evan was outstanding. I liked that he made recommendations about what I should do or should consider doing differently. I feel like I got great service and value for my money More