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Tustin Lexus - Service Center

Tustin, CA

4.8
1,045 Reviews

1,045 Reviews of Tustin Lexus - Service Center

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September 29, 2020

I bring both my out of warranty vehicles to Tustin Lexus and work with Derek. Quite simply, the service is fantastic, but without Derek making things seamless and well-informed it would not be the perfect e More

by Matt W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
September 25, 2020

I had a great experience. Evan got me checked in and on my way in no time. Friendly and helpful service department! I would definitely come back. More

by John.leocadio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen
September 18, 2020

We always receive amazing service and feel very comfortable bringing our car to be serviced at Tustin Lexus. Evan Nguyen went above and beyond to take care of us he is not only very professional h More

by pdinnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Nguyen: Service writer
September 18, 2020

Iman always delivers first class service ! He is thoroughly professional in every sense of the word. Service was completed in less time than originally discussed. More

by jsheehy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
September 18, 2020

Great service and communication. Derek makes the experience enjoyable and worry free. He listed all the details that was going to be done along with answering questions I had. More

by dougefresh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Kincebach
September 17, 2020

Lexus always takes care of me and my family. It’s always smooth and easy. I have never had anything but a great experience. Thank you. More

by Ray JR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando
September 13, 2020

I received in mail about a special service bulletin. The team helped me make a reservation online at the time that was convenient for me. The check-in was efficient andI requested a loader car (through Ente More

by henryC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
August 27, 2020

Complete and thorough care. Nice to have the car washed and ready when I came to pick it up. Also, fast service and friendly service representative. More

by Aunt Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Kim
August 26, 2020

I had my car recently serviced this past week, and Iman Azimi was very helpful and patient with me in explaining everything my car needed serviced. I’m always happy with the results and my car drives much More

by Homa_nurse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iman Azimi
August 24, 2020

Brando is an outstanding member of the Lexus team. He took care of our car and kept us apprised of what was being done. I would not consider ever taking our Lexus vehicles to another service center. More

by standbyu2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando Alegra
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