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Tustin Mazda
Tustin, CA
4,612 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,612 Reviews of Tustin Mazda
April 25, 2022
Overall the experience great! Janell was very helpful and exuded strong customer service experience throughout the transaction. I'd say the only areas that I though could be bette Janell was very helpful and exuded strong customer service experience throughout the transaction. I'd say the only areas that I though could be better was having the owners manual ready (it wasn't in the car, nor did they have an extra on in the dealership so she had to order one for me). Also, the gas tank should have been filled up (there was only 1/4 tank of gas in the car). But I love the car so far and basically a very good experience. More
by alanntheodore
Employees Worked With
Janell Keogh
April 24, 2022
Wonderful service, took only a few calls to Jim and he had the car of my choice ready for me! And when I say he- He delivered the car to my garage!👍😊 had the car of my choice ready for me! And when I say he- He delivered the car to my garage!👍😊 More
by marileebscott
Employees Worked With
Jim Feinstein
April 24, 2022
I took an older, high mileage Mazda that I purchased for my sons first car in for service. They were so thorough and helped me prioritize what should be fixed. They made needed repairs quickly and did extra my sons first car in for service. They were so thorough and helped me prioritize what should be fixed. They made needed repairs quickly and did extra work at no charge. Best experience I have ever had. My service advisor Josh was amazing. More
by ascotthutchinson
Employees Worked With
Joshua Vasquez
April 24, 2022
Great experience at Tustin Mazda. The sales team was very helpful. Specially Larry. He helped us find the right car. We left really happy and with an amazing car. The sales team was very helpful. Specially Larry. He helped us find the right car. We left really happy and with an amazing car. More
by Monica
Employees Worked With
Larry Henderson, Jeffrey Lesniak
April 24, 2022
This is my third lease with Tustin Mazda and I am loving my new car. Easy to deal with and very helpful. Javier helped me to find the car I was looking for and at a price I could afford. Thank you!! my new car. Easy to deal with and very helpful. Javier helped me to find the car I was looking for and at a price I could afford. Thank you!! More
by CX5life
Employees Worked With
Javier Carvente, Dylan Roberts
April 23, 2022
Great service, would recommend to everyone. Everyone from the service department was extremely nice, but most of all I was able to get all my car needs fulfilled on a timely manner. Everyone from the service department was extremely nice, but most of all I was able to get all my car needs fulfilled on a timely manner. More
by restrada7324
Employees Worked With
Joshua Vasquez, Damian Escobedo
April 23, 2022
Had an engine replaced. Waited for it to be shipped to the dealer. Once there Damian (in service) kept me plugged in every step of the way. He sent pictures and advised me o Waited for it to be shipped to the dealer. Once there Damian (in service) kept me plugged in every step of the way. He sent pictures and advised me of minor changes to the work order before doing them. More
by GF
Employees Worked With
Damian Escobedo
April 23, 2022
Janell Keogh was so helpful with the purchase of my new CX-30. She found my dream car, followed through and answered all my questions. I am one happy customer. Thanks, Janell! CX-30. She found my dream car, followed through and answered all my questions. I am one happy customer. Thanks, Janell! More
by sophiaimai
Employees Worked With
Janell Keogh
April 22, 2022
Awesome experience. I appreciate the straightforward responses and information I received while making a decision on what type of car to buy. I appreciate the straightforward responses and information I received while making a decision on what type of car to buy. More
by kevin_simona
Employees Worked With
Charles Pelser
April 22, 2022
Unfortunately, I needed another car during one of the worst times to purchase one. FORTUNATELY, I purchased another Mazda from this dealership 4 years ago, have had only great service experiences and dec worst times to purchase one. FORTUNATELY, I purchased another Mazda from this dealership 4 years ago, have had only great service experiences and decided to look around when I went in for service earlier this week. Chance contacted me through my vehicle inquiry and met me while I waited for my car. Found out later that he's the one who sold me my Mazda3! Initially, I was looking at the RAV4 and the CX-5, so my plan was to gather all the info I could on the CX-5, then head over to Toyota for comparison. However, after talking to Chance for a bit, I found myself comparing the CX-30 to the CX-5. He really knows his stuff, can answer all your questions (because he's owned so many over the years) and is a no-pressure type of salesperson. He just wants the customer to be happy with their purchase. I drove off in a CX-30 Premium, and honestly, couldn't be happier. Chance is a great guy working at a great dealership. More
by Nihonjin!
Employees Worked With
Chance Asue, Elle Cervantes, Joshua Vasquez
