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Tustin Mazda
Tustin, CA
4,610 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,610 Reviews of Tustin Mazda
March 30, 2022
Omar did a miracle and was very efficient in bringing a new vehicle. It was exactly what my family desired. He demonstrated a lot of empathy and was very diligent. I just showed up to sign the papers. Had new vehicle. It was exactly what my family desired. He demonstrated a lot of empathy and was very diligent. I just showed up to sign the papers. Had an outstanding professional performance supporting me and my family in many ways he could. God bless you son and wish you all the success! More
by Giuliano Costa
Employees Worked With
Omar Jasso
March 30, 2022
Kevin and Tustin Mazda were absolutely stellar! Highly recommend both this dealership and Kevin in particular. Great communications skill, no pressure, made time for us and made a complicated pr Highly recommend both this dealership and Kevin in particular. Great communications skill, no pressure, made time for us and made a complicated process very straight forwards. More
by terry51
Employees Worked With
Kevin Keogh
March 29, 2022
I know most people would rather have a root canal done without Novicain then go to a dealership for service but OC Mazda makes service painless. The dealership treats their customers like family. Dylan Ro without Novicain then go to a dealership for service but OC Mazda makes service painless. The dealership treats their customers like family. Dylan Roberts is an excellent service advisor. He has the ability to explain information and break it down so that you are fully aware of what needs to be done and what doesn't need to be done. Finishing the service, I now know the condition of my tires and brakes. As a woman who has very limited car knowledge, I appreciate the explanations and the trust that he installs with his knowledge. His easy going demeanor and his humor puts me at ease so that I can ask a question and not feel dumb for asking it. I don't think I can find the words to express what a great team that John Patterson has built at OC Mazda. I wandered in 7 years ago and Javier took great care of me and got me into a CX3. I am proud to say that my husband and daughter followed suit. We are a 3 Mazda family. My in-laws just purchased their first Mazda. All because of the great experiences that we have had at Patterson Mazda. I am pretty sure that I could find a cheaper oil change but you get what you pay for. I always have peace of mind after a service. Thanks again to Dylan for keeping us serviced. You make us look forward to coming back. More
by MEHINCKLEY03
Employees Worked With
Dylan Roberts, Tony Mattingly
March 29, 2022
Service was outstanding from start to finish, they exceeding all of my expectations. The Costs were fair and I did not feel like they were trying to add work that may not need to be done. exceeding all of my expectations. The Costs were fair and I did not feel like they were trying to add work that may not need to be done. More
by bsmith
Employees Worked With
Joshua Wheelan
March 29, 2022
We had an amazing experience at this dealer from the moment we parked out front and were met by Larry he answered every question we had!! We drove off with our brand new car that evening!! Thanks so muc moment we parked out front and were met by Larry he answered every question we had!! We drove off with our brand new car that evening!! Thanks so much Larry’s More
by Mary arredondo
Employees Worked With
Larry Henderson
March 28, 2022
I just got my first car from Tustin Mazda today. The whole process is amazingly easy and stress-free. I'm so glad that Omar Jasso answered my query about CX-5, and Omar has been nothing but outst The whole process is amazingly easy and stress-free. I'm so glad that Omar Jasso answered my query about CX-5, and Omar has been nothing but outstanding every step of the way. He's nice, patient and respectful during my email interactions. This is my first time to purchase a car with zero knowledge about the whole process. Omar walked me through everything with great patience, the features of the car, insurance, registration, financing, and etc. The price quote is transparent. No unexpected markup or accessories, a huge plus in these days. Tustin Mazda is definitely the place where you can relax and get a car just the way you want. Highly recommending Tustin Mazda. And big shout-outs to Omar again!!! More
by laura900123
Employees Worked With
Omar Jasso
March 28, 2022
I absolutely recommend Jim Feinstein and Tustin Mazda! I knew that I wanted to purchase a CX-5 but was unsure of the trim level I wanted so Jim had several ready for me to look at. I never felt pressure I knew that I wanted to purchase a CX-5 but was unsure of the trim level I wanted so Jim had several ready for me to look at. I never felt pressured with any part of the process and everyone was very friendly, respectful and helpful with the questions that I had. The pricing was transparent and there was no markup over MSRP like many dealers are adding now! Also a special shout out to Carolyn with the Acquisition Team as she was the first to reach out to me and was professional and friendly! Bottom line - I will recommend Jim, Carolyn and Tustin Mazda to anyone looking to buy a Mazda! Thank you for the smooth and easy purchase! More
by JocelynM
Employees Worked With
Carolyn Saucedo, Jim Feinstein
March 27, 2022
We had a great buying experience at this dealership with Omar. Since then we have been working with the service department on routine maintenance and specifically with Dylan. He has time and time again prov Omar. Since then we have been working with the service department on routine maintenance and specifically with Dylan. He has time and time again proved to be somebody who is caring and listens attentively with a sincere desire to take care of any needs or questions we may have. I am extremely impressed with the people here, as well as their desire to take care of any customer need! More
by Chuckzoe
Employees Worked With
Omar Jasso, Dylan Roberts
March 27, 2022
Purchased our new car today, and we had such a great experience working with Sammy. He was so knowledgeable, patient, and professional. He answered all of our questions and everyone at this dealership experience working with Sammy. He was so knowledgeable, patient, and professional. He answered all of our questions and everyone at this dealership was so kind and friendly. Thank you Sammy, we are so happy with our new car. More
by Rebecca M
Employees Worked With
Saifur (Sammy) Rahman
