Tustin Mazda

I arrived at the dealership a little before they even opened. Kevin was walking in at the same time and stopped to greet me and even though he wasn’t even on the clock yet! He pointed me in the direction opened. Kevin was walking in at the same time and stopped to greet me and even though he wasn’t even on the clock yet! He pointed me in the direction I needed to go to find my vehicle and assured me he’d be right back. He was an absolute joy to work with. He was patient and kind. We had a few laughs as well. He answered all of my questions and gave me a thorough explanation of my new vehicle and even helped me set it up! He definitely went the extra mile. The entire staff who was present was friendly and professional. From sales to funding, my experience was amazing. I felt comfortable throughout the process and left feeling confident in the decision I made. More

Tustin Mazda you get a 5 star review because Omar really outdid himself. As a customer on the market looking to buy anything on the market, I enjoy spending my money at a business establishment without hidd outdid himself. As a customer on the market looking to buy anything on the market, I enjoy spending my money at a business establishment without hidden fees, upselling and constant nagging to pressure me to buy a product. My husband told him what I was looking for and he delivered exactly that, my brand new cx5 carbon edition with red leather seats and I have to say, I hate traffic as we all do but now that i have purchased something I have truly worked hard for and invested in ,it never felt this good to be stuck in traffic. The red leather seats, stereo system, A/C sync and navigation elevate the car to a whole new level. They also do in house financing with mazda financial and I got a way better(much much lower interest rate) than my credit union and better term financing, who wants to make car payments for 10 years? Yikes! Omar is pretty accessible any day of the week through call/ text and i thought him to be well organized having asked me for everything we would need to provide from the moment we were decided on making purchase. It was nice to not keep getting pesky calls asking for this or that through out the whole entire process. Thank you for your timely updates. It was really refreshing that at the time of sell all I needed was to sign the paperwork, pick up my keys and of course he made sure to give me a tour of the car, Tustin Mazda, consider offering him a raise, very well spoken, factual and laid back, takes the discomfort out of making such a huge purchase, excellent customer service Omar. Pleasure doing business with you. Now off to new adventures with Bambi and her excellent gas mileage. Omar you are an absolute pleasure to do business with. Demand a raise. More

Damien Escobedo is an asset to your company. He was the most knowledgeable, professional, empathetic mechanic I’ve had the pleasure of dealing with. I just had an awful experience with an untrus He was the most knowledgeable, professional, empathetic mechanic I’ve had the pleasure of dealing with. I just had an awful experience with an untrustworthy dealership and it was so refreshing to feel comfortable happy with my repairs. He went above and beyond in multiple aspects of the service timeline and continued to surprise me with his knowledge and whatever he could do to to help me not go bankrupt. I would hire 1,000,000 Damien’s and I hope you realize his value. More

This is my go to dealership for service. I always select Dylan Roberts for my service advisor. He is professional, courteous and knowledgeable and he treats me ( and all of his customers) w I always select Dylan Roberts for my service advisor. He is professional, courteous and knowledgeable and he treats me ( and all of his customers) with respect. I know I’m never going be to ripped off or overcharged. Everyone there is very nice and helpful. More

Jeff was friendly, courteous, and very helpful throughout my new car buying process. Jeff is always quick to answer follow up questions and concerns about their vehicles. Customer service throughout the enti my new car buying process. Jeff is always quick to answer follow up questions and concerns about their vehicles. Customer service throughout the entire dealership is top notch. Very satisfied with my experience. More

Very clean and the staffs are professional. Prices are very competitive. Good inventory with great selection. Prices are very competitive. Good inventory with great selection. More

Had good experience with Chance, I have a busy schedule at work and I appreciate ten fact that he was able to texted me all the time instead doing calls, also explained very well the car functions at the t at work and I appreciate ten fact that he was able to texted me all the time instead doing calls, also explained very well the car functions at the time of the pick up, made things very easy. Thanks Chance! More