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Tustin Mazda
Tustin, CA
4,604 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,604 Reviews of Tustin Mazda
December 11, 2021
Had an amazing experience from start to finish. Omar and Debbie were excellent and got me all setup with a new car. Super knowledgeable, professional, and helpful! Worth the 2+ hour drive and would do it al Debbie were excellent and got me all setup with a new car. Super knowledgeable, professional, and helpful! Worth the 2+ hour drive and would do it all over again! Really can't say enough good things! More
by caddyshack2k4
Employees Worked With
Finance Manager Debbie Ivie, Omar Jasso
December 10, 2021
Great experience! Omar is so nice and professional. Very satisfied with the service provided. Omar always respond quick with helpful information. Thank you Omar! satisfied with the service provided. Omar always respond quick with helpful information. Thank you Omar! More
by Wei
Employees Worked With
Omar Jasso
December 09, 2021
Janell is simply the best professional to work with, I Janell is simply the best professional to work with, I buy on average one new car a year, this year after all the turmoil the only dealer that actua Janell is simply the best professional to work with, I buy on average one new car a year, this year after all the turmoil the only dealer that actually listened was Tustin Mazda, especially Janell, Last February we bought our first car from Janell, the process was simply flawless, no hassle, no hidden fees, honest and straight to the point. As I was servicing the car, by the way the service department is awesome Thank you Tony M., I wandered around to see the new inventory, immediately called Janell, and decided to buy not one but two cars from her, I shopped around, at other Mazda dealers, at other brands, dealers with whom I was working for years, no one could even get close to what Janell and Tustin Mazda offered. In one word, "Honest". More
by Terry S.
Employees Worked With
Janell Keogh
December 08, 2021
Bringing my Mazda in for service is a pleasure. They are ALWAYS professional and friendly. Tony M is the service advisor who works with me. He explains the work required and the associated costs. He and ALWAYS professional and friendly. Tony M is the service advisor who works with me. He explains the work required and the associated costs. He and the entire service team are easy to work with and are kind and respectful. In addition, the waiting area is clean and comfortable, as are the restrooms. I appreciate the professional and organized manner in which you treat your customers. Thank you. More
by Seasouls123
Employees Worked With
The greeter and the one who checks us in. I think his name might Greg. He is a delight and always makes us feel like we are the most important person in the world. 5 stars for him, too., Tony Mattingly
December 08, 2021
My repairs were done quickly and reliably. I was so impressed with the video that mechanic sent to me recording all of the things he was working on. I trust Dustin Mazda with my car anytime! impressed with the video that mechanic sent to me recording all of the things he was working on. I trust Dustin Mazda with my car anytime! More
by 13pwnage37
Employees Worked With
Dylan Roberts
December 08, 2021
Tustin Mazda is the only dealership that didn’t push or pressure me. The entire staff was friendly, fun, and professional. My fiancé and I both walked out of there and said, “Wow, I’ve never had an experie pressure me. The entire staff was friendly, fun, and professional. My fiancé and I both walked out of there and said, “Wow, I’ve never had an experience like that before.” From start to finish, Jannell was incredible. I was interested in shopping online, but not quite ready to commit. Jannell reached out and followed up without being pushy. When the exact car I wanted wasn’t available, Jannell searched all week to find it. It was my first car purchase and she walked me through the entire process! She’s such a sweetheart and really made my experience unforgettable. More
by lsawyer
Employees Worked With
Ozzy Rios, Janell Keogh
December 07, 2021
They are very understanding of the wants and best interest of the buyer. They allowed my and my family a lot of room to make a decision and take in all options interest of the buyer. They allowed my and my family a lot of room to make a decision and take in all options More
by Umpsboy22
Employees Worked With
Victor Centeno, Larry Henderson
