Tustin Mazda

Jim was amazing! He was so helpful, friendly, and made buying a car enjoyable. He truly did everything he could to help me in the process all while actually making me feel like family. Seriously - he made buying a car enjoyable. He truly did everything he could to help me in the process all while actually making me feel like family. Seriously - he made me feel like more than just a sale, he walked me through pricing, differences between trims, and bent over backwards to get me the model I wanted (it was 2 hours away in rush hour traffic and he still got it for me the day of). I highly recommend Jim, he will really take care of you! More

Chance was a pleasure to work with when we my vehicle. He is very patient and understanding when discussing your needs. 10/10 great service is very patient and understanding when discussing your needs. 10/10 great service More

Damian was great & attentive to my needs! Very sweet gentleman. He was able to accommodate me with a rental while my car was being serviced. gentleman. He was able to accommodate me with a rental while my car was being serviced. More

Once again, a stress-free, honest, quality job done by the great folks at Tustin Mazda, with a special shout out to my service advisor, Damian Escobedo. I'm well familiar with the auto industry and share the great folks at Tustin Mazda, with a special shout out to my service advisor, Damian Escobedo. I'm well familiar with the auto industry and share many people's skepticism about dealership service departments, but NOT at Tustin Mazda. I've been taking every car I own (now my whole family drives Mazdas!) here for well over a decade. The work has always been top-notch. But what amazes me most is the ethics of John Patterson and his team. The services they suggest are appropriate, prices fair and the customer service is akin to luxury brands. Truly! I send everyone I know to Tustin Mazda for service and sales and Damian was a perfect example of the quality and care I now, too easily!, take as given at Tustin Mazda. Huge thanks and kudos to Damian for his help today - identifying my brake issue, getting me to and from the dealership with ease (so I could make a meeting!) - and explaining the whole process without the slightest hint of "hard sell." He got done what needed doing, well, fairly and made the whole experience amazingly easy. THANK YOU! More

Damian has gotten me out of Multiple binds including discounted cost and expedited service on repairing engine harness damage caused by rodents and more recently taking care of my account at the very en discounted cost and expedited service on repairing engine harness damage caused by rodents and more recently taking care of my account at the very end of the day when I wasn’t able to make it to the dealership before service department closure and needed to pay over the phone on a secured line and a complimentary Lyft. More

The sales and financial staff were so friendly and helpful! Larry was so patient showing me how to operate my new car. The staff has great respect in how the owner operates the business. helpful! Larry was so patient showing me how to operate my new car. The staff has great respect in how the owner operates the business. More