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Tustin Mazda
Tustin, CA
4,604 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,604 Reviews of Tustin Mazda
June 07, 2021
We were in the market for a new car with Mazda, we were having a horrible experience with other dealerships with tacked on dealer fees (500$ for a 3m sticker on the edge of your door??) So we were burned o having a horrible experience with other dealerships with tacked on dealer fees (500$ for a 3m sticker on the edge of your door??) So we were burned out on waiting so much time. We emailed OC mazda interested in a used car, we were contacted by Janelle, long story short we were amazed at the transparency of the process, no shady car dealers here that give car dealers a bad reputation,everything was easy,transparent and positive, is there a rating better than 5/5 stars? Honestly OC mazda is awesome as well as their salesperson Janelle, smart decision by the owner to ditch nonsense hidden fees, the price is the price. Would refer and come back in a heartbeat. -Landon Rodriguez More
by Hossbonaventure_ceo
Employees Worked With
Janell Keogh
June 07, 2021
My husband and I had an awesome experience with Janelle. Very nice saleswoman that's upfront and honest, and doesn't give you the runaround like most others at other dealerships. Highly recommend anyone loo Very nice saleswoman that's upfront and honest, and doesn't give you the runaround like most others at other dealerships. Highly recommend anyone looking for a Mazda to seal the deal with her! More
by Rachelandlandon
Employees Worked With
Janell Keogh
June 07, 2021
Thumbs up to our sales consultant Victor for being so accomodating and very helpful during our visit in Tustin Mazda. We finished the transaction like after 9pm already but he was still all smiles and ve accomodating and very helpful during our visit in Tustin Mazda. We finished the transaction like after 9pm already but he was still all smiles and very friendly. Overall we had a great experience in this dealership. We've been to 3 dealership already and Omar helped us find the right model and color that our daughter was looking for. We'll definitely recommend this dealership to our friends and family. More
by quierra_umali
Employees Worked With
Laura or Lori , Victor Centeno, Jeff Walker, Omar Jasso
June 07, 2021
Cool guys, really like the vibes they give off. Owner of dealership is very hands on and actually talks with each and every customer. Prices are what you see is what you get. No games are played here. dealership is very hands on and actually talks with each and every customer. Prices are what you see is what you get. No games are played here. More
by sfsaechao
Employees Worked With
Victor Centeno
June 07, 2021
Victor was great! I had a great experience and they went above and beyond to get me my beautiful new CX-30! Victor was very helpful and made sure I understood everything. He even helped a little bit with th above and beyond to get me my beautiful new CX-30! Victor was very helpful and made sure I understood everything. He even helped a little bit with the anxiety I was having getting my first new car. More
by Twyla
Employees Worked With
Victor Centeno
June 07, 2021
I recently purchase a new Mazda3 with the help of Janell Keogh. It was my first time trading in a car and buying a new one so I was a little unsure and anxious. Janell was very down to earth and made the pr Keogh. It was my first time trading in a car and buying a new one so I was a little unsure and anxious. Janell was very down to earth and made the process fairly painless. Everyone at the dealership was very nice and I got a car that I intend to keep for years. More
by perezlegal
Employees Worked With
Janell Keogh
June 06, 2021
Even though I had purchased several cars through Tustin Mazda over the years, times are a little tighter and I was considering a used Mazda3. Unfortunately, Tustin Mazda didn't have what I was initially l Mazda over the years, times are a little tighter and I was considering a used Mazda3. Unfortunately, Tustin Mazda didn't have what I was initially looking seeking. But I happened to find a used Mazda3 at another dealership. Jimmy at Tustin Mazda spend a bunch of time going over the specs of the other car and even suggested that I go ahead and purchase the other vehicle. 0 pressure whatsoever. However, when I started doing the math, I realized that a used Mazda3 with 106,000 miles for $11k didn't feel right. So I asked Jimmy to run some numbers. Ultimately, we ended up with a brand new 2021 Mazda3. Again, there was no pressure to transact with Tustin Mazda. But the deal seemed to make sense and Jimmy just gave me the space I needed to come around to my decision. The entire experience was efficient and easy. I remain ever so grateful to Jimmy as I purchased my 7th Mazda. More
by numbersandkeys
Employees Worked With
Jim Feinstein
June 05, 2021
Love the service at Tustin Mazda. Jeff was awesome when I bought the Mazda3 & Josh in service is a pleasure to work with. The support I get from the team makes me thankful I chose to shop here. bought the Mazda3 & Josh in service is a pleasure to work with. The support I get from the team makes me thankful I chose to shop here. More
by JoshuaF
Employees Worked With
Jeffrey Lesniak, Joshua Vasquez
June 03, 2021
Top of the line dealership. Excellent customer care from start to finish. Fantastic experience! Jim took such great care of us and made the often dreaded car buying experience so easy. Such a pro! start to finish. Fantastic experience! Jim took such great care of us and made the often dreaded car buying experience so easy. Such a pro! More
by jjsimental
Employees Worked With
Jim Feinstein
