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Tustin Mazda
Tustin, CA
4,603 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,603 Reviews of Tustin Mazda
April 02, 2021
Jim made the experience incredible. His attention to detail and desire to get me a vehicle I love made me want a Mazda over anything else that day. On top of that, Mazda surprised me with great product, detail and desire to get me a vehicle I love made me want a Mazda over anything else that day. On top of that, Mazda surprised me with great product, a clean and comfortable dealership, and a vehicle they seemed genuinely happy that I liked. Highly recommend this dealer and Jim Feinstein. More
by Erik Markstrom
Employees Worked With
Jim Feinstein
April 02, 2021
Janelle was the best help ever. She was patient with me, she got her steps in running back and forth for keys, she had a ton of knowledge on the CX5 and CX9’s.. I chose the CX5 and love it!! I’m back to t she got her steps in running back and forth for keys, she had a ton of knowledge on the CX5 and CX9’s.. I chose the CX5 and love it!! I’m back to the Mazda family where I belong!! Lori in finance, was the sweetest and made the process of signing papers super easy! I was pleased to feel no pressure and I felt they had my interest in mind. More
by Tpcbarb
Employees Worked With
Lori, Janell Keogh
April 02, 2021
Josh was great to deal with. He listened to our needs and he was very knowledgeable. There was never any pressure from his at any time during the process. In the past, we would never be able to use the word he was very knowledgeable. There was never any pressure from his at any time during the process. In the past, we would never be able to use the word honest when going through the car buying process but Josh was perfect throughout this process. Omar also helped us through the process of learning about our new Mazda. He was patient and thorough going through every feature of the car. Great experience! More
by tarastrut
Employees Worked With
Omar, Joshua Wheelan
April 02, 2021
From the minute I walked in the door, I felt comfortable and welcomed. The sales person, Kevin, was well-informed about the cars and incredibly helpful. He directed me to cars of interest and explained, i and welcomed. The sales person, Kevin, was well-informed about the cars and incredibly helpful. He directed me to cars of interest and explained, in detail, the features of each. His kindness and knowledge (and no pressure attitude) enticed me into returning. Mazda had more inventory and was able to get me the car I wanted. The owner of this dealership also works in his dealership in sales! It's clear he cares about his staff, the office space and his customers. Good job TUSTIN MAZDA, and Kevin, thanks for the patience and help! More
by CJ
Employees Worked With
Kevin Keogh
April 02, 2021
The customer service is top notch. I apprecythe on time delivery as well as the virtual inspection that engages the customer. Definitely satisfied customer. Thanks delivery as well as the virtual inspection that engages the customer. Definitely satisfied customer. Thanks More
by Erndabuet
Employees Worked With
Eric , Tony Mattingly
April 01, 2021
Dylan is always friendly, he goes above and beyond, to accommodate any concerns or and if any recommendations that my vehicle may need. Is always my pleasure to be help by someone so friendly and knowledg accommodate any concerns or and if any recommendations that my vehicle may need. Is always my pleasure to be help by someone so friendly and knowledgeable. More
by Silvino
Employees Worked With
Dylan Roberts
April 01, 2021
Great experience buying my very first car. Kevin went above & beyond to help me get the perfect car. If you do visit Tustin Mazda ask for Kevin he will answer all your questions and make sure you get the above & beyond to help me get the perfect car. If you do visit Tustin Mazda ask for Kevin he will answer all your questions and make sure you get the best deal 👍🏼 More
by Adilenebz87
Employees Worked With
Kevin Keogh
April 01, 2021
Charles was very helpful and knowledgeable, he was kind and understanding of my needs and budget to purchase the 2019 Mazda3. Excellent customer service. Thank you, Charles and understanding of my needs and budget to purchase the 2019 Mazda3. Excellent customer service. Thank you, Charles More
by Tustin Mazda
Employees Worked With
N/A, Jeff Walker, Charles Pelser
April 01, 2021
Dylan Roberts was awesome to work with. The team at Tustin Mazda provided great updates, including a video inspection of my car to showcase the service. This was the best dealership service experience Tustin Mazda provided great updates, including a video inspection of my car to showcase the service. This was the best dealership service experience I've had. More
by 1
Employees Worked With
Dylan Roberts
