Tustin Mazda

I cannot say enough good things about Dylan Roberts or Tustin Mazda! I love how I’m treated there by everyone I’m treated like I’m a Sister or a Daughter and given the best care! For me it is worth going Tustin Mazda! I love how I’m treated there by everyone I’m treated like I’m a Sister or a Daughter and given the best care! For me it is worth going back because of how they make me feel safe and cared for ! Dylan is such a gentleman and it’s so rare to see that nowadays that him alone would bring me coming back! Thank you Tustin Mazda and Dylan for making a CRAZY car situation easier to deal with because I don’t feel like I’m being possibly overpriced etc! FIVE STARS NOT ENOUGH! For either the dealership or Dylan that man deserves a raise ! More

Clearly explained the state of my car with helpful advice about when certain services will be needed in the future. I'm also appreciative that he gave me an accurate time estimate so that I could plan my day about when certain services will be needed in the future. I'm also appreciative that he gave me an accurate time estimate so that I could plan my day accordingly. More

Dylan and the team at Tustin Mazda are the best. They make everything so easy I wouldn't dream about bringing my car anywhere else. make everything so easy I wouldn't dream about bringing my car anywhere else. More

Dylan and the dealership service department went above and beyond in helping to get a defective slightly out-of-warranty item on my Mazda 6 replaced at minimal cost. Thank you for doing such a great job a and beyond in helping to get a defective slightly out-of-warranty item on my Mazda 6 replaced at minimal cost. Thank you for doing such a great job and appreciating your customers. More

Joshua was very helpful and friendly! He answered all of my questions and I got a beautiful car! I can rest assured knowing I did business with good people! my questions and I got a beautiful car! I can rest assured knowing I did business with good people! More

In May, 2020, my 22-year-old son needed a car after totaling his. A new college grad, I told him I'd help him out, financially, but wanted him to map out 4-5 entry-level cars to test drive on a Saturd totaling his. A new college grad, I told him I'd help him out, financially, but wanted him to map out 4-5 entry-level cars to test drive on a Saturday. We looked at the entry-level Toyota, Nissan, Honda and Subaru. Last on his list was Mazda. I hadn't given the brand consideration in the past, but this would be my son's car, so we went to Tustin Mazda. I was completely blown away by the value in the Mazda 3, compared to the other aforementioned cars in the same class. I was introduced to Jim Feinstein, Director of Fleet & Internet sales as I made it known this "wasn't my first rodeo" buying a car, and told him I wanted to see the Invoice, and we'd negotiate from there. Jim made this the easiest car-buying experience I've ever had. And I've purchased from Ford, VW, Subaru and more recently several Mercedes Benz' and an Audi. I was so impressed with the experience and quality of the product that when my car (an Audi Q5) was turned in, my first stop was Mazda. I emailed Jim to test drive the car a month prior to actually being in the market. This was a very smooth process. Jim was super informative, no-pressure, and stayed in front of me until my Audi was gone. When it was time to actually negotiate the sale, Jim's price was WAY better than any of the competitor's prices. He handled most of the paperwork online ahead of time. The "pick-up" process was easy, quick and painless. The finance person did their job of offering all the additional dealer bells and whistles but with no pressure. I love my new Mazda, and I'm thankful my son took me to the dealership last may, as frankly, I had never given Mazda any consideration in the past. By far, Mazda has the most sporty, powerful, high quality product in every class car they sell. It is as though they are successfully competing with luxury class cars. On both occasions (when I helped my son buy his car, and when I purchased mine), the owner of the dealership, John Patterson, came out to talk with us, and like Jim, made us feel like family. If you need a car, email Jim Feinstein at zoomzoom@ocmazda.com!!! More