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Tustin Mazda
Tustin, CA
4,617 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,617 Reviews of Tustin Mazda
March 05, 2021
I. Leased my 4th Mazda 3 from Tustin Mazda and Jim Feinstein has assisted me with each purchase. He has always given me excellent customer service and has kept in touch with me over the years. He does Feinstein has assisted me with each purchase. He has always given me excellent customer service and has kept in touch with me over the years. He does everything possible to meet your needs and educates you on all the features. I highly recommend Jim when purchasing a new car. More
by Susan Tully
Employees Worked With
Bob Garcia, Debbie in finance,John Patterson, Jim Feinstein
March 04, 2021
Thank you so much to the Mazda team for really going out there way and helping me choose the perfect car i appreciate all their help especially to Larry !! Thank you once again there way and helping me choose the perfect car i appreciate all their help especially to Larry !! Thank you once again More
by Fabiolahuerta12
Employees Worked With
Larry Henderson
March 04, 2021
Great deal and professional, personal service from Jim. Jim was totally easy to deal with and exact to his word. The car was delivered as requested. Jim. Jim was totally easy to deal with and exact to his word. The car was delivered as requested. More
by CS
Employees Worked With
Jim Feinstein
March 03, 2021
Fantastic dealership! When we bought our most recent car, we worked with Jeff and Larry. Both of them were easy to work with, respectful, and kind. We appreciated their honest, patient, and no-pressure appro we worked with Jeff and Larry. Both of them were easy to work with, respectful, and kind. We appreciated their honest, patient, and no-pressure approach to sales. Jeff was wonderful throughout the process. While we were shopping for our newest car, Jeff was kind, patient, and presented us with a variety of options that fit our needs. He did not try to push us into more features or options than we wanted. He spent a great deal of time with us as we contemplated a variety of options. When we were ready to buy, he kept us informed and was transparent throughout the process. We appreciate how he continues to follow up with us even after we purchased the car and checks in with us after each service appointment. How often does a salesperson follow up AFTER the purchase?!? Jeff does! He clearly is passionate about providing customers with comprehensive, high-quality service. Larry was easy to work with when we had decided on the car, happily took us on another test drive when we were making our final decision, and even found a color combination at another dealership he was willing to bring over to ensure we were happy with our choice. We would be happy to go back and work with Jeff, Larry, and the Tustin Mazda team! Damian, Mike, and the entire service department is also excellent. They have been helpful with any issue that we’ve had. This is our third Mazda, and we choose this dealership for all of our service needs because of their quality work and honesty. During the buying process, Lori was fantastic. We were kept so informed and never pressured. She was very honest and patient during the entire transaction. We can’t say enough good things about this dealership and Mazda in general. Jeff (the general manager) and John (the owner) were both incredibly accessible and helpful. They clearly take pride in providing the best service, value, and experience to their customers. This dealership has been nothing but honest and easy to work with. In the rare instance we had concerns or questions, we can easily contact anyone at the dealership and be treated with respect. I am confident we are not Tustin Mazda’s biggest or most important customer, but they certainly make us feel that way. We can’t say enough good things! More
by TCouch
Employees Worked With
John Patterson, Larry Henderson, Jeff Walker, Jeffrey Lesniak, Michael Torres, Damian Escobedo
March 03, 2021
Jeff was so helpful and knowledgeable, very good with all my questions, and had a thorough understanding of the vehicle I wanted. He put me at ease right away, and made sure I was comfortable with the ve all my questions, and had a thorough understanding of the vehicle I wanted. He put me at ease right away, and made sure I was comfortable with the vehicle's operation. More
by Janine Caraballo
Employees Worked With
Jeff Walker, Jeffrey Lesniak
March 03, 2021
Josh is the best! He even remembered me from an October visit over 4 months ago. He is so polite and such a pleasure to work with. The experience at Mazda has been nothing but wonderful! I especially love visit over 4 months ago. He is so polite and such a pleasure to work with. The experience at Mazda has been nothing but wonderful! I especially love how everyone is so nice and helpful. Thank you for making it easy and enjoyable! More
by Karen Doles
Employees Worked With
Joshua Vasquez
March 02, 2021
Yesterday I bought my 9th Mazda from this dealership and it still is a pleasure doing business with them. They have a huge inventory and I got a 2021 Mazda CX-5 in a gorgeous red color w/white leather inte it still is a pleasure doing business with them. They have a huge inventory and I got a 2021 Mazda CX-5 in a gorgeous red color w/white leather interior. They adhered to all of the covid safety rules while making it quite comfortable and fun shopping there. Larry is my all time fav salesman because he really goes to bat for the customer. He patiently explained all of the fabulous features of my car. Bravo to Larry and Tustin Mazda. More
by Sologirl1
Employees Worked With
Larry Henderson
March 01, 2021
Jeff was quick, responsive, understanding and really trust worthy. I would be happy to work with him again! This experience has made me a long time customer. trust worthy. I would be happy to work with him again! This experience has made me a long time customer. More
by DaniellaO
Employees Worked With
Jeffrey Lesniak
