Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tustin Mazda
Tustin, CA
4,603 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
4,603 Reviews of Tustin Mazda
February 27, 2021
Tony kept in constant contact with me. He provided detailed information and walked me through what the tech was doing. Other dealers can certainly learn something from Tony. This will be the only plac detailed information and walked me through what the tech was doing. Other dealers can certainly learn something from Tony. This will be the only place I bring my car for service. More
by Hugh Jassole
Employees Worked With
Tony Mattingly
February 27, 2021
This was my first time at Tustin Mazda and I will definitely be coming back! I had Josh as my service rep and he was great! I got a personalized video sent to me of my car being serviced and going ov definitely be coming back! I had Josh as my service rep and he was great! I got a personalized video sent to me of my car being serviced and going over the service details. Josh helped answer all of my questions and made the service appointment as quick and easy as possible. More
by sarah.delgado09
Employees Worked With
Joshua Vasquez
February 26, 2021
I had such a refreshing experience at Tustin Mazda thanks to Sammy, Debbie and Joshua V. The friendly owner himself even went around offering coffee and snacks and meeting customers while never mentioning th to Sammy, Debbie and Joshua V. The friendly owner himself even went around offering coffee and snacks and meeting customers while never mentioning that he was, in fact, the owner! That's such a humble style! Sammy in sales went above and beyond, patiently walking me through the myriad of tech features present in my new '21 CX9 AWD Carbon Edition. Tustin Mazda has earned my business for life, and I certainly wish I had purchased my '18 Mazda 3 here instead! More
by mdclol86
Employees Worked With
Saifur (Sammy) Rahman, Joshua Vasquez
February 26, 2021
Joshua helped me purchase a used vehicle from Tustin Mazda. He was super friendly, helpful and not at all pushy. He made me feel comfortable and confident with my purchase. Joshua is definitely an asset Mazda. He was super friendly, helpful and not at all pushy. He made me feel comfortable and confident with my purchase. Joshua is definitely an asset to Tustin Mazda and to the auto sales industry, in general. I’d be thrilled to work with him again in the future. More
by Heather D
Employees Worked With
Joshua Wheelan
February 25, 2021
I had a great experience again with Tustin Mazda and Javier. They were fast, professional, and went the extra mile to make sure i understood all my leasing options, my new car, and the total process. Th Javier. They were fast, professional, and went the extra mile to make sure i understood all my leasing options, my new car, and the total process. They made what can be a very stressful experience easy and enjoyable. More
by ddcrosser
Employees Worked With
Javier Carvente, Larry Henderson
February 24, 2021
Chance Asue isn’t a salesperson — he’s an EDUCATOR! I tried real hard to think of a question that would slow his roll. But no, he confidently explained the why’s and why nots in a non-condescending way. tried real hard to think of a question that would slow his roll. But no, he confidently explained the why’s and why nots in a non-condescending way. So we need 2 vehicles and we can now check off car#1 thanks to Chance! More
by Coleman
Employees Worked With
Debra (finance) and Debbie (reception), Chance Asue
February 23, 2021
Omar supported our effort to buy our third CX5. He went to bat for us negotiating with management the best pricing for our trade in and the best pricing on our new CX5, never pushy and always considerate a to bat for us negotiating with management the best pricing for our trade in and the best pricing on our new CX5, never pushy and always considerate and always accommodating to our busy schedules. We will definitely work with Omar on our next Mazda purchase. More
by CT
Employees Worked With
Omar Jasso
February 23, 2021
At first my go to was Dylan, found out he moved. Met Tony and the transition was seamless. Tony is a great communicator and very easy to work with. Thanks Tustin Mazda! and the transition was seamless. Tony is a great communicator and very easy to work with. Thanks Tustin Mazda! More
by Balkman
Employees Worked With
Tony Mattingly
February 21, 2021
I have now gotten two cars from Janell at Tustin Mazda, one Lease and one purchased. Janell is a great listener and really makes sure to provide a vehicle that will meet your needs and price. From the init one Lease and one purchased. Janell is a great listener and really makes sure to provide a vehicle that will meet your needs and price. From the initial inquiry, to setting up your vehicle before you drive it off the lot, Janell provides stellar service. Overall, my experiences have been fast, friendly, and efficient! More
by Erica Hebert
Employees Worked With
Janell Keogh
February 21, 2021
Instead of needing to buy a car, we needed to sell my daughters leased Mazda as she was promoted and got a company car. My initial contact was with Jim Feinstein who was very helpful, he then put me in daughters leased Mazda as she was promoted and got a company car. My initial contact was with Jim Feinstein who was very helpful, he then put me in contact with Jaques Mosby. They bought the car giving us full equity value. When we showed up at the dealership, all the paperwork was completed just waiting for our signature. The entire process at the dealership was 10-15 minutes, no haggling !Outstanding customer service by Jim and Jaques. More
by irwinf
Employees Worked With
Jaques Mosby, Jim Feinstein
