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Tustin Mazda
Tustin, CA
4,604 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,604 Reviews of Tustin Mazda
July 01, 2020
Great Experience with Janell Keough I work about 2 1/2 hours and live about 2 hours away from this dealership and Janell made buying a certified used car an easy, simple experience. The I work about 2 1/2 hours and live about 2 hours away from this dealership and Janell made buying a certified used car an easy, simple experience. They even paid for my Uber ride to pick up the car! Those small differences made it so much easier for me. Looking forward to my 2019 Certified Used CX-9. Buying online was a streamlined, convenient method to get a great vehicle. More
by lyleelliott
Employees Worked With
Janell Keogh
July 01, 2020
There is nothing better in the world than a person you can trust when it comes to buying a car. Jim is not only simply a nice person but he's very patient and not pushy. He LISTENS and delivers. What m can trust when it comes to buying a car. Jim is not only simply a nice person but he's very patient and not pushy. He LISTENS and delivers. What more could you want. He is the first person I call when we need a car. We now have two through Jim and once my son starts driving it will be on to three! More
by steveaverill8
Employees Worked With
Jim Feinstein
June 30, 2020
Great dealership this is my fifth Mazda. Victor Centeno the sales person was kind and considerate. The buying process was easy. And a side note why I return to Patterson Mazda. The customer service advi the sales person was kind and considerate. The buying process was easy. And a side note why I return to Patterson Mazda. The customer service advisor Tony Mattingly is great easy to work with and looks out for the customer. John Olesky More
by John O.
Employees Worked With
Tony Mattingly 5 Stars, Victor Centeno
June 29, 2020
Jim made my car experience quick and easy! I am so thrilled with my new car and know that I have a great customer service to always go back to at Tustin Mazda. thrilled with my new car and know that I have a great customer service to always go back to at Tustin Mazda. More
by hannahrogers93
Employees Worked With
Jim Feinstein
June 29, 2020
Yes, thank you and your team for an outstanding support effort during my vehicle purchase! Chance Asue assisted me in compiling on-line info (back and forth) while I searched for the right vehicle and f effort during my vehicle purchase! Chance Asue assisted me in compiling on-line info (back and forth) while I searched for the right vehicle and financial deal that worked for my needs. He coordinated my visits, conducted the test drives at the dealership, and was knowledgeable about the different models that I was evaluating. For me, he had the right amount of polite, knowledgeable, and respectful persistence (without being pushy). You should be aware that I shopped around a bit this time (multiple dealership’s… Honda, Ford, etc…). Test drove multiple vehicles… There were sales people (other dealerships), that didn’t seem to know much about their own vehicles and offers (had to check with others, or get back to me)… and still other sales people that were annoyingly pushy… “calling everyday” approach. What they didn’t realize was that they were actually eliminating themselves from my purchase due to their lack of efficient service. Your team did a great job! Thank you for the support! Best regards, Dave Brehmer More
by David B.
Employees Worked With
Chance Asue
June 29, 2020
Jeff Lesniak was an honest and easy salesperson to deal with. No haggling like other car dealer. I would recommend him to everyone. Thankyou jeff with. No haggling like other car dealer. I would recommend him to everyone. Thankyou jeff More
by Nathan Tr
Employees Worked With
Jeffrey Lesniak
June 29, 2020
Purchased a 2020 Mazda CX-5 During our search for a new car, my husband and I visited Tustin Mazda 3 times over a two week period (as well as multiple visits to other brands to c During our search for a new car, my husband and I visited Tustin Mazda 3 times over a two week period (as well as multiple visits to other brands to compare similar-style vehicles.) Each person with whom we spoke at Tustin Mazda, including Jim, Javier, and Chance in sales, and Debbie in Finance, were knowledgeable, helpful, personable, and exerted NO pressure. On our last visit, Chance demonstrated his comprehensive knowledge of the Mazda line and the competing models in the mid-sized SUV category, which resulted in our final choice, a Mazda CX-5. We feel certain that the high level of professionalism and expertise we experienced during the purchasing phase will extend to the service and maintenance divisions. Thank you, Chance and Tustin Mazda! We are very happy with our beautiful, new 2020 Mazda!! Kevin and Marlane Kelly More
by Kevin Kelly
Employees Worked With
Debbie (Finance), Jim Feinstein, Javier Carvente, Chance Asue
June 29, 2020
Josh was amazing from the beginning to end of my maintenance process. I needed a Lyft ride and he assisted me with that with no problem. He did frequent check-ins with me while I was waiting in the maintenance process. I needed a Lyft ride and he assisted me with that with no problem. He did frequent check-ins with me while I was waiting in the lobby and also provided me additional resources as needed. Larry was so helpful and entertaining throughout my entire stay at the dealership. He assisted me in purchasing my Mazda cx5 and made updates with me throughout the 2hours plus of my wait. More
by Nabaluyot
Employees Worked With
Larry Henderson, Joshua Vasquez
June 28, 2020
Our car buying experience was great! We shopped around and was really happy with Jeff at Tustin Mazda. He was so helpful, knowledgeable and kind. Plus, we didn’t feel pressured at all. Love our new CX-5 a and was really happy with Jeff at Tustin Mazda. He was so helpful, knowledgeable and kind. Plus, we didn’t feel pressured at all. Love our new CX-5 and would highly recommend Tustin Mazda and do yourself a favor and ask for Jeff! More
by Slmcfadden
Employees Worked With
Jeffrey Lesniak
