
Tustin Mazda
Tustin, CA
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4,609 Reviews of Tustin Mazda

This was by far one of the best car buying experiences I’ve ever had! Amazing customer service! Jeff goes above and beyond for you. I have been a huge fan of Mazda vehicles since 2018 and in the time of o I’ve ever had! Amazing customer service! Jeff goes above and beyond for you. I have been a huge fan of Mazda vehicles since 2018 and in the time of owning them, this dealership really knows how to treat their customers like family. The service department is always super attentive! Tony is my service homeboy! I am highly recommending anyone interested in purchasing a car to this place. More
Great Experience I enjoyed working with Jim to put together the deal on my 2020 Mazda CX-5 Grand Touring Reserve. I would recommend both Jim and Tustin Mazda! I enjoyed working with Jim to put together the deal on my 2020 Mazda CX-5 Grand Touring Reserve. I would recommend both Jim and Tustin Mazda! More

Larry was great and the service was great I’m very happy in the finance department was fantastic I had a very good experience and I would recommend Tustin Mazda to all my friends and family in the finance department was fantastic I had a very good experience and I would recommend Tustin Mazda to all my friends and family More

After getting some offers on my wife's 2012 Honda Civic we went to Tustin Mazda to see if they would match the offer. Victor was very helpful from the very beginning. My first car buying experience wasn't we went to Tustin Mazda to see if they would match the offer. Victor was very helpful from the very beginning. My first car buying experience wasn't the best so this time I had a Car Pro Priority Pass but felt so welcome and comfortable I completely forgot about it. Victor showed us all the trim models of the Mazda 3 and CX-5 and we test drove most of them until we found the perfect one for my wife. He never made us feel pressured or rushed to make a decision and he was very patient with us. They matched the offer on my wife's car and their initial offer on the CX-5 we picked was so good we didn't even need to haggle. After the deal was made Debbie in finance walked us through all the contract talk so we actually understood everything. She was very pleasant and actually made the entire process fun. We had such a great experience we went back to Victor 2 weeks later to pick out a Mazda 3 for myself. We even requested Debbie again. It felt great walking back in and feeling at home. From the General Manager to the President John everybody we met truly made our experience incredible. If anyone ever talks about how stressful and exhausting buying a new car is, it will be great to tell them not every dealership is like that and I'll send them over to our new friends at Tusin Mazda. More
Jim is a pro -- did not try to sell me, just answered my questions and let the vehicle speak for itself. Friendly, helpful, and a perfect gentleman. questions and let the vehicle speak for itself. Friendly, helpful, and a perfect gentleman. More

I LOVE OC MAZDA!! Kevin and the whole team provide the best customer service. I always felt informed about the process of my lease and how to get the best deal moving forward. Anytime I need to go in for best customer service. I always felt informed about the process of my lease and how to get the best deal moving forward. Anytime I need to go in for a service or maintenance, I know I will always be taken care of and receive 5-star service. More

I had a great experience from when I first went to look at my new car till when I purchased my car. Javier was friendly and easy going, I never felt hassled and he kept in touch every step of the way makin at my new car till when I purchased my car. Javier was friendly and easy going, I never felt hassled and he kept in touch every step of the way making sure all my questions and concerns were addressed. What made this experience the best one yet was Javiers friendliness and that he was so personable. I felt he wasn’t just after my business, but he was actually interested in making sure I was getting a good deal and that I was happy in the end. Eric Casillas was one of the managers who came over to say hi and he was great. He was friendly, very funny and straightforward with nothing up his sleeves (like he said). Debbie in finance was also great, helped me with all the paper work and got me out of there quickly. I love my new car and am very happy with my overall experience. If you are looking for a hassle free amazing experience, you must go see Javier at Tustin Mazda because you won’t be disappointed. More
CX-5 Prestige purchase/Jim Feinstein I contacted Jim Feinstein on Saturday by email. We worked out pricing via phone and my wife and I were able to take delivery on the following Tuesday I contacted Jim Feinstein on Saturday by email. We worked out pricing via phone and my wife and I were able to take delivery on the following Tuesday afternoon. He came in on his day off to ensure our delivery went smoothly. Our CX-5 was perfectly prepped. Jim was very patient in demonstrating all the new tech. I recommend Jim highly and will buy from him again. Everyone I met at the dealership was very polite and professional. I will return for service even though I live over an hour away. More
This was a very good car purchasing experience. Always I was treated with respect and patience. Each concern and question was answered clearly. The show room and premises are attractive, and comfortable. was treated with respect and patience. Each concern and question was answered clearly. The show room and premises are attractive, and comfortable. I will not hesitate to recommend Tustin Mazda and Larry Henderson to everyone! Thank you. More