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Tustin Mazda
Tustin, CA
4,619 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,619 Reviews of Tustin Mazda
October 27, 2019
11/10 Experience! I can't express how glad I am that I purchased my first car with the help of Omar at Tustin Mazda. The level of service was unmatched and made this a I can't express how glad I am that I purchased my first car with the help of Omar at Tustin Mazda. The level of service was unmatched and made this a stress-free and enjoyable experience. Omar was extremely knowledgeable about the CX-5 and always checked in to make sure I didn't have any unanswered questions as we went through this process. I reached out to him a couple weeks ago expressing my interest in the CX-5 and he was super responsive via e-mail and text; always got back to me about any questions I had but was never pushy about having me make any purchases I wasn't comfortable with. Also, thank you to Lori for walking me through all of the financial paperwork and making sure I understood everything that was presented to me. If you're ever considering to join the Mazda family, I encourage you to reach out to Omar at Tustin Mazda! He'll take care of you and truly make you feel like family. More
by Kimberly Pham
Employees Worked With
Omar Jasso
October 27, 2019
My first no hassle new car buying experience. Amazing! If you really want to know what you're signing up for when you're getting a Mazda, Jim Feinstein is the person you need to see. I've been on test driv If you really want to know what you're signing up for when you're getting a Mazda, Jim Feinstein is the person you need to see. I've been on test drives before where it was just a jump in and "how does it feel" approach. Jim is different. He took time to go over all the major highlights of the interior and exterior of the car before we hopped in for a ride. Then while riding he showed me how the infotainment system worked while also touching upon other things like how to work the heated and cooling seats, sport mode, self-adjusting headlights, pairing contacts from my cell phone and even such simple things as adding a favorite radio station. The drive path we went through also allowed me to test Mazda's famed road-hugging handling through an S-Curve along with getting to punch it on a couple of straightaways to see if a Turbo 4 Cylinder really matches up to a V6 (very darn close). If you're looking for a fun ride with the highest safety ratings, Mazda cars need to be on your consideration list. Pricing was straightforward which was much appreciated. I did my research beforehand, but still feel I lucked into an amazing deal which surprisingly only took about 10 minutes to agree too (and another 15 minutes to finish up the paperwork). I was told the model specs I wanted would be delivered in 5 days. Not even 2 days later I get a call saying my car is ready for pickup! After I finished up with the finance manager and was handed the keys, Jim greeted me again and still wouldn't let me go. He sat in the car with me for another 30 minutes to make sure I had everything down. Inside, outside, the insides of the insides. The only thing he didn't do was pull out the spare and show me how to put it on. All this was done after the dealership already reached closing time. Wow! If you are looking for or curious about getting a Mazda, Jim Feinstein is who you should get in touch with to start your journey. More
by Howie
Employees Worked With
Jim Feinstein, Chance Asue
October 26, 2019
Outstanding Customer Service AWESOME Customer Service at every department! Victor was very thorough with the explanation of the car features. Jeff put together a deal that fitted AWESOME Customer Service at every department! Victor was very thorough with the explanation of the car features. Jeff put together a deal that fitted my budget with the upgrades I wanted. Finance helped me with the insurances I need to cover my car for unexpected expenses. Jimmy was very courteous. Thank you for all the help🤗 More
by happy_maryg
Employees Worked With
Saifur (Sammy) Rahman, Jim Feinstein, Victor Centeno, Jeff Walker
October 26, 2019
Great first time new car buying experience! Sammy was a huge help in my first new car buying experience! He really tried to get the best deal for me and work with my budget. He answered all my q Sammy was a huge help in my first new car buying experience! He really tried to get the best deal for me and work with my budget. He answered all my questions (and trust me, I had a lot). Really glad to make my first new car a Mazda, especially from OC Mazda! More
by ktran
Employees Worked With
Saifur (Sammy) Rahman
October 24, 2019
10/10 Beautiful dealership and amazing people. This experience went as well as it could have so I highly recommend checking this place out if you're looking Beautiful dealership and amazing people. This experience went as well as it could have so I highly recommend checking this place out if you're looking for a Mazda. More
by hodor
Employees Worked With
Omar Jasso
October 24, 2019
Amazing Service! Janell was incredible. So helpful at every step of the process. She wasn't just selling me a car; she was making sure I ended up in the perfect car fo Janell was incredible. So helpful at every step of the process. She wasn't just selling me a car; she was making sure I ended up in the perfect car for my needs. More
by Rick Sims
Employees Worked With
Janell Keogh
October 22, 2019
Another great buying experience. Chance was professional, friendly and forthright. After shopping around we came here last and got the best deal! I highly recommend him and the dealer Chance was professional, friendly and forthright. After shopping around we came here last and got the best deal! I highly recommend him and the dealership. More
by Mazda Fan
Employees Worked With
Chance Asue
October 21, 2019
Great Experience Wonderful experience working with Larry I’m purchasing my new Mazda CX-5. He was friendly, patient, and didn’t rush, push, or pressure me. So happy wi Wonderful experience working with Larry I’m purchasing my new Mazda CX-5. He was friendly, patient, and didn’t rush, push, or pressure me. So happy with my new car :) More
by ncgillespie
Employees Worked With
Larry Henderson
October 21, 2019
Thank You, Tustin Mazda! Kevin and his associates went above and beyond to get me into a new CX-5. Kevin was extremely friendly, knowledgeable and never made me feel pressured Kevin and his associates went above and beyond to get me into a new CX-5. Kevin was extremely friendly, knowledgeable and never made me feel pressured to make a decision. I’m so happy with my new car and can’t thank the Tustin Mazda team enough! More
by Cam
Employees Worked With
Kevin Keogh
October 20, 2019
Great experience Really worked with us to get the car we wanted! Very friendly service, and worked efficiently. AND we were treated to lunch! Overall great car buying Really worked with us to get the car we wanted! Very friendly service, and worked efficiently. AND we were treated to lunch! Overall great car buying experience! More
by Courtney_skye
Employees Worked With
Saifur (Sammy) Rahman, Larry Henderson
