Tustin Mazda

Sweet 16 Easiest used car buying experience ever for me. The car was ready to look at when I got there after inquiring on the phone if it was still available. Easiest used car buying experience ever for me. The car was ready to look at when I got there after inquiring on the phone if it was still available. Quick test drive and completed the sale in a very timely manner. Janelle also helped me surprise my daughter with a text message trick. More

Great Experience Sammy was extremely helpful, which meant a lot considering this was my first car purchase! He gave me all the info I asked for, and really did his bes Sammy was extremely helpful, which meant a lot considering this was my first car purchase! He gave me all the info I asked for, and really did his best to get me the deal I wanted. Very honest and straightforward guy as well. I would definitely recommend him to anyone looking to get a new Mazda! More

Tustin Mazda Janell was a pleasure to work with - very accommodating and friendly. Got a good deal! Will recommend this dealership to my friends or family looking Janell was a pleasure to work with - very accommodating and friendly. Got a good deal! Will recommend this dealership to my friends or family looking for a Mazda. More

Tustin Mazda Costco Program Purchase I was shopping for a car for my daughter. I hate the car shopping experience so I wanted to make sure that this next go around was as hassle free as I was shopping for a car for my daughter. I hate the car shopping experience so I wanted to make sure that this next go around was as hassle free as possible. My daughter was interested in a Mazda 3 so I got pre-approved at my credit union and participated in the Costco auto buying program. Chance Asue was the salesperson and he was very pleasant with me and my daughter, especially during the test drive. He did not pressure us at all and gave us all of the time we needed to decide. He clearly explained the Costco program and presented to me what I thought was a fair price. Unlike my last experience which took 7 hours, the purchase took only 2 and a half hours with most importantly, without the hassle and games. Coincidently, my son purchased a car at this dealership last year with a positive experience. I do recommend this dealership if you are in the market for a Mazda or other used vehicles. More

Best Mazda Dealer In The OC Great experience here at OC Mazda. From the time we inquired about the car to the time we got the keys to the car Janell went above and beyond to help Great experience here at OC Mazda. From the time we inquired about the car to the time we got the keys to the car Janell went above and beyond to help us get into the CX-5 that we wanted. Although we ran into some issues with the lease we were still able to find a way to get it done. Janell provided exceptional, professional, honest and friendly service. She made us feel as ease and never made anything seem pushy. Everyone at the dealership was genuinely nice and all seemed like they loved to work there. The dealership was even dog friendly. So our dog got to be a part of the buying process too :) Overall we couldn't have been more happy about the outcome. Thanks for all the hard work Janell! Will definitely be recommending you to all our family and friends. More

Great Car Buying Experience with the Family We really enjoyed our recent experience at Tustin Mazda with our salesman Josh. He was extremely helpful throughout the process as my wife and I searc We really enjoyed our recent experience at Tustin Mazda with our salesman Josh. He was extremely helpful throughout the process as my wife and I searched for the right vehicle. The kids center and complimentary popcorn at Tustin Mazda was also a huge stress relief, providing our 3 and 5 year olds entertainment and allowing my wife and I to focus on buying a car. We really appreciate the awesome customer service by Josh and the Tustin Mazda team, including Debbie in financing. Josh even played games with our girls as they got restless while we were finishing up the paperwork. We look forward to coming back when we need our next vehicle. Thank you. More

Quite the Upgrade Omar was helpful in the test drives and helped me find the right car for me. When I came in Omar spent a few hours driving different cars even going t Omar was helpful in the test drives and helped me find the right car for me. When I came in Omar spent a few hours driving different cars even going to another dealer so I could try one of theirs out too. In the end we drove the mazda3 and it was a perfect fit! They even took my '99 Crown Victoria as a trade in. Helpful, friendly and not overly pushy like some dealers. More

Exceptional If you're looking for exceptional customer service and great deals this is definitely the place. I just bought my 2016 Prius from Janell Keogh. I subm If you're looking for exceptional customer service and great deals this is definitely the place. I just bought my 2016 Prius from Janell Keogh. I submitted my inquiry Sunday evening and she got me approved and in my car the next day. She is so attentive and ever so helpful. The entire staff is welcoming and warm. I will definitely be making any future car buying at Tustin Mazda! Thank you so very much, Janell! More

Great and personal customer service This was my first non-pressure experience at a car dealership. I felt very comfortable- overall had a great experience. Shaun was super friendly and e This was my first non-pressure experience at a car dealership. I felt very comfortable- overall had a great experience. Shaun was super friendly and engaging - he’s the bomb, More

Javier Cervante is informative and takes his time with you! Javier is VERY patient. Came 2 months ago with my family and test drove a couple cars. I wanted to see the differences between the 2018 and 2017 CX-5 Javier is VERY patient. Came 2 months ago with my family and test drove a couple cars. I wanted to see the differences between the 2018 and 2017 CX-5 and he would move them around so I can compare them side by side. I went to other Mazda dealerships and nobody treated myself and my family with the respect and patience like he did. I came back 2 months later ready to purchase on a day he was not in. His coworkers agreed with me that I stay loyal and come back 2 days later to purchase with him (I thought that was cool of them vs jumping on his lead). I came back with my family & purchased because of the time he put in w/ us. Very kind & informative team! More