Tustin Mazda

Friendly staff Everyone that I encountered at this dealership was friendly and helpful. Even down to the last details of paperwork. It was a pretty smooth experien Everyone that I encountered at this dealership was friendly and helpful. Even down to the last details of paperwork. It was a pretty smooth experience. More

Shaun McCray is the man! My boyfriend Marcus Perez bought his car with Shaun 10 years ago and we called him and he took care of me too!! It was so fun to make him that happy a My boyfriend Marcus Perez bought his car with Shaun 10 years ago and we called him and he took care of me too!! It was so fun to make him that happy about a returning customer and he really made me feel at home and comfortable buying a used car. This experience is one I will remember and will definitely recommend Shaun to any friends and family who need a new car. Thank you for everything Shaun!!! More

Best car buying experience ever! From the moment I talked to John on the phone until the keys to my new CX-9 were placed in my hand, I felt incredibly welcome and important. My sales From the moment I talked to John on the phone until the keys to my new CX-9 were placed in my hand, I felt incredibly welcome and important. My sales rep, Chance Asue, was extremely helpful, patient, understanding, and answered all of my questions. Most of my deal was done over the phone since I live far from the dealership. Chance made that experience extremely pleasant and easy. He was very responsive, informative, and knowledgeable. He also showed me all the cool gadgets in my car, set them up for me, and showed me how to use them. They made turning in my lease a breeze as well. So thankful I was referred to Tustin Mazda. Thank you John, Jim, Chance, and Lori for being so wonderful to work with. I will definitely be back. More

Amazing People Victor did such a great job helping me today. When I thought I wasn’t able to get a car he went above and beyond to help me. The owner John Patterson Victor did such a great job helping me today. When I thought I wasn’t able to get a car he went above and beyond to help me. The owner John Patterson was great as well and he did everything in his power to help me get a car! These people were great and it was the best customer service I have ever got. Thank you Tustin Mazda! More

Had a great time. Jimmy is the absolute best. We worked a deal via email and I was in and out of the dealership in an hour and a half. He is so good at making you fee Jimmy is the absolute best. We worked a deal via email and I was in and out of the dealership in an hour and a half. He is so good at making you feel like a long time friend. He's a stand up guy and really won't try to pull any last minute changes on you. Just and overall great experience with Jimmy and Tustin Mazda once again. You have earned a customer for life! More

Car sale Victor was extremely helpful! He was pleasant, and easy to talk to. I would recommend him if you want a easy going, and relaxed salesman. He helped Victor was extremely helpful! He was pleasant, and easy to talk to. I would recommend him if you want a easy going, and relaxed salesman. He helped get me the car for the right price that fit into my budget! More

Javier was the reason The makeshift nature of the deal shift at the moment can take a little getting used to. But that's just me since i had to visit 2 times. There is a lo The makeshift nature of the deal shift at the moment can take a little getting used to. But that's just me since i had to visit 2 times. There is a lounge out back and i suggest you highly use that while you wait around. But other than that, Javier took great care of me. While we had other offers, i think it was the helpful nature of Javier that had me coming back. People are usually chill here and will work out a deal suitable to you. I"m happy with the car we leased and look forward to returning again. More

Love Tustin Mazda and Jim! We have been coming to Tustin Mazda for a little over 10 years and have purchased 3 cars from Jim. Each experience has been great and this last time w We have been coming to Tustin Mazda for a little over 10 years and have purchased 3 cars from Jim. Each experience has been great and this last time was no exception. Jim made the process easy and seamless and practically had us in and out with a brand new car. After the deal, he took his time with us and explained every bell and whistle and even set up my blue tooth and made sure I was comfortable using every feature. Obviously we prefer Mazdas as they are superior to most other cars in asthetics and reliability but we keep coming back to Tustin Mazda because of Jim and the rest of the team!! They have stellar customer service and and they always exceed our expectations. Thanks Jim for making us feel like family, we love our new Mazda!!! More

Wonderful Experience with Robert Nelson We all know how hard it is to go to a car dealership and come out happy! But for the first time it was not the case for me and this was because of Rob We all know how hard it is to go to a car dealership and come out happy! But for the first time it was not the case for me and this was because of Robert. I previously leased a Mazda 3 from this dealership and I can tell you it wasn't the best experience, however this time I had an amazing experience! Robert contacted me 2 months before the end of my lease and he offered me a promotion for the 2018 Mazda 3. I told him that I just want to weigh my options and see if leasing another Mazda is the best choice for me! When we met, I told him all about the factors that I had in mind for a new car and that I am restricted on the budget. He patiently listened , took all of my info and he said he will do his best to get me to the price point that I want! And HE DID! Without any hussle, he came back with the exact numbers that I had in mind for the new 2018 Mazda 3 Touring! With him, it was fast, easy and fun ( something that never happens when buying a car). I came out of this call dealership a happy customer. Thank you Robert for making this process easy! More