Tustin Mazda

Pays to work with Good People I ended up purchasing two cars from Tustin Mazda. First of all, I want to say the place was very busy. I was expecting to be put aside, and not take I ended up purchasing two cars from Tustin Mazda. First of all, I want to say the place was very busy. I was expecting to be put aside, and not taken care of. Boy, was I wrong! I met Robert Nelson, my salesman. He took care of me like family. Treated me with respect, and listened to everything I had to say. I originally went in for one car and walked out with two. The other was a surprise for my daughter and he helped make it special for her. The planning and thoughtfulness that he displayed were awesome. An experience like no other. Robert is a fantastic employee. He is very customer oriented and accommodating. I was thankful I had the chance to work with him. Plus! During the busy weekend, there was a person who was supporting the staff. Getting people BBQ, from the grill, water, help with a salesperson. Anything anyone wanted he was there to help. His name was John Patterson. The owner of the dealership. What a classy guy. Now I know why this dealership was busy. With John Patterson and Robert Nelson there, it shows why they run a top-notch car dealership! I thank you both for your help, kindness, and support!! More

New Mazda 3 I had been thinking of giving my 2010 Mazda 3 to my grandson and getting a new 2018 with all the new safety features. I went in to look and Joshua he I had been thinking of giving my 2010 Mazda 3 to my grandson and getting a new 2018 with all the new safety features. I went in to look and Joshua helped me, answered all my questions, and I ended up with my new red 2018 Mazda 3, which I love. Was a great, fun experience. More

You cannot beat them. I’m not the type of guy to get on and write reviews... BUT, I was asked, so I wanted to air my honest opinions about this car dealer. Btw - They a I’m not the type of guy to get on and write reviews... BUT, I was asked, so I wanted to air my honest opinions about this car dealer. Btw - They are not all the same. Short Story - Just a phenominal experience everytime. Long Story - Hey...you kept reading! I work with a sales guy by the name of Shaun McCray. He’s sold me three vehicles so far. I’ve been more than satisfied each time. I actually brought up the fact last time I was in to pickup our new CX9...”ya know, you’re the first person I’ve EVER bought more than one car from." If your serious about buying a Mazda and want to skip the typical car dealer bs. Go to Tustin Mazda and see Shaun. Sincerely, Robert Saar IPR Fitness, Inc. Irvine, CA USA Cell 714-308-9704 United States Marine Corps More

I had the best experience with "Shaun McCray" for my Mazda6. It was a blast the whole time I was at Tustin Mazda, working with Shaun. He made the process so easy and went above and beyond. I definitely would go It was a blast the whole time I was at Tustin Mazda, working with Shaun. He made the process so easy and went above and beyond. I definitely would go back to him for my next car. Thanks More

Great experience!! Mazda was not my first choice, but after I visited Tustin Mazda and meet this two wonderful dealer, my family and I changed to big fan of Mazda. Larr Mazda was not my first choice, but after I visited Tustin Mazda and meet this two wonderful dealer, my family and I changed to big fan of Mazda. Larry and Robert really know what to make you happy. Thank you!! More

The best car buying experience! If you are going to Tustin Mazda you must seek out Jimmy Feinstein. He is the most helpful, honest, and knowledgeable car salesperson I have ever met. If you are going to Tustin Mazda you must seek out Jimmy Feinstein. He is the most helpful, honest, and knowledgeable car salesperson I have ever met. I recently purchased a 2018 Mazda CX-5. It was my first car buying experience and Jimmy made it an easy and fun experience. He worked with me to make a deal that i was comfortable with. Jimmy was able to get me the new 2018 with the upgraded package, everything I wanted and more all within my budget! Thank you Jimmy!!! I will never work with anyone else or go to any other Mazda dealership. Thank you for helping me to get my dream car. More

Why I love Tustin Mazda! I love Tustin Mazda! Here is why I won’t buy my next car or get my car serviced any place else! In the spring of 2014 I bought a 2015 CX-5 and I love Tustin Mazda! Here is why I won’t buy my next car or get my car serviced any place else! In the spring of 2014 I bought a 2015 CX-5 and had a really nice buying experience with Shaun McCray. He asked the right questions, listened carefully and found exactly what I needed with no hassle, no pressure and no problems. The last time I bought a car, the sales person focused on the next customer(s) walking in and ignored me. Not Shaun. He was attentive and made sure everything went smoothly and I left happy. He has to be the best listener of anyone I have ever met. Then in fall of 2014, I saw a gorgeous white 2012 Mazda Miata with a retractable top. I sent Shaun a picture text message asking him to let me know if he finds one. I had no idea how rare these are. Nine months later, Shaun contacted me saying he had found it! I of course went in to look at the Miata and it was pristine -- low miles and in beautiful shape. From start to finish, Shaun McCray made the entire buying process very pleasant for both my CX-5 and Miata. He is why I won’t ever buy a car from any other dealership. The service department is wonderful too. Getting an appointment easy and I know the work will be done properly, quickly and with the right parts. El and Tony are especially helpful in keeping my cars in shape and I will not have to get the work redone later. And, I cannot forget Greg, the "Ambassador" of the service department. He's always there to greet me, gets my car taken care of and arranges for me to get a LYFT home if need be. When Debby the receptionist answers my call, it is like talking to your favorite friend. She's cheerful and friendly. Another plus -- Their coffee is better than my Nespresso machine so I don't mind waiting for my car to be serviced. Kathy M., a repeat customer. More

Amazing Deal Execution Jim Helped me to get my new Mazda3. He helped overcame my trade in car title issue that was stuck in "transfer process" by the DMV. Even though Carmax Jim Helped me to get my new Mazda3. He helped overcame my trade in car title issue that was stuck in "transfer process" by the DMV. Even though Carmax had a higher trade in value Jim also was able to get my low price that i had in mind as if he matched the Carmax trade in value himself.. Over all Jim was excellent. I was in and out the same evening with a brand new car. More

Really friendly, wonderful dealer Victor is the best salesmen much recommended to go to him when looking to get a Mazda. Really satisfied with Mazda I got and how Much I got it for. Victor is the best salesmen much recommended to go to him when looking to get a Mazda. Really satisfied with Mazda I got and how Much I got it for. More

Wow just very pleased with the service Best dealer, very friendly, and helpful workers. Victor Centeno helped me on the purchase of Mazda CX-9 can’t be any happier with my car Best dealer, very friendly, and helpful workers. Victor Centeno helped me on the purchase of Mazda CX-9 can’t be any happier with my car More