Tustin Mazda

The best car buying experience! If you are going to Tustin Mazda you must seek out Jimmy Feinstein. He is the most helpful, honest, and knowledgeable car salesperson I have ever met. If you are going to Tustin Mazda you must seek out Jimmy Feinstein. He is the most helpful, honest, and knowledgeable car salesperson I have ever met. I recently purchased a 2018 Mazda CX-5. It was my first car buying experience and Jimmy made it an easy and fun experience. He worked with me to make a deal that i was comfortable with. Jimmy was able to get me the new 2018 with the upgraded package, everything I wanted and more all within my budget! Thank you Jimmy!!! I will never work with anyone else or go to any other Mazda dealership. Thank you for helping me to get my dream car. More

Why I love Tustin Mazda! I love Tustin Mazda! Here is why I won’t buy my next car or get my car serviced any place else! In the spring of 2014 I bought a 2015 CX-5 and I love Tustin Mazda! Here is why I won’t buy my next car or get my car serviced any place else! In the spring of 2014 I bought a 2015 CX-5 and had a really nice buying experience with Shaun McCray. He asked the right questions, listened carefully and found exactly what I needed with no hassle, no pressure and no problems. The last time I bought a car, the sales person focused on the next customer(s) walking in and ignored me. Not Shaun. He was attentive and made sure everything went smoothly and I left happy. He has to be the best listener of anyone I have ever met. Then in fall of 2014, I saw a gorgeous white 2012 Mazda Miata with a retractable top. I sent Shaun a picture text message asking him to let me know if he finds one. I had no idea how rare these are. Nine months later, Shaun contacted me saying he had found it! I of course went in to look at the Miata and it was pristine -- low miles and in beautiful shape. From start to finish, Shaun McCray made the entire buying process very pleasant for both my CX-5 and Miata. He is why I won’t ever buy a car from any other dealership. The service department is wonderful too. Getting an appointment easy and I know the work will be done properly, quickly and with the right parts. El and Tony are especially helpful in keeping my cars in shape and I will not have to get the work redone later. And, I cannot forget Greg, the "Ambassador" of the service department. He's always there to greet me, gets my car taken care of and arranges for me to get a LYFT home if need be. When Debby the receptionist answers my call, it is like talking to your favorite friend. She's cheerful and friendly. Another plus -- Their coffee is better than my Nespresso machine so I don't mind waiting for my car to be serviced. Kathy M., a repeat customer. More

Amazing Deal Execution Jim Helped me to get my new Mazda3. He helped overcame my trade in car title issue that was stuck in "transfer process" by the DMV. Even though Carmax Jim Helped me to get my new Mazda3. He helped overcame my trade in car title issue that was stuck in "transfer process" by the DMV. Even though Carmax had a higher trade in value Jim also was able to get my low price that i had in mind as if he matched the Carmax trade in value himself.. Over all Jim was excellent. I was in and out the same evening with a brand new car. More

Best customer service Javier helped me and my family out to find the car I wanted. He was considerate and friendily. Javier was flexible in hearing our concerns and request Javier helped me and my family out to find the car I wanted. He was considerate and friendily. Javier was flexible in hearing our concerns and requests for the price of the car. Thanks to him the process was quick and favorable for all. Thank you, Javier and Mazda!!!!! We will most definitely be back to find a car for my brother. More

Really friendly, wonderful dealer Victor is the best salesmen much recommended to go to him when looking to get a Mazda. Really satisfied with Mazda I got and how Much I got it for. Victor is the best salesmen much recommended to go to him when looking to get a Mazda. Really satisfied with Mazda I got and how Much I got it for. More

Wow just very pleased with the service Best dealer, very friendly, and helpful workers. Victor Centeno helped me on the purchase of Mazda CX-9 can’t be any happier with my car Best dealer, very friendly, and helpful workers. Victor Centeno helped me on the purchase of Mazda CX-9 can’t be any happier with my car More

Astonished with the quality of service Tustin Mazda is the best Mazda dealer ship to go buy a Mazda very much recommend when you are looking for a Mazda also look for victor centeno he will Tustin Mazda is the best Mazda dealer ship to go buy a Mazda very much recommend when you are looking for a Mazda also look for victor centeno he will make the process easy for you. He is also a cool guy More

Honest, Respectful, and Upfront I had the pleasure of buying my certified used 2017 Mazda 3 from Jim. I had been in contact with Jim and another member of his internet team, Omar, to I had the pleasure of buying my certified used 2017 Mazda 3 from Jim. I had been in contact with Jim and another member of his internet team, Omar, to get information about the car and the price. I appreciated how honest, respectful and upfront they were with me throughout the process. He knew I would be driving far to come into the dealership and made sure not to over-promise on anything or lead me on; he was straight up with me on what he could and could not do. After speaking with other dealers and getting the run around with non-answers and very little to no assistance I appreciated Jim's quick responses and honesty. This was the ultimate reason why I decided to drive down to Tustin from Woodland Hills and purchase my car. Even through the purchase process, financing, paperwork, etc, both Jim and Omar made sure I was comfortable and taken care of while I waited for everything to be completed. My entire experience was excellent. Thank you, Jim! More

Wonderful Experience We just purchased a 2018 CX5 for our daughter and had a great experience for the whole process. The whole staff was professional, friendly, helpful, & We just purchased a 2018 CX5 for our daughter and had a great experience for the whole process. The whole staff was professional, friendly, helpful, & responsive. Joshua is an exceptionally accountable salesperson. He is very courteous, super responsive to your email, texts, and phone calls. He is also good at keeping you posted with pending status or questions. He follows through with his commitment. Mazda Tustin should recognize Josh with his contribution & commitment as an extremely valuable employee. I would strongly recommend everyone to look for Josh when you visit Mazda Tustin for a car purchase. More

Best Experience Ever! I HIGHLY recommend Robert! He is an amazing gentleman who knows his product. I have never met someone who is so educated, compassionate, and understan I HIGHLY recommend Robert! He is an amazing gentleman who knows his product. I have never met someone who is so educated, compassionate, and understanding. I had gone to another Mazda dealership and my experience was so horrible that I didn’t even want to look at another Mazda. My dad convinced me to give it one last shot, and luckily we found Robert and he just turned around my experience. He educated me on everything Mazda had to offer! He was very reassuring that he had the right Mazda for me, and he was so patient with me the whole time! I walked away with the perfect car and am so thrilled! I have never had such an amazing experience at a dealership before! I recommend Robert at Tustin Mazda to all my friends and family. More