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Tustin Mazda
Tustin, CA
4,608 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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4,608 Reviews of Tustin Mazda
December 09, 2017
Attentive and professional Any time I drive out of a dealership happy deserves high praise. Javier Carvente helped from the very beginning to the very end. Extremely patient, ki Any time I drive out of a dealership happy deserves high praise. Javier Carvente helped from the very beginning to the very end. Extremely patient, kind, and attentive to make sure we were more than happy. Not loud or pushy in the slightest, but very professional, knowledgeable, and funny! I would definitely recommend Javier at Tustin Mazda. A unintimidating process and a very pleasant experience overall. More
by Daniel Lee
Employees Worked With
Javier Carvente
December 03, 2017
Professional and curtious! Best buying experience in my 45 years of life! Thanks to Larry Henderson from Tustin Mazda, I drove off the lot in my new CX-5 red Mazda. He was not Best buying experience in my 45 years of life! Thanks to Larry Henderson from Tustin Mazda, I drove off the lot in my new CX-5 red Mazda. He was not pushy at all and answered all my questions with professionalism. Larry even introduced me to the owner who was also friendly and nice. If you’re looking for a new car, go see Larry at Tustin Mazda. You won’t be disappointed. More
by Ms Ali
Employees Worked With
Larry Henderson
December 03, 2017
Good experience Larry has a lot of experience, no pressure, very honest. Much better Mazda dealership than others. Overall good experience. I came back to this dealer Larry has a lot of experience, no pressure, very honest. Much better Mazda dealership than others. Overall good experience. I came back to this dealer just because of Larry. More
by George
Employees Worked With
Larry Henderson
November 29, 2017
Great Service and great financing! I visited in search of a Mazda 3 to fit my needs, and Victor Centeno helped me find a car throughout the hour or so. I looked a quite a few Mazda 3 se I visited in search of a Mazda 3 to fit my needs, and Victor Centeno helped me find a car throughout the hour or so. I looked a quite a few Mazda 3 series before finding a great deal on a car they had just got the day before! I went in, and being in quite young, financing a car at the age of 19 I needed some help. The financing was handled by Eric Casillas and the owner himself, John Patterson. John Patterson himself called Chase to arrange financing because initially they didn’t really want to lone almost 20k to a 19 year old, which I think is quite understandable. In the end we ended up with a great rate on the car and financing. Huge shoutout to these guys, their dealership is superb and their service in unbeatable. I would 100% trust these guys with my purchase and covering my repairs for the next 7year/100,000 miles. More
by Alexpm
Employees Worked With
Eric Casillas, John Patterson (owner), Victor Centeno
November 28, 2017
Informative & Friendly Robert Nelson was great at explaining everything about the cars before taking them on a test drive. Very friendly and no pressure throughout the proce Robert Nelson was great at explaining everything about the cars before taking them on a test drive. Very friendly and no pressure throughout the process. More
by JB
Employees Worked With
Robert Nelson
November 28, 2017
Friendly and professional service They made my day special, took time to show me the cars I could be interested in, were able to negotiate the price down to fit my budget so I could ge They made my day special, took time to show me the cars I could be interested in, were able to negotiate the price down to fit my budget so I could get the car i wanted. More
by Olga M.
Employees Worked With
Robert Nelson
November 28, 2017
The best car buying experience I was shopping for a new car after my car was totaled and I decided to take a look at some Mazda's. I test drove a Mazda 6 i Grand Touring with Robert I was shopping for a new car after my car was totaled and I decided to take a look at some Mazda's. I test drove a Mazda 6 i Grand Touring with Robert and he was so awesome. He didn't push himself on me, he stayed honest and upfront the entire time. I didn't walk away with my car that 1st day but Robert kept in touch and kept me updated with new inventory over the course of a couple of weeks while I figured out my finances. I literally visited the dealership like 4 times and every time was as pleasant as the 1st. Every time I came if it wasn't Robert, it was Jimmy, if it wasn't JImmy it was the owner but every person I came in contact at OC Tustin Mazda was very kind and honest and was willing to go that extra mile to find me exactly what I wanted, needless to say I bought a Mazda 6 Touring from that dealership and I am so glad that I had the opportunity to do business at the establishment. I would suggest anyone in the area shopping for a Mazda do not waste your time shopping anywhere else, go to OC Tustin Mazda I promise you will not regret it. More
by LatPat1
Employees Worked With
The owner, Jim Feinstein, Robert Nelson
November 20, 2017
Stand up Dealership Sammy worked hard to make the deal I needed happen! The day after the sale there was a issue with a whining sound coming from the rear end. Jefferson Sammy worked hard to make the deal I needed happen! The day after the sale there was a issue with a whining sound coming from the rear end. Jefferson confirmed the sound and had a full warranty replacement of the rear differential complete in 3 days. Very satisfied with all involved! More
by jjKraus
Employees Worked With
Jefferson Norona, Saifur (Sammy) Rahman
November 18, 2017
Happy and Grateful Just leased my second car with Jim Feinstein; I am very, very happy with the deal he was able to get for me, and the customer service was over the top Just leased my second car with Jim Feinstein; I am very, very happy with the deal he was able to get for me, and the customer service was over the top! If you are considering purchasing a Mazda, you must see Jim, he will work with you. More
by Suki
Employees Worked With
Jim Feinstein
November 18, 2017
Happy and satisfied What a wonderful experience I I had at Tustin Mazda! I was able to the get the exact model/trim I wanted and at the same time received outstanding cu What a wonderful experience I I had at Tustin Mazda! I was able to the get the exact model/trim I wanted and at the same time received outstanding customer service from this dealership. Special thanks to Chance Asue, the Internet and Fleet manager at Tustin Mazda. He is the man you should meet if you are shopping for a Mazda! More
by KPYL
Employees Worked With
Chance Asue
