Tustin Mazda

Wonderful experience. Made buying a car an enjoyable process. Jim Feinstein was wonderful from the moment I called him till he handed me the keys. Doing the paperwork with Lori was wonderful. I would process. Jim Feinstein was wonderful from the moment I called him till he handed me the keys. Doing the paperwork with Lori was wonderful. I would recommend this dealer to anyone who wanted a great car and (I got a Mazda2) a really wonderful experience. Everyone at Tustin Mazda made me feel comfortable and I didn't have that awful stressed feeling you get with most dealers. They did exactly what they said they would do with no hidden costs or last minute higher payments are needed. I was not even sure I could get a car with my credit rating yet they made it work and didn't even make that an issue. Cannot praise this dealer enough. Just go and get a car from them, you'll see. More

John and his team have been nothing but courteous to me and my family. So courteous in fact that we came back and purchased three cars in one weekend. At Tustin Mazda, we are treated like family. I am a and my family. So courteous in fact that we came back and purchased three cars in one weekend. At Tustin Mazda, we are treated like family. I am always greeted on a first name basis and I never have to remind any of the sales or service members what my car is. John and his team go above and beyond customer service. And for that, I am eternally a member of the Tustin Mazda Family. Sincerely, Jill Lux More

Having had a bad experience with a past dealership, I was skeptical when I decided to contact Tustin Mazda. I set up my appointment and everyone was so friendly on the phone, when I went to my appointment th skeptical when I decided to contact Tustin Mazda. I set up my appointment and everyone was so friendly on the phone, when I went to my appointment they made me feel very welcome. Ozzy and Jim and Lori were very friendly! This dealership even helped get me a lower rate than my credit union was offering. I just had a great experience and left with an ear to ear smile, I HIGHLY recommend this place! More

Jeff Lesniak was a pleasure to work with from the moment we walked onto the Mazda lot. He showed us the details of the first SUV we were interested in and let us take it out for an extensive test drive. He we walked onto the Mazda lot. He showed us the details of the first SUV we were interested in and let us take it out for an extensive test drive. He showed patience when we mentioned we were undecided and still looking and never put any pressure on us. His patence was the primary reason we returned several weeks later to look at a completely difference model. Once again, he showed us all the features of the car and took us for a test drive. He promptly e-mailed the quote as we requested and made the negotiation process almost painless. We are very happy with out new Masda6 and will recommend Jeff and Tustin Mazda to friends and family. More

We found Tustin Mazda and Jim Feinstein through the Costco car program. After reading good reviews about this dealership, I was extremely happy with the way we were treated the minute we walked in Costco car program. After reading good reviews about this dealership, I was extremely happy with the way we were treated the minute we walked in the door. Jim Feinstein was extremely friendly, knowledgeable and treated us like family. He answered all of our questions and spoke in detail about the Mazda 3's features. We went for a test drive and felt extremely comfortable with Jim as we discussed our car needs. There was no pressure from Jim, he was very patient and left us alone to talk when we returned from the test drive. My husband and I decided to purchase the car that day and the process could not have been better. Jim worked to get the features we wanted in the color I preferred and walked us through everything. I have already recommend Tustin Mazda and Jim Feinstein to my coworkers and neighbors. More

This was the best auto sales experience I have had. As soon as I went into the dealership I could feel my anxiety level go up! Even when I had been corresponding with the Jim and Ozzy via email. They soo soon as I went into the dealership I could feel my anxiety level go up! Even when I had been corresponding with the Jim and Ozzy via email. They soon made me feel more comfortable very quickly. In the beginning, Jim and Ozzy responded quickly when I asked for a quote on email (almost immediately as a matter of fact) and gave me all the specifics I requested including the net price of the car I was interested in. In person they were more than helpful. Everything went very smoothly, everyone was very friendly, and I did not feel "pressured" at all. I would definitely buy another car from Tustin Mazda (definitely via email) and would recommend this dealership to my friends and family. More

From the very first minute we stepped on to the lot we were greeted with friendly helpful people. We were shown all the cars we wanted to see and were treated very well. Our salesperson, Vinnie was a grea were greeted with friendly helpful people. We were shown all the cars we wanted to see and were treated very well. Our salesperson, Vinnie was a great help and answered all of our questions with no pressure. We kept going back and forth between a couple of vehicles but she was always patient and gracious with us. We are very pleased with the service we received. And we are also very satisfied with the price of our vehicle and the quality of it. It is a beautiful car and are so happy with it. Thank you to Vinnie and all the staff we worked with! More

I received an offer to sell back my 2010 Mazda3 at $1000 over blue book ++ other incentives ie. 0% interest, customer loyalty. I was a bit sceptical but I knew that I was interested in a slight upgrade. My over blue book ++ other incentives ie. 0% interest, customer loyalty. I was a bit sceptical but I knew that I was interested in a slight upgrade. My Mazda3 was a great deal and vehicle but thought I would check the remaining Mazda6's available. Since, I have noticed Mazda sets the agressive incentive standards in the industry and other brands follow their lead. I have never enjoyed the process of a new car purchase before. Jeff did a great job of letting me lead the process and he filled in the blanks as needed. It was a pleasure working with Jeff to get the deal that I needed. The smoothest and quickest transition imanginable. I am enjoying my new ride even more than my previous Mazda. Great work Mazda, I look forward to our next partnership. Yes, that is what it feels like a partnership. Kudos to the service department, in specific Mick makes you feel welcome and somebody you can trust. The shuttle driver is another asset to your entire team. Take care of them Patterson. More

For the 1st time my husband and I have decided to go for a brand new car instead of a used one. Jeff Lesniak, our sales representative was great to deal with. He was friendly but professional, which made ou a brand new car instead of a used one. Jeff Lesniak, our sales representative was great to deal with. He was friendly but professional, which made our experience at Tustin Mazda very pleasurable. Would go there again. More

After searching for a car from various dealerships in and around the Orange County and Los Angeles areas, I came to Tustin Mazda. The service was amazing. The employees went above and beyond to help me fin around the Orange County and Los Angeles areas, I came to Tustin Mazda. The service was amazing. The employees went above and beyond to help me find the car that I was looking for, at a price that fit my needs. I was very pleased with my purchase, and would recommend this dealership to both my family and friends. More