Tustin Toyota

Traded in my old F-150 Truck six months ago. Tustin Toyota never completely paid off my trade in, now I am stuck with the bill and is going to collections....no one returns my calls or responds to my e Toyota never completely paid off my trade in, now I am stuck with the bill and is going to collections....no one returns my calls or responds to my emails in this place. I will never do business again in this dealership. Worst experience ever. Tried contacting the GM of the dealership to address the issue, I was told he is never there and he never talks to customers directly. Ford finance is now threatening to take me to collections and ruin my credit due to the lack of follow up from Tustin Toyota staff. More

Horrible, told $5k markup as walk-in, didn't realize I bought same truck quoted for $3k over online. They wouldn't correct mistake. Why_2_markup_prices? bought same truck quoted for $3k over online. They wouldn't correct mistake. Why_2_markup_prices? More

Loren Rogers had been my Service Writer and source of all things Toyota for more than ten years and as long as he is with Tustin Toyota I will be his customer. He treats me patiently and professionally. Pa things Toyota for more than ten years and as long as he is with Tustin Toyota I will be his customer. He treats me patiently and professionally. Patricia is always super helpful with shuttle service, which I cannot do without. Thank you so much Loren, Patricia and all Tustin Toyota's shuttle drivers!! More

I bought my vehicle in 2012. I have another dealership closer to me but I always bring my vehicle to Tustin Toyota because it is the best for service. I have never had an issue with the service or the sta closer to me but I always bring my vehicle to Tustin Toyota because it is the best for service. I have never had an issue with the service or the staff. My last service representative was Cesar and when I requested the speediest service possible he delivered. My vehicle was done much earlier than the estimate. Very happy with this dealership! More

Great Service - Jesus was attentive to the problem I was having with the vehicle. Organized a loaner car without me requesting it. Jesus will be my go to moving forward. having with the vehicle. Organized a loaner car without me requesting it. Jesus will be my go to moving forward. More

We've been to other dealerships' service centers in the area for our other cars and Tustin Toyota has the best service and staff, and we've had several help us. They don't pressure too much, nearly all of area for our other cars and Tustin Toyota has the best service and staff, and we've had several help us. They don't pressure too much, nearly all of the staff are polite and they have far better facilities and services that others. Out of the multiple dealerships where we service our cars, I enjoy coming here the most. More

Been to many dealerships and met many salespeople, none like Cody. I've had the pleasure of making multiple lease purchases and sending referrals over to Tustin Toyota over the years, and have been happy t like Cody. I've had the pleasure of making multiple lease purchases and sending referrals over to Tustin Toyota over the years, and have been happy to do so. More

Jesus has been taking care of our cars for years, he explains the items thoroughly so I always feel comfortable with the services performed. I’ve been to other dealerships that just rush through the pa explains the items thoroughly so I always feel comfortable with the services performed. I’ve been to other dealerships that just rush through the paperwork. More

Best customer service I highly recomended. Number one dealership with service they go above to welcome you and meet your needs. Thank you Cruz Alex dealership with service they go above to welcome you and meet your needs. Thank you Cruz Alex More

Just turned in my 2019 Toyota Tacoma and got a 2021 Toyota Tacoma. Everyone that helped me was awesome and made it so easy. Thanks Tarek, Mark Gittin, and Edwin for all your help. I highly recommend y Toyota Tacoma. Everyone that helped me was awesome and made it so easy. Thanks Tarek, Mark Gittin, and Edwin for all your help. I highly recommend you see these people. More