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Tustin Toyota

Tustin, CA

4.8
387 Reviews

36 Auto Center Drive

Tustin, CA

92782

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Showing 387 reviews

August 27, 2020

Kevin was helpful and kind to my son with his first “big” maintenance bill on his 4 runner. The process was quick and efficient. Thanks! More

by April
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 28, 2020 -

Tustin Toyota responded

Hi April, Kevin is awesome and it's great to hear that he was able to get you in and out as soon as possible! Thanks for stopping by and we can't wait to see you again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315

August 24, 2020

easy experience to deal with. Had a deal lined up with Cody with a few emails back and forth, stopped by the dealership to sign some paperwork and pick up the truck. Much better experience than my time a More

by bpbarker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Carter
Aug 24, 2020 -

Tustin Toyota responded

It’s great to know that Cody and our staff was able to give you the car-buying experience you were looking for! Enjoy your new ride and we hope to see you again! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315

August 15, 2020

Quick and professional Worked with Cody Carter on a lease deal for a new Tacoma, fastest dealer experience I have ever had. Paperwork and out the door in under half an hour, More

by ryman542
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Carter
Aug 18, 2020 -

Tustin Toyota responded

We're pleased that Cody took such good care of you and made your experience so quick and painless! It's moments like these that make us so proud. We hope that your new Tacoma brings you happiness for years to come. If you need anything else down the road, please don't hesitate to call. Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315

August 08, 2020

Good service when I needed it. Loren Rogers is a good service person and the mechanic was good also. The only thing I dont like is having to come up with twenty f More

by Nancy99n
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loren Rogers
Aug 10, 2020 -

Tustin Toyota responded

We strive to provide our customers with an experience they can't receive anywhere else and we're so proud that Loren provided just that to you. We look forward to serving you again soon! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315

July 28, 2020

Excellent Had negotiated with the general manager over text message and was prepared to go in the next day and make the purchase. Every dealer I had dealt with More

by 4 Runner Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob, Tony, Marion and Nathan.
Jul 29, 2020 -

Tustin Toyota responded

It's wonderful to hear that Bob and our team provided you with an outstanding experience and went the extra mile to make sure you got into the vehicle you deserve. We hope you're enjoying your new 4Runner and thank you for choosing Tustin Toyota! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315

July 17, 2020

Just purchased a car for my son & had a pleasant experience. From initial contact with Andrew Freeman in sales to Otto Jiménez in finance. They made the process simple & stress free. Not the typical More

by Maritza H.
Recommend Dealer
Yes
Employees Worked With
Andrew Freeman, Otto Jimenez
Jul 20, 2020 -

Tustin Toyota responded

Hi Maritza, We are ecstatic to hear that Andrew and Otto went the extra mile to make sure you had a smooth car-buying experience! We hope your son is loving is new car and we hope to see you both soon! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315

July 09, 2020

Loren did a great job in service. I showed up late with a broken tire lug bolt and needing tires bad. The team did a great job getting me in and out. They provided a no charge rental s More

by brianfitzpatrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loren Rogers, Mabel Stuntz
Jul 10, 2020 -

Tustin Toyota responded

We are glad to hear that we were able to get you in and back out on the road as soon as possible! Please do not hesitate to let us know if there is anything we can help you with down the road! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315

July 08, 2020

Loren Rocks I've been taking my Tacoma to Tustin for almost a decade, and all I can say is these guys rock. They always communicate what my expectations should be More

by Christian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loren Rogers
Jul 09, 2020 -

Tustin Toyota responded

It's a team effort here every day, as we strive to provide our customers with the best service possible. We would like to sincerely thank you for your loyalty and encourage you to stop by or give us, or Loren a call with any questions that may arise. Take care! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315

July 04, 2020

Great Service Easy to schedule an appointment! I like early and they usually have 7am available. Once you arrive they have someone check you in, then your service More

by stamptress1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Loren
Jul 06, 2020 -

Tustin Toyota responded

Providing 5-star service is our top priority, which is why we're happy to see you received just that with Loren. We're so thankful that you took the time to reach out to us, and we really cannot wait to see you soon! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315

June 12, 2020

Same-day appointment for a recall repair I was able to schedule a recall repair for a few hours after I called the service department at Tustin Toyota. I was running late so I called back and More

by Barbara in Irvine, CA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar (phone representative); Loren Rogers
Jun 15, 2020 -

Tustin Toyota responded

Hi Barbara, We are pleased to know that you were impressed with our service and facility! We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Thank you! Regards, Mabel Stuntz Customer Relations Manager mabel@tustintoyota.com (714) 439-3315

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