
Tustin Toyota
Tustin, CA
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Great service, best service advisor Jorge This review is overdue, I don't really write reviews for anything, really. However, i think it is about time to contribute to the community and to sho This review is overdue, I don't really write reviews for anything, really. However, i think it is about time to contribute to the community and to show appreciation and gratitude to my long time Advisor Jorge Mendoza. I have been with Jorge for many years, i lost count of it, probably around 6-7 years. He is the most genuine, trustworthy, kind and knowledgable person I have ever worked with( I did worked with other advisors prior before Jorge). My father now is taking his Lexus to him as well and found Jorge excellent and honest (my dad worked for Toyota headquarter for over 35 years so he knows his stuff). I love Tustin Toyota, and I really love Jorge, i hope he never leaves CUZ i will be leaving with him. More
Had my car Serviced at Tustin Toyota, Tom Higgins as usual made the process as easy as it could be. I will keep taking my car to him and recommend others to do so as well. usual made the process as easy as it could be. I will keep taking my car to him and recommend others to do so as well. More
Great deal for my 2020 Tundra Crew Max 4X4 Great deal! Cody was great, no hassle and would definitely look for him for my next Toyota! I got a great lease for a 2020 Tundra SR5 Crew Max, enjoy Great deal! Cody was great, no hassle and would definitely look for him for my next Toyota! I got a great lease for a 2020 Tundra SR5 Crew Max, enjoying my truck now! More
Great service, great selection, no hassle, great experience! Tustin Toyota had a great selection of vehicles to choose from that we did not experience at other dealerships. experience! Tustin Toyota had a great selection of vehicles to choose from that we did not experience at other dealerships. More
First Class Care & Service The team at Tustin Toyota continue to provide First Class service in this challenging time. They kept my vehicle a little longer than might have been The team at Tustin Toyota continue to provide First Class service in this challenging time. They kept my vehicle a little longer than might have been needed if they were fully staffed; however, they most generously provided me with a complimentary rental vehicle so that I was never without transportation. The onsite rental office made it an easy, one stop process to rent and return. I have to admit that I never minded waiting for my vehicle in their amazing customer lounge area: Subway, free coffee, WiFi -- what's not to like! I really appreciate the way they kept me informed. They did a periodic maintenance while it was in the shop that saved me having to make another trip a few weeks later. Why go anywhere else? They're the best! More
Tustin Toyota is the only dealership I’ll have service my Toyota vehicle. They not only have a great reputation with the Toyota customer base, they’re also recommended by independent auto service profession Toyota vehicle. They not only have a great reputation with the Toyota customer base, they’re also recommended by independent auto service professionals in the greater Orange County, CA region. Like Kiana during my first service experience with Tustin Toyota, Shahram demonstrated the same, consistent professional, positive and personable customer service experience. Mind you both visits occurred because of the positive experience I incurred while speaking with Miriam when setting the appointments. Bobby Ramirez runs an exemplary service department. I don’t have to travel to Tustin Toyota. There are 3 other dealerships closer to me. I go to Tustin Toyota out of choice. More
Easy Peasy Cody sets a new standard of customer experience even in this time of everything being shut down. Easy to work with! Super easy! Amazing price and Cody sets a new standard of customer experience even in this time of everything being shut down. Easy to work with! Super easy! Amazing price and ultra respectful of my time. More
Excellent service and communication. always able to schedule service when needed. Friendly staff takes care of any issues and offers suggestions for future visits. Would highly recommend. schedule service when needed. Friendly staff takes care of any issues and offers suggestions for future visits. Would highly recommend. More
I find this dealership to be exceptional from buying the car to servicing it. The staff are friendly and helpful. The ambiance of the waiting area is very nice. car to servicing it. The staff are friendly and helpful. The ambiance of the waiting area is very nice. More
Excellent Toyota Service Center We have two Toyotas in our family and service both cars at Tustin Toyota. The service reps are efficient and know what they are talking about. Tom d We have two Toyotas in our family and service both cars at Tustin Toyota. The service reps are efficient and know what they are talking about. Tom did a good job for me yesterday when I dropped off my Prius. The dealership is clean and the coffee machines are well stocked and tidy. There were even doughnuts when I got there in the morning -- too bad I'm off sugar this week. Great place! More