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Tustin Toyota

Tustin, CA

4.8
384 Reviews

36 Auto Center Drive

Tustin, CA

92782

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Showing 384 reviews

May 13, 2011

I highly recommend Tustin Toyota. I have had my 2003 Toyota Highlander serviced there for many years. My service advisor Javier Bernal always gives my vehicle his personal time and attention and ultimat More

by N. Segura
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Bernal
Jan 24, 2012 -

Tustin Toyota responded

Thank you for the review. Tustin Toyota aims to provide the customer with excellent service and I am happy Javier has provided that for you. We are glad you purchased another Toyota and we hope you will continue to use us for your parts and service needs.

Jan 24, 2012 -

Tustin Toyota responded

Thank you for the review. Tustin Toyota aims to provide the customer with excellent service and I am happy Javier has provided that for you. We are glad you purchased another Toyota and we hope you will continue to use us for your parts and service needs.

May 04, 2011

This is for service department only. Attention Toyota This is for service department only. Attention Toyota owners. TUSTIN TOYOTA WILL LIE TO GET YOUR MONEY! Just last week, I caught them lying to me abo More

by qkrqkrqkr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny, Roy
March 14, 2011

The initial guy, Mike, that showed us the car was great. He quickly ascertained what we needed and were looking for. He had a great car for us, a Camry with low miles. We came in looking, as we had been w More

by gmulak
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Mike M
March 07, 2011

WARNING: THIS PLACE CHEATED ME IN SEVERAL WAYS! My hybrid car was towed there because it would not start. CHEAT #1: After a diagnosis (which I wonder if they ever did), they called and told me it needs a new More

by TUSTINTOYOTASUCKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roy, service manager. Dan, service.
January 30, 2011

We started our search for a 2011 or 2010 Scion TC in Orange County where we live. We visited Tustin Toyota. The sales manager, Ricardo and sales person Sandra were very friendly, not pushy, and most More

by kkeen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo and Sandra
March 04, 2010

I called to either make an appointment to bring in my vehicle because I felt a little sticking on the accelarator. I was on hold for more than 15 minutes because their Service Department picked up. Whe More

by UpsetToyotaofTustincust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan in Service Department
July 30, 2009

I stopped by this dealer yesterday with my 1995 GMC van with 212,000 miles.  I have been in the market for a new vehicle for a while and I was thinking about donating this vehicle to charity for the tax wr More

by Jakemaster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike momeyz
July 28, 2009

I called up Tustin Toyota's internet department to avoid the price haggling that comes with buying a car. I want to buy a 2009 Toyota Camry Hyrbid and offered a price which April Conner accepted. I told her More

by betasigman
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Jose Hidalgo, April Conner
July 16, 2009

I bought a used car in 2007. Originally, it was $12,000, but the finance dept. (some guy by the last name F. Moyameh? called me after a week and told me my car loan was not approved. He lied to me, found me More

by edith dimo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Finance Department
February 03, 2009

They do the numbers switcharoo, they agree on numbers on a new car then switch the rates on you once you go into sign the paperwork. (buyer beware) shaddy dealership. When you try to get in touch so you can More

by raylucci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
moin and sale manager
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