Tustin Toyota

VERY Pleased with my service. I have owned Toyotas most of my life and have always been able to assist myself with routine checkups. Now that my age has got the best of me I have had to take in my car for of my life and have always been able to assist myself with routine checkups. Now that my age has got the best of me I have had to take in my car for service. I own a fairly new Toyota Camry. I am not one to haggle or complain so I figured the first visit would be the make it or break it. David Romero is one of the best service advisers I have ever came in contact with. Right off the bat I knew he was a sincere gentleman, very professional. Not once did I have to bring up my knowledge on cars due to his honesty. I didnt feel pressured or even "tricked" into the service he advised. I came in for a standard oil change and left with a nice tune-up making my car drive like new. I know I will be visiting Tustin Toyota in the near future. More

Had a wonderful experience with the service department at Toyota of Tustin . Javier was awesome! I will be back to have my car service again. Thank you Toyota of Tustin . Javier was awesome! I will be back to have my car service again. Thank you More

EVERYONE AT THIS DEALERSHIP IS SO FRIENDLY AND HELPFUL. IT IS THE BEST DEALERSHIP I'VE EVER BEEN TO. MIKE FREEMAN IS AWESOME. THE BEST IT IS THE BEST DEALERSHIP I'VE EVER BEEN TO. MIKE FREEMAN IS AWESOME. THE BEST More

My husband will not go anywhere else to have his car serviced. He drives 60,000 miles a year and swears by his Toyota truck. This is mostly due to the upkeep and attention to detail that has been prov serviced. He drives 60,000 miles a year and swears by his Toyota truck. This is mostly due to the upkeep and attention to detail that has been provided by service manager Mike Freeman. He is prompt and thorough and we are never left guessing as far as cost. This is a valuable find! More

I have serviced my Prius at Tustin Toyota for the past two years and have always recieved exceptional service from Mike Freeman. working in the field in sales its crucial that my vehicle stay in top condi two years and have always recieved exceptional service from Mike Freeman. working in the field in sales its crucial that my vehicle stay in top condition. Mike has always made sure that. Even at times when i pop in Mike has always accomodated me and getting my vehcile in and out with minimal waiting time. I appreciate the accomodations of the customer lounge area to setup and work from. having access to Wifi is helpful, the rest of the staff have been courteous and kind from concierge to cashier. I have recommended Tustin Toyota to several people in my line of work. Thank You for the great service. More

I came into Tustin Toyota to have my car serviced because there are few aftermarket places that will work on my Toyota Venza. In my past experiences with other dealer shops, I have always had the feeling th there are few aftermarket places that will work on my Toyota Venza. In my past experiences with other dealer shops, I have always had the feeling that my business was not appreciated, as well as being over-charged for items completed. However, the Service Manager (Javier Bernal) that worked with me has changed my perception of dealer service repairs. He was courteous, respectful, and seemed to really appreciate my business. He actually broke down the services that were completed and explained to me why they should be completed. Based on his actions, I would gladly return to their service shop to have my vehicle repaired/maintained at any time. Sean Willis More

I have taken our Toyota's and now our Lexas to Tustin Toyota for the last 5 years, I usually take them in for normal maintance, I deal with Javier Bernal in the service department, he is always very frie Toyota for the last 5 years, I usually take them in for normal maintance, I deal with Javier Bernal in the service department, he is always very friendly and honest and doesn't pressure us for anything that we don't need. The car is usually worked on in a reasonable time and is ready when he says it will be. I would recommend this dealer to anyone that needs service to their Toyota or Lexas. Ask for Javier, he won't steer you wrong More

A friend brought me to your dealership as I am thinking of moving back to the Southern California area again. I wanted to find a Toyota dealership that I could trust as I do mine now. I believe I have fou of moving back to the Southern California area again. I wanted to find a Toyota dealership that I could trust as I do mine now. I believe I have found the place. After talking with your Service Manager, Javier Bernal, I feel comfortable I have taken care of one thing I will need when I return. A great place to take my car when needed. He was courteous, considerate and full of knowledge regarding my Rav4 and it's servicing needs and the Toyota plan that comes with it. I feel confident to bring my car there for service and any future purchasing needs. Thank you. One big thing off my list of things to do when I get back. More

When I drove up to the service department with a list of things I needed help with on my new Camry, I was expecting the normal dealer attitude. That is far far far from what I got. I first went looking fo things I needed help with on my new Camry, I was expecting the normal dealer attitude. That is far far far from what I got. I first went looking for the service manager, thinking that if I start at the top, things will always be good. The service manger is Roy and he was very accommodating. I had some issues with setting up my Bluetooth on my phone and he helped me connect it right away. I told him that I used to have a Honda and that the service I was use to getting will be hard to top. What shocked me was the way he responded. He said that I was very lucky by choosing Tustin Toyota and that they will make me say the opposite about Honda! I still had some other things that I needed looking at and Roy introduced me to Chad. What can I say...Chad is by far the most informed service advisor I have ever dealt with. He calls me when he says he will and tells me exactly what is going on with no sugar coating. I am so happy that I purchased a Toyota and that I live in Tustin and that Tustin Toyota is my dealer!! I will not go anywhere else. More

Customer service was great! Very satisfied with the work. I have been a customer for over 7 years. It has always been a great experience. work. I have been a customer for over 7 years. It has always been a great experience. More