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Tustin Toyota
Tustin, CA
386 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 386 reviews
October 15, 2023
My service advisor Jorge Mendoza never fails to meet and exceed my expectations when it comes to servicing my vehicle. Makes it convenient for me to schedule an appointment and goes over everything with me exceed my expectations when it comes to servicing my vehicle. Makes it convenient for me to schedule an appointment and goes over everything with me prior to any work being approved and or performed.He’s one of 3 reasons (other employees) why I continue to do business with Tustin Toyota. Thank you Jorge Mendoza!!! More
by Christian
Employees Worked With
Jorge,Mendoza
September 12, 2023
I purchased a new vehicle recently. Rory Nelson was so helpful and made the whole experience easy and stress free. The finance department was great too. Recommend Tustin Toyota. Rory Nelson was so helpful and made the whole experience easy and stress free. The finance department was great too. Recommend Tustin Toyota. More
by Bonnie R
Employees Worked With
Rory Nelson
September 04, 2023
Where do I begin… I am a single mom, I made sure I got out of my current car loan prior to getting a new car because I didn’t want the upside down problem. I went into Tustin Toyota and was painted an ama out of my current car loan prior to getting a new car because I didn’t want the upside down problem. I went into Tustin Toyota and was painted an amazing picture on their Fuel cell car. I was told how there were multiple stations being built and I’d have 3-6 in my city, I was told the gas card would last me the full 3 years, I was told that the value of the car would only go up because it’s the car of tomorrow. What I wasn’t told was that the stations would go down constantly, that I would spend hours/days trying to get fuel, that I wouldn’t be able to work some days due to not being able to get fuel, that the fuel would go from $13 to $36 and it would cost $130 for 230 miles, I wasn’t told that the fuel pumps wouldn’t give you full fills and after waiting in line for an hour your only get 40-60 miles from the fuel you just put in. Toyota LIED! They LIED to all of us to sell these cars! Now after 16 months I go back into Tustin Toyota to be told the car I haven’t even had for a year in a half that I paid $22k for is now worth $6,000! And Toyota has no suggestion on how to help! They need to stand behind these cars! The salesmen don’t even want to sell them anymore because they know they ate screwing people over! Shame on you Toyota! BUY US OUT OF THESE NIGHTMARES! I don’t even care if I get my money I’ve put into it back! Just get me out of my loan! More
by DArtukovich
Employees Worked With
A liar
July 11, 2023
The best Toyota dealership in Orange County. Eric Paulson was most helpful in every way. For years I have traveled past three dealerships to get to Tustin and never been disappointed. Eric Paulson was most helpful in every way. For years I have traveled past three dealerships to get to Tustin and never been disappointed. More
by bgiasone
Employees Worked With
Eric Paulsen
July 05, 2023
Ben Hur did a excellent job of tkaing care of all the needs for my Highlander. He went beyond what I expected in makinf sure our car repairs were done and the car was ready when promised. Thansk. Je needs for my Highlander. He went beyond what I expected in makinf sure our car repairs were done and the car was ready when promised. Thansk. Jerry Green More
by Sunjerryg
Employees Worked With
oil change and intalled new oil pan and oil plug on Highlander.
June 27, 2023
Edward and Vincent made my buying experience very pleasurable. I would highly recommend using them with any future purchase. Thank you again. pleasurable. I would highly recommend using them with any future purchase. Thank you again. More
by anthony.as92
Employees Worked With
Edward Zepeda, Vincent Fung
