Twin City CDJR

Jon was an amazing salesman! We were told that the van would be detailed inside and out when we came back to pick it up the next day... it was walked, but nothing done on the in We were told that the van would be detailed inside and out when we came back to pick it up the next day... it was walked, but nothing done on the inside. I was disappointed! Jon has told me that I can bring it in for detailing as soon as I return for vacation. More

Finance dept. Was uniformed about applicable service contracts. Sales manager was forced to complete the entire transaction, and Ray was knowledgeable and good a Was uniformed about applicable service contracts. Sales manager was forced to complete the entire transaction, and Ray was knowledgeable and good at his job. More

Mike was great. Found exactly what we wanted. No stress and easy purchase. We will be back. Found exactly what we wanted. No stress and easy purchase. We will be back. More

Both Jon and Tyrus made the purchase experience easy. They were both a pleasure to work with. They were both a pleasure to work with. More

Mike Lynch was our salesman. He did an excellent job listening to what we wanted and finding a vehicle that was a great match at another dealer. Mike also was excellent at keep He did an excellent job listening to what we wanted and finding a vehicle that was a great match at another dealer. Mike also was excellent at keeping us in the loop on where the vehicle was and when it would be ready to be picked up. I very much appreciated that there was minimal effort to upsell dealer extras after we told him early on that we weren't interested in them. More

The buying experience was absolutely positive. Tom was extremely helpful and had clear answers for all of our questions. Tom was extremely helpful and had clear answers for all of our questions. More

Horrible place to deal with. Inexperienced sales staff, rude management. Tried to buy a vehicle they posted, at the sales price, no trade in, pre-approved financing. They sold th Inexperienced sales staff, rude management. Tried to buy a vehicle they posted, at the sales price, no trade in, pre-approved financing. They sold the car to another customer AFTER agreeing to sell us the car. Then acted like we were not the preferred customer. Sickening way to do business. More

I would not recommend purchasing a vehicle from this dealership. I had an appointment with a salesman to drive up on a Saturday morning, he knew I was coming to look at a specific vehicle and he was exp dealership. I had an appointment with a salesman to drive up on a Saturday morning, he knew I was coming to look at a specific vehicle and he was explicitly told to let me know if anyone else had come in on the truck or if they were purchasing it potentially so that I did not waste two hours of my day driving up to the dealership and back. Show up to the dealership and they’ve got some other people inside of the truck looking at it, I didn’t receive a call from anyone. Then I’m told it will be 10 to 15 minutes and they will let me know if I’m even allowed to look at the truck. I told them that they have 10 minutes and I will be driving back to Indianapolis to go buy a vehicle somewhere else. They ended up giving me the keys, told me to take it for a test drive. I know all they did was used that as leverage to get the other people to sign their contracts and paperwork. Show back up after test driving it and the salesman says the other people bought the truck, have a good day, turns around and walks back inside the dealership. Not the professionalism I would expect from a dealership group such as this. The good news is you can purchase a vehicle from thousands of different dealerships, I choose to not have this be one of them. Then I informed the salesman to make sure that my name and phone number were removed from any future marketing communications and he responds with a laughing emoji. The funny thing is they sold one truck today, not two. More

Great customer service! ! Test drove all vehicles that I was interested in. Thank you for the sale. ! Test drove all vehicles that I was interested in. Thank you for the sale. More

We were very pleased with the experience; We have known Tom Yater and Nate for many years and trust doing business with them. Tom Yater and Nate for many years and trust doing business with them. More