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Twin City CDJR

Lafayette, IN

4.3
340 Reviews
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3838 State Rte 38

Lafayette, IN

47905

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Showing 340 reviews

May 28, 2025

Very accommodating to our unique needs and timing for vehicle purchase. Thank you for your assistance! More

by baloo28
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mo Stinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramses Margary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

Everyone was very helpful and informative. I would highly recommend Nate Barratt's team at Twin City Chariot Automotive Group. They understand the immense choice one makes when purchasing a More

by tlhershman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Perigo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramses Margary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linver Cardenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Corbyn was a great person to work with. He was pleasant and informative. Very knowledgeable and willing to show us many cars. Even to the point of driving two cars side by side so we could More

by msutphin
Recommend Dealer
Yes
Employees Worked With
Corbyn Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Twin City CDJR responded

Thank you for sharing your positive experience! We’re delighted to hear that Corbyn was pleasant, informative, and went above and beyond to help you compare cars. It’s great to know you felt you could trust him—we’re lucky to have him on our team!

May 18, 2025

I enjoy the experience with Tom and the financing team. I would buy another vehicle in the future More

by REXB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Yater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramses Margary
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Scherer
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Twin City CDJR responded

Thank you for sharing your positive experience with Tom and our financing team! We’re glad to hear you enjoyed the process and would consider buying another vehicle with us in the future. We look forward to helping you again!

May 17, 2025

I wouldn’t recommend ever for another vehicle! Nothing they said was accurate ever! Manager called to apologize and nothing changed other than offering more and more free things that were never do More

by Shelby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Yater
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Manos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Scherer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jaeger
May 21, 2025 -

Twin City CDJR responded

We’re truly sorry to hear about your disappointing experience and apologize for the issues you faced. Your feedback is very important to us, and we’re committed to making things right. If you’re open to discussing this further, please reach out directly so we can better understand your concerns and work towards a resolution.

April 26, 2025

Everyone friendly and very helpful would recommend to my family and friends thank you for your service More

by luckyja6490
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramses Margary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Heiniger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron McGee
May 05, 2025 -

Twin City CDJR responded

Thank you so much for the kind words! We're glad you had a great experience with our friendly and helpful team. Your recommendation means a lot to us—we appreciate your support!

April 24, 2025

Very friendly staff. Very nice and clean showroom floor and office area. Overall a great dealership. More

by FATKID83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Perigo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Twin City CDJR responded

Thank you for your 5-star review with us. We appreciate you!

April 12, 2025

I don’t know how this dealership is still in business. I have left multiple messages with two different individuals and they cannot call me back. Yes, I’m an out-of-town buyer, but I’m ready to buy one of More

by Mark S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Jaeger
Apr 22, 2025 -

Twin City CDJR responded

Mark, please reach out to our COO Jody at jody@drivechariot.com.

April 08, 2025

He did a good job on telling us what the jeep was about how to use it More

by GAPETERSON200049
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Escalera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Twin City CDJR responded

Thank you for the 5-star review! We are thrilled to know you had a pleasant experience with Ivan!

April 05, 2025

Unprofessional, inconsiderate, lies, worst I've ever dealt with. Drove an hour for a appointment that I made online with a sales rep and manager but when we arrived the sales team said they didn't know More

by Twwidner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
On line sales
Apr 09, 2025 -

Twin City CDJR responded

We apologize for the negative experience with us. Please reach out to Nate Barrett at nate.barrett@drivechariot.com to further chat about this situation.

Apr 09, 2025 -

Twwidner responded

Nate Not sure what you could say that would justify the total lack of professionalism that Twin City CDJR exhibited towards a potential customer. However, please be sure to discuss this situation with ALL employees involved. From the incompetence of the internet representative and manager to the sales person at the dealership who came up with the story, and lets not forget the person who called me only after my 3 reviews to tell me that the jeep WAS forsale and a mistake was made. Before we discuss anything you might want to all get your stories straight so atleast its one big lie and not several different ones again. Please enlighten me on what the truth actually is and how i should be understanding about waisting one of my weekend days along with gas money to spend 5 minutes at a dealership that is covering up the truth. Open for public discussion when ever you wish. Sincerely Tim Widner

Apr 09, 2025 -

Twwidner responded

Nate Not sure what you could say that would justify the total lack of professionalism that Twin City CDJR exhibited towards a potential customer. However, please be sure to discuss this situation with ALL employees involved. From the incompetence of the internet representative and manager to the sales person at the dealership who came up with the story, and lets not forget the person who called me only after my 3 reviews to tell me that the jeep WAS forsale and a mistake was made. Before we discuss anything you might want to all get your stories straight so atleast its one big lie and not several different ones again. Please enlighten me on what the truth actually is and how i should be understanding about waisting one of my weekend days along with gas money to spend 5 minutes at a dealership that is covering up the truth. Open for public discussion when ever you wish. Sincerely Tim Widner

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