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Twin City CDJR
Lafayette, IN
335 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 335 reviews
May 17, 2024
Well they cannot control what Chrysler will do from a warranty perspective they have 100% control over the communication they provide. Communication from drop off to pick up was poor. I don't believe t warranty perspective they have 100% control over the communication they provide. Communication from drop off to pick up was poor. I don't believe they actually communicated with Chrysler on my behalf of the warranty and could not provide any evidence of that. Took 7 days to just complete an analysis and charge me close to $200 without providing the details. I would suggest you go to your local independent mechanic if it's not warranty work and if under warranty consider driving to Monticello in the future. More
by elmills
Verified Customer
May 17, 2024
Very polite and helpful when asked a question and made sure I did not. Red anything while waiting sure I did not. Red anything while waiting More
by donandbonnie
Employees Worked With
Other Employees :
John Cnota, Scott Willis
May 16, 2024
Eli was a very thorough sales associate. He was very knowledgeable and truthful! I would be happy to use him again. He was very knowledgeable and truthful! I would be happy to use him again. More
by Lab0242
May 16, 2024
Jordyn was friendly, and efficient, Twin City is a very busy business, but it seems they try keep customers informed. busy business, but it seems they try keep customers informed. More
by onedog0418
Employees Worked With
May 16, 2024
All the staff was very welcoming and helpful , great environment for work to be done on your car. They treat you like family ! environment for work to be done on your car. They treat you like family ! More
by makayla090401
Employees Worked With
May 13, 2024
I've gone there twice and both times the price for the service was ridiculous. service was ridiculous. More
by SP
Employees Worked With
May 12, 2024
And make appointment and the people very, very Friendly in the service is good and a good price too in the service is good and a good price too More
by macie9768
May 12, 2024
Arrived 15 minutes early for a SCHEDULED oil change. I was checked in 15 minutes late due to only ones person checking clients in. Was told it worked be 30-45 minutes to complete the oil change. Checked I was checked in 15 minutes late due to only ones person checking clients in. Was told it worked be 30-45 minutes to complete the oil change. Checked in after 45 minutes and was told it would be another 30 minutes. I had another appointment (thinking 60 minutes would be PLENTY of time to have oil change completed). One of your representatives was kind enough to shuttle me to my appointment which lasted 60 minutes. Then, he picked me up. On my way back to the dealership I got a text that my vehicle was finished. Almost 2 hours for an oil change that was almost $100. NEVER AGAIN! More
by courtpt8
Employees Worked With
Your Appraiser deserves a bonus. He took me to and from my appointment in his own vehicle
