Twin City Subaru

I have purchased 4 cars from Twin City Subaru and will continue to go back. Tony was very professional and down to earth. Love my new car! continue to go back. Tony was very professional and down to earth. Love my new car! More

This is my second purchase from Twin City. I returned because my first experience was positive. On this visit, Dan Barone worked with me and assisted my purchase of a brand-new Subaru. Dan was friendly because my first experience was positive. On this visit, Dan Barone worked with me and assisted my purchase of a brand-new Subaru. Dan was friendly and polite, and very motivated to make this purchase work for me. I love my new car. Honestly, more than I ever enjoyed my last one. Subaru has made some significant improvements, which I for one appreciate. Dan was very knowledgeable about the products, and answered all of my questions. I would recommend Twin City Subaru, and if Dan is available, work with him! More

staff was friendly and helped me to find the car of my choice with out any pressure, all my questions were answered to my clarity and any additional work for the future was easliy arranged with no issues. choice with out any pressure, all my questions were answered to my clarity and any additional work for the future was easliy arranged with no issues. More

I have been buying and leasing Subarus from Twin City since 1991 and have always used their service department. I have never been disappointed by anything in dealing with them. They are honest, good na since 1991 and have always used their service department. I have never been disappointed by anything in dealing with them. They are honest, good natured, thorough, professional, and customer-centered. Clearly this is a business that puts the customer first in so many ways whether in the sales or service area. Recently, I came in to respond to a letter about my lease which still had some months to go on it. Jim Glassford took wonderful care of me! From the beginning of the conversation till two days later when I drove my new Outback off the lot, Jim created a comfortable, professional, enjoyable and caring process for me. I was so impressed with what he wrote for my deal that I immediately called my husband, and he also had the same experience with Jim under circumstances of a significant time crunch to seal the deals by the end of the month. John Henning and Jim went the extra mile to locate the exact car I wanted at a dealership 2 hours away, and they got it there by the time of my appointment to finish the paperwork. That is just the apex of customer service, and it made me feel very special. I will continue to be a part of the Subaru and Twin City families, and I do mean that word literally, until my driving days are over. More

Jim Glassford sold me my first new car 4 years ago. He is one of the most genuine salesperson's out there. He's honest, trustworthy, and very knowledgeable. I was pleased to find him still working there last one of the most genuine salesperson's out there. He's honest, trustworthy, and very knowledgeable. I was pleased to find him still working there last week to sell me my second new car. I am very impressed with the quality of service you find at Twin City Subaru. More

My experience at Twin State Subaru was great! Tony helped me find the car I wanted and made sure I knew and understood all aspects of the car. He was very friendly to deal with, and also gave me space to dec me find the car I wanted and made sure I knew and understood all aspects of the car. He was very friendly to deal with, and also gave me space to decide if I wanted the car I was choosing. I like that Twin State gives you all the information on the car you are buying. The packet they gave me, included all the records along with information about the dealership itself. They worked very efficent and all the members of the staff that I dealt with were very friendly. I would reccemend this dealership to anyone! Thank you for the great service! Jenna Dillon More

I have purchased a vehicle at Twin City Subaru in the past, and I went back to investigate lease end options. Jeff Moser met us in the lot, introduced himself, and helped my wife and I look at and test past, and I went back to investigate lease end options. Jeff Moser met us in the lot, introduced himself, and helped my wife and I look at and test drive a 2014 Subaru Forester. He was thorough in his explanations of new features and improvements over past models, and his manner is extremely relaxed, friendly, and un-assuming. He was responsive to our financing requests, and he and the sales manager worked to help us come to an affordable and agreeable payment. I feel that he has gone above and beyond my expectations for customer service in sales and follow through. I have had three years of experience with the service department at Twin City,and I find them to be excellent in both quality of work and courtesy with customers. I have had a very enjoyable experience with the sales and service team at Twin City Subaru. More

We entered the dealership to test drive and consider a trade-in. Mr. Sweeney met us at the door, with a very friendly greeting. Mr. Sweeney was considerate of our needs, was patient with us and showed u trade-in. Mr. Sweeney met us at the door, with a very friendly greeting. Mr. Sweeney was considerate of our needs, was patient with us and showed us different Subaru models. Although my husband needed some time to con- sider the purchase, Mr. Sweeney's particular business style made the sale an easy sale for us as well as Subaru. More

Tony was very professional and friendly. He knows cars and explained things well. We didn't feel pressured, and we would buy another car from him. and explained things well. We didn't feel pressured, and we would buy another car from him. More