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Twin City Subaru
Berlin, VT
478 Reviews
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478 Reviews of Twin City Subaru
April 01, 2013
Amazing even with not the best credit score they got us a great car we could afford and with a great warrenty!! They also stand behind their warranty , my mom has. One also! Jim is amazing and not pushy and great car we could afford and with a great warrenty!! They also stand behind their warranty , my mom has. One also! Jim is amazing and not pushy and really listens to what you want! More
by sss1989
Employees Worked With
Jim Glassford, Jim Glassford
Helpful April 01, 2013
I first visited Twin City Subaru 3 years ago looking for I first visited Twin City Subaru 3 years ago looking for a new Subaru Forrester. As I did not like the size of the new Forrester or the new options I first visited Twin City Subaru 3 years ago looking for a new Subaru Forrester. As I did not like the size of the new Forrester or the new options it had, I decided to stick with my old Subaru at the time until I found something that better suited my needs. Although Joe took me on a test drive of the new Forrester, he accepted the fact that it wouldn't be perfect for me and didn't try to pressurize me into buying something that would not ultimately be in my best interest. Joe stayed in touch by way of email over the next three years reminding me that WHEN I was ready to buy he would help me in any way he could. So, when the 2013 Subaru crosstrek came out which DID seem like the perfect car for me, I went back to Joe and experienced the friendly, efficient service that had been my experience with him the first time we met. Thank you, Joe. EllenO More
by Ellencady
Employees Worked With
Joe Sweeney
March 27, 2013
Jim was great to work with and was very helpful in the process. I was looking for the right car at the right price and they were able to make that happen for me with no hassle. I would definitely recomm process. I was looking for the right car at the right price and they were able to make that happen for me with no hassle. I would definitely recommend working with Jim. More
by acarter1125
Employees Worked With
Jim Glassford
March 26, 2013
I have dealt with Jim Glassford several times over the past 4 years. I bought a 2010 Forester through him in the summer of 2009; went through a negotiation for a 2013 Forester in the fall of 2012, but wo past 4 years. I bought a 2010 Forester through him in the summer of 2009; went through a negotiation for a 2013 Forester in the fall of 2012, but wound up not purchasing it; and then just recently bought a 2013 Forester. Jim is professional and treats his customers fairly; that was the case even after the deal which didn't come to fruition. I think he was a bit surprised to see me come back just 5 months later, but this time we were able to put something together - and I'm very happy with the car. On a related note, I've always had ALL my servicing done at the dealership - and they are very good, reasonably priced, and stand behind their work. More
by lzeisel
Employees Worked With
Jim Glassford
March 23, 2013
The Crosstrek I just bought from Twin City Subaru is the third new car I've purchased in my life, but this was the first experience of buying a car that I actually enjoyed! Jim Glassford was awesome to work third new car I've purchased in my life, but this was the first experience of buying a car that I actually enjoyed! Jim Glassford was awesome to work with. He was laid back, patient, informative and had a great sense of humor. I never felt pressured. I particularly appreciated that he didn't dismiss me because I am a woman, or speak only to my husband--those types of behavior have been the norm in previous experiences, but Jim seemed to know from the first moment that I was the one shopping and he treated me with total respect. I went in on Saturday at 1pm expecting to just test drive the car and get some ideas of cost; I didn't expect to leave with a brand new car, but I did. The process was literally that easy, and by 5pm I was driving home in exactly the car I wanted! I would recommend Jim without hesitation! More
by KerryJackson
Employees Worked With
Jim Glassford
March 12, 2013
Excellent friendly sales experience by a knowledgeable staff. Jim is great to deal with and always follows up post sale. I have purchased over ten vehicles from Jim. staff. Jim is great to deal with and always follows up post sale. I have purchased over ten vehicles from Jim. More
by Subaru222
Employees Worked With
Jim Glassford
November 21, 2012
My daughter and I came in to replace our 2004 Subaru Impreza Outback Sport, which had been hit and totaled the week it was due for its 95,000 mile checkup. Bought it from Twin Cities in 2006 in immacula Impreza Outback Sport, which had been hit and totaled the week it was due for its 95,000 mile checkup. Bought it from Twin Cities in 2006 in immaculate condition and was still going strong. Doug Smith was great: he listened to my likes and dislikes about color, etc., let my daughter test drive a couple of used cars, and I liked the second car, a 2008 Legacy Outback that fit our budget. Seriously, both my Subarus, although used, were totally clean and had been beautifully kept and cared for by their prior owners. They both looked like new cars. More
by Evelyn Frey
Employees Worked With
Doug Smith
November 09, 2012
Jeff came in on his day off to meet with me He had great communication skills and answered all my questions. He worked with me to get the price on the car I was happy with. communication skills and answered all my questions. He worked with me to get the price on the car I was happy with. More
by mfroeschl
Employees Worked With
Jeff Moser
November 06, 2012
I had a great car buying experience at Twin State thanks to Joe Sweeney. Joe was attentive, knowledgeable, and most importantly to me not high pressure. He worked with me to get a fair price for my trade an to Joe Sweeney. Joe was attentive, knowledgeable, and most importantly to me not high pressure. He worked with me to get a fair price for my trade and made the whole car buying experience simple and fast. I love my "new-to-me" certified Outback! More
by dspeedvt
Employees Worked With
Chris Davis, Joe Sweeney
January 27, 2012
Very pushy to get me to buy a used car that they used themselves as a personal vehicle. All the used cars on the lot they take home an drive them. I noticed one impreza had the back window down an there themselves as a personal vehicle. All the used cars on the lot they take home an drive them. I noticed one impreza had the back window down an there was snow on the back seat, an Doug seemed to careless, not to mention the whole time he called me by another guys name.The car I test drove had a pile of loose change in the door handle, clearly someone there had been driving it around a lot. They had a brand new 2012 impreza in the show room with the back hatch up an a spilt Starbucks coffee all over in the back all out in the open. Then they offered me 2000 less than other dealers for my car an tried making me pay them more for my car. 200 miles later an a wasted day off a lesson was learnt. Never again... More
by Ender2954
Employees Worked With
doug smith
