Twin City Subaru

It was exelent they were very helpful It was great, they found a new car at a price I could afford. My only “complaint ” is that it took a while to get things going It was great, they found a new car at a price I could afford. My only “complaint ” is that it took a while to get things going More

Sweet, simple, relaxed and fun I had a really really good experience buying my FIRST EVER new car with Twin City Subaru. All of the staff with whom I dealt were kind and enthusiasti I had a really really good experience buying my FIRST EVER new car with Twin City Subaru. All of the staff with whom I dealt were kind and enthusiastic and reassuring. Eric immediately made me feel comfortable and walked me through everything I wanted to know. He was willing to let me test drive any car I wanted and I never felt rushed. He was never condescending or overbearing when explaining things to me and he knew everything about everything--so many different features--he was able to answer every question I could think of. And even brought up and answered questions that I didn't think of, but were important for me to know. Eric is the main reason I'm so happy with the car I chose--I didn't know what I wanted when I walked in, but he helped me think through my priorities and all of my options to find the perfect fit. And when I finally got my car Eric took the time to show me every bell and whistle--of which there are many, I was overwhelmed (I was stepping out of a 2006 into a 2018 and still thought that my 6-disc changer was fancy). Even while talking about prices and financing I always felt comfortable, which completely surpassed my expectations--I was so worried about feeling awkward and pressured. Desmond really made me feel completely comfortable also, going through the credit application and other financial paperwork. He was very personable and made sure I understood everything without making me feel talked-down-to. More

Bought 2012 Jeep Sahara from Dylan- A+ service! Bought a used Jeep Sahara last week from twin city and Dylan helped make the experience pleasant and much less stressful! Dylan was very knowledgeable Bought a used Jeep Sahara last week from twin city and Dylan helped make the experience pleasant and much less stressful! Dylan was very knowledgeable, patient, and down to earth. He stayed later than his schedule to ensure everything was set and I was comfortable with my purchase. Him and Desmond gave me ample time to ask any questions, speak privately with my fiancée, and explained the whole process in detail. I am extremely pleased with my Jeep and the service I received! We will most definitely be back for our next purchase and I look forward to having my jeep maintenance performed at twin city. Highly recommended! Would be happy to work with Dylan again! A++++! More

Great used car experience! I recently boiught a 2015 Nissan Altima from Twin City. My salesman was Dylan Otis and he was very helpful and personable through the whole process. D I recently boiught a 2015 Nissan Altima from Twin City. My salesman was Dylan Otis and he was very helpful and personable through the whole process. Dylan listened to my needs (I'm moving to South Carolina and don't need a 4-wheel drive car) and even reached oiut to me via text to suggest the Nissan that I ended up buying. I can't reccomend Dylan enough! More

Subaru Outback Dylan Otis was an outstanding sales associate. His sterling guidance and attention to our specific needs helped facilitate our purchase of a 2012 Suba Dylan Otis was an outstanding sales associate. His sterling guidance and attention to our specific needs helped facilitate our purchase of a 2012 Subaru Outback, without a hitch! A purchase we’ve been enjoying ever since. Add to that Brian Chenvert’s efficient combo of financial knowledge and personable conversation—our experience was, all around, a warm welcome to Twin City Subaru. More

Subaru Forester Dylan worked hard to get me in my budget range. He did a great job of explaining the electronic workings of the display on the dash. No pressure in pu Dylan worked hard to get me in my budget range. He did a great job of explaining the electronic workings of the display on the dash. No pressure in purchase. Pleasant experience. Car exchange and buying process was very well done. The paper work went well with Dylan's help. In the future I would go to see Dylan if I buy or lease another Subaru. Desmond and Bryan also were very good to work with. I dealt with Chris Davis in the past and it was a good experience . Desmond stepped in and carried on in the absence of Chris. Great team of employees. More

Very straightforward, respectful, good humored sales team. These guys were fantastic, I feel like I was given a fair price on my trade and a really excellent price on my gently used Outback. My first experien These guys were fantastic, I feel like I was given a fair price on my trade and a really excellent price on my gently used Outback. My first experience there was in 2012 when their service department rebuilt my engine when it blew at 61,000. Turns out there was also an odometer recall on my car that they found...and discovered my engine was still under warranty. The $5k job was free. That's the kind of integrity and service I expect of Subaru, and this dealership delivers. Nice team to work with, I'd buy a car there anytime. PS- as a single woman, buying a car can be exhausting, there is still a lot of bias in how you are treated. These guys won't talk to you like you're an idiot. That gets them 11/10 in my book. Someday that won't get folks extra points, but for now it's important to note. More

The Smooth Experience Eric made this always challenging experience comfortable and efficient. We walked away feeling we were treated fairly. Eric let the car sell itself Eric made this always challenging experience comfortable and efficient. We walked away feeling we were treated fairly. Eric let the car sell itself while knowing the car functions in great detail.!!! No high pressure but just enough support to close a sale.....to everyone's benefit. We greatly appreciated this low key approach. More

Outback purchase Dylan was very helpful in getting me a good deal on my new car. Not a lot of pressure and listened to what I wanted. Dylan was very helpful in getting me a good deal on my new car. Not a lot of pressure and listened to what I wanted. More

Great Customer service! Dylan Otis was very helpful in making sure I got the car I wanted for a great price! I love my car! It’s great! Dylan Otis was very helpful in making sure I got the car I wanted for a great price! I love my car! It’s great! More