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Twin Falls Subaru

Twin Falls, ID

3.9
68 Reviews

794 Falls Ave

Twin Falls, ID

83301

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Showing 68 reviews

April 15, 2023

This place is awesome and did not hesitate to help me and my wife into our new Subaru! Danny helped us from beginning right all the way up to the end and gave us a wave goodbye as we drove away in our new ca More

by Rafa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Backman
March 23, 2023

Jordan went out of his way to help me, polite, and very knowledgeable. I highly reccomend this dealership. More

by Debra
Recommend Dealer
Yes
Employees Worked With
Jordan in the Service Center
March 15, 2023

I highly discourage trusting your vehicle in the service crew I went there because I thought they were professional and friendly but I was wrong I asked for them to remove oem(factory) splash guards and ins More

by Brady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Robinson, Haley Hall, Jordon Huber, Rob Bunn, Chris Webb, Emily Nieman-Vance
Mar 16, 2023 -

Twin Falls Subaru responded

Brady, the vehicle you brought to us was years old, with many miles on it. From what we understand, the vehicle was bought in Utah, which means it has likely been driven in a wide variety of weather conditions. At the onset of your visit, you were advised there was a potential for this exact situation to occur. We were instructed to go ahead and remove them. Unfortunately, there was damage to the paint beneath the parts you requested our team remove. The mud flap bracket was installed with the now removed part on the vehicle, it will fit different once that part is removed. Our team did not install the part, we advised against removing it, and were instructed to do so anyhow. We do apologize we could not come to terms when you re-visited the store yesterday, and are saddened to see you rate some of our staff that had zero interaction with you so poorly.

March 11, 2023

Excellent service! Riley was amazing and got my vehicle back as quick as possible and kept me informed the whole time! More

by Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley, mason, jordan, shandra
January 17, 2023

We have had nothing but a great experience with Subaru of Twin Falls. They have always had our back with car buying. Thank you.. More

by Lynn McGuire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordon Egbert
December 31, 2022

After listening to our needs, Danny our sales rep. Was knowledgeable, helpful, friendly and professional. More

by Mikelschoeneman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny and Haley
October 25, 2022

Thanks to all the service guys and the technician, for the great service and answering my questions. I have and always will bring my Subaru here for any services. Friendly customer service and I feel More

by Dianabordi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department: Riley, Mason and the Tech: Pino !! Thank you
Oct 25, 2022 -

Dianabordi responded

Thanks to all the service guys and the technician, for the great service and answering my questions. Friendly customer service and I feel confident in the service. Thank you Service Department: Riley, Mason and the Tech: Pino!!

October 22, 2022

This dealership is very nice, well designed and a comfortable place to be. Everyone is very friendly and professional. They are always making sure you taken care of and that you help yourself to the More

by Packn_iron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcelo Chavez, Haley Hall
July 08, 2022

Twin Falls is a new dealership and beautiful facility. Excellent service both in sales and service. More

by jillmfry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane last name unknown
July 07, 2022

The people at Twin Falls Subaru are more than friendly. Each personnel I’ve had contact with is compassionate about solving problems and truly working with and for the customer. I appreciate their thoroug More

by jcase
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Egbert
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