Twin Lakes Chrysler Dodge Jeep Ram

Informed after the fact they charge to investigate I have used this facility exclusively for last several years. They have good people and have done good work. However, since they now have new owners I have used this facility exclusively for last several years. They have good people and have done good work. However, since they now have new ownership (Twin Lakes) they now charge to look into a potential problem. It was routine to ask them to check into something I thought could be a potential problem. I asked them to check a caliper that I thought was not operating properly. When I got my bill I was charged for this. I should have been notified that if they look into something, I would be charged. The people are still good but the new ownership is about extracting as much money as possible from clients. I no longer TRUST this facility and will NOT go back. Employees have no choice but to follow the new ownership rules. STILL ANGRY More

Warranty work done fast, no complaints. Front end was squeaking and cable on passenger side mirror was broken. Fixed everything quickly. Great job. Changed control arms and replaced the brok Front end was squeaking and cable on passenger side mirror was broken. Fixed everything quickly. Great job. Changed control arms and replaced the broken cable. More

Good place to get a good truck The people are very nice and always ready to help you and they have a great selection of vehicles and truck and they go out of the way to help you The people are very nice and always ready to help you and they have a great selection of vehicles and truck and they go out of the way to help you More

Great Service! Hendrickson always gets me right in for service. I buy and have all my vehicles serviced, they are alway kind and efficient. Would recommend friends a Hendrickson always gets me right in for service. I buy and have all my vehicles serviced, they are alway kind and efficient. Would recommend friends and family to shop Hendrickson. More

Excellent, quick, professional service I bought a 2017 Jeep Grand Cherokee in May of 2017. I live near Indianapolis and therefore usually have service at another dealer in Indianapolis. H I bought a 2017 Jeep Grand Cherokee in May of 2017. I live near Indianapolis and therefore usually have service at another dealer in Indianapolis. However, I was in Monticello on vacation and asked if I could get the recall addressed. The entire recall service only took about 15 minutes. The dealer in Indianapolis told me they would need my car for a half of a day and didn't have the parts. Come to find out the recall was only a software upgrade. I highly recommend Hendrickson Chrysler/Jeep/Dodge for their honest and professional service team. More

Over & above service We have bought 5 vehicles through Hendrickson Chrysler Dodge Jeep Ram of Monticello. We have went back to our first salesman every time, Chris Steinba We have bought 5 vehicles through Hendrickson Chrysler Dodge Jeep Ram of Monticello. We have went back to our first salesman every time, Chris Steinbarger!! Chris always has the answers to all our questions, I don't know how he knows so much about every vehicle there but he always does!! He is super polite, not pushy but when he knows what we're looking for he always has recommendations for us! 5 stars to Chris!!! We have always used the service Dept for our oil changes, alignments, tire rotation, etc. Everyone in service is professional, polite, & always on time!! 5 stars to Dan, Clark & Andrew!! Rose Hunt, General Sales Manager, even if you don't need her help while you're there, pop in her office & say hi!!! She's Awesome!!! 5 stars to Rose!! More