Twin State Ford, Inc.

I always use Twin States Quick Lane for my service and am never disappointed. Easy to schedule and professional service. I particularly value Hope who keeps Quick Lane running smoothly. never disappointed. Easy to schedule and professional service. I particularly value Hope who keeps Quick Lane running smoothly. More

Expensive, but in my particular case, helpful and free service. I helped them troubleshoot after they returneda wrong diagnosis, and it took three hours to instruct them again and again on how to test. B service. I helped them troubleshoot after they returneda wrong diagnosis, and it took three hours to instruct them again and again on how to test. But finally they tested, then saw the evidence and believed me, and helped me fix the issue. More

Very thing went well. Very good service and very helpful and friendly. Definitely would recommend Very good service and very helpful and friendly. Definitely would recommend More

Great experience purchasing my first truck. Every team member was excellent to deal with.Would recommend to anyone! Every team member was excellent to deal with.Would recommend to anyone! More

Customer service women was so helpful and she answers to all my questions with kindness. all my questions with kindness. More

After what felt like an endless 14-day nightmare with our recalled 2021 Ford F-150, I want to recognize two people who truly made a difference. A huge shout-out and thank you to Jordan and Clarissa in the recalled 2021 Ford F-150, I want to recognize two people who truly made a difference. A huge shout-out and thank you to Jordan and Clarissa in the Service Department at Twin State Ford. They went above and beyond to help get the recalled parts on the national backorder and worked hard to get my son Travis's F150 back on the road as quickly as possible. Throughout a very frustrating situation largely beyond their control, they were professional, communicative, and genuinely cared about helping us. While the recall process itself was incredibly stressful, Jordan and Clarissa's dedication and customer service turned the experience around. Their efforts did not go unnoticed, and we are very grateful for everything they did. Thank you both for sticking with us and getting Travis back behind the wheel. Twin State Ford is fortunate to have employees who care as much as you do. For this, I may even consider switching from a Tundra to an F150 for my next truck! More

They have done an excellent job taking care of our vehicle. I look forward to them being our service agent of choice on our next vehicle. vehicle. I look forward to them being our service agent of choice on our next vehicle. More

Very courteous and helpful. I would highly recommend them to fix your automobile. I will definitely go back for my car needs. I would highly recommend them to fix your automobile. I will definitely go back for my car needs. More

Jake was amazing, great service, great prices. Will definitely be back. Would recommend this dealership to everyone Will definitely be back. Would recommend this dealership to everyone More

GOT ME IN ON TIME. DID THE WORK REQUIRED. COMFY WAITING ROOM TOO. THANK YOU... DID THE WORK REQUIRED. COMFY WAITING ROOM TOO. THANK YOU... More