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Twins Buick GMC
Columbus, OH
712 Reviews
Twins Buick GMC is conveniently located and easily accessible at the intersection of I-71 and Morse Road. (Map) Twins Buick GMC is a full service dealership featuring the complete line-up of new cars and trucks built by Buick and GMC and the best used and Certified Pre-Owned vehicles found anywhere in Ohio, as well as GM Certified Service. Our goal is to do business in such a way that our customers are "Always 100% Satisfied".
Continuing a GM tradition begun in 1953, the only thing old fashioned about our dealership is that we want to have a long lasting relationship with your customers and want you to return again and again for any of your future automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 712 reviews
Verified Customer
June 26, 2025
Excellent customer service from start to finish. They make sure you are satisfied when you leave. They make sure you are satisfied when you leave. More
by MOORELAS03
June 26, 2025
Needs service advisor and mechanic that knows what they are doing.. need someone working on cars not just because they went to school be hands on not just in the classroom. are doing.. need someone working on cars not just because they went to school be hands on not just in the classroom. More
by JuJu
Employees Worked With
Service Department
June 26, 2025
Fantastic service> Service to be performed was explained to me. After the service was completed the Service Adviser reviewed with me service that was done on my car. Only Twins Buick GMC has serviced my car to me. After the service was completed the Service Adviser reviewed with me service that was done on my car. Only Twins Buick GMC has serviced my car. More
by ESUCHY
Employees Worked With
Blake Elkins
June 25, 2025
It was a crazy day for me. They seem to get things straightened out for me. Got a diagnosis for me. Got me moving forward in my next situation. I appreciate all the hard work S They seem to get things straightened out for me. Got a diagnosis for me. Got me moving forward in my next situation. I appreciate all the hard work Shawn all his coworkers all the office people. Thank you for all your hard work. More
by Official prodical
Employees Worked With
Shawn (Service department)
June 25, 2025
They notified me to come in for a recall, then scheduled me to come in for that recall. When I got there, they told me that GM does not yet have a solution for the recall issue, so they did not need me to c me to come in for that recall. When I got there, they told me that GM does not yet have a solution for the recall issue, so they did not need me to come in. Waste of my time. More
by MFULTZ0
June 24, 2025
Oil Change shouldn't take 80 minutes. Professional staff, needs more efficiency. More techs need to be available for high tech vehicles. Professional staff, needs more efficiency. More techs need to be available for high tech vehicles. More
by hp1260ace
Employees Worked With
Only service.
June 21, 2025
Will was very professional. When asked a question he wasn’t sure of the answers he’d ask his sales manager. Explained the interior and showed how it all worked . When asked a question he wasn’t sure of the answers he’d ask his sales manager. Explained the interior and showed how it all worked . More
by ATAMULONIS
June 20, 2025
Was not greeted by the car for my appointment not sure if that is the norm at this dealership as this was my first visit and unfortunately they did not have my appointment i made via the app in the system that is the norm at this dealership as this was my first visit and unfortunately they did not have my appointment i made via the app in the system More
by Court12gator
Employees Worked With
Jared
