Back

Twins Buick GMC - Service Center

Columbus, OH

4.0
80 Reviews

80 Reviews of Twins Buick GMC - Service Center

Sort by
June 25, 2025

Twin Buick service department is awesome. The professionalism and customer service is top-notch! They get a 10 in my book. More

by BONBON55BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

It was a crazy day for me. They seem to get things straightened out for me. Got a diagnosis for me. Got me moving forward in my next situation. I appreciate all the hard work S More

by Official prodical
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn (Service department)
June 24, 2025

Oil Change shouldn't take 80 minutes. Professional staff, needs more efficiency. More techs need to be available for high tech vehicles. More

by hp1260ace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only service.
June 20, 2025

Was not greeted by the car for my appointment not sure if that is the norm at this dealership as this was my first visit and unfortunately they did not have my appointment i made via the app in the system More

by Court12gator
Recommend Dealer
Yes
Employees Worked With
Jared
June 20, 2025

Very Welcoming . Very Nice , Greet With Smiles , Explain Clear Answer All Questions No Long Wait More

by KIARA.STRADFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Ryerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2025

The service was Awesome. And David your driver did an Awesome job as well. Everything was top notch. More

by rickwillis896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, David and James did a great job.
June 19, 2025

It was a great experience and service was excellent. Car runs wonderfully. Thanks Twins Buick. More

by AAJNBB6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

They were efficient and professional. Just clearly told me what I needed, how much it was and how long it would take. More

by philccarney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the names, sorry.
June 18, 2025

Service is excellent, clearly expected what repairs were required and was completed on the day they told me. A+ More

by MICHAEL@BOBBAUTO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department, Shawn, Mark
December 17, 2023

I didn’t buy my Car from Twin but I WILL take it there for any service needed! I was upset because my radio/screen wouldn’t show the station or who was singing the song. I called another dealer and they More

by dalepano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark and gal in service department
...
6